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Hvac Repair reviews in San Juan Capistrano

  • A
    We chose to have Air Care install our HVAC system after speaking with 7 other companies. We also conducted extensive research on our own and found that Air Care is the only company that is doing things right. From taking time to explain system options, to sizing the home for proper HVAC toannage, to discussing what areas of the home are less comfortable than others, JP guided us through everything with great detail and greater patients. We were thoroughly impressed by his professionalism and the professionalism of the installation crew. We can say without a doubt that they are by far the best company we dealth with.
    - William J.
  • A
    We had them fix our heater. They did a great job. JP is very personable and knowledgeable. He took the time to give us options and offered advise that was relevant to our situation. I would definitely recommend them.
    - Katrina H.
  • A
    Amazing service by Marcus and the Air Care Heating and Air Conditioning team. My AC went out late on Saturday evening, and first thing Sunday morning, around 7:30am, I needed to find someone to come look at it as soon as possible. I got on the phone with the Air Care rep and she told me someone would be available to look at it. Marcus arrived around 4-5 hours later and the problem was resolved within an hour or so. These guys were huge in relieving the stress of having an 83+ degree house and since it was on a Sunday, I didn't have to wait for an available weekday appointment nor miss any time for work. The "emergency" fee was $149 which I was more than happy to pay. I was so pleased with their service, I asked them to sign me up for an AC Maintenance & Tune Up plan.
    - Keith M.
  • A
    Mario was punctual, courteous,VERY knowledgeable, able to explain in detail how and what needed to be done .VERY important also to us, NO high pressure.He gave us options, We would highly recommend Mario.
    - Bobbie B.
  • A
    Technician showed up on time, was personable and knowledgeable. Diagnosed the problem quickly and fixed it, explaining what he was doing as he worked. He was thorough and competent. Price was reasonable.
    - Paul W.
  • A
    Dynamic Air installed our AC and furnace in 2015. They did a great job then and continue to provide professional service. We will continue to use them for service and repair. Brandon came out on this call. He was thorough and professional. He wanted to make sure we were happy with the work and said he would come back out for free as a follow up if needed.
    - Linda H.
  • A
    I had an urgent issue at a property, the tenant was moving in and the AC went down. I called Dynamic Air on Monday and they were able to get someone out on Tuesday. On Tuesday, Erik was running late due to other calls taking longer than expected. But he called me directly to let me know at least an hour ahead of time and gave me a new ETA. He texted me when he was on the way and arrived on site just before the revised time. I really appreciated the continued updates from him. I wish everyone would do that! Eric arrived on site with another tech (can't recall his name). They were both professional, courteous and informative. Eric answered all my questions and worked hard to resolve all issues and was able to get the AC up and running. We also talked through options for additional work in the event the AC is not working as well as it should and he followed through with a quote as promised. I really appreciate the speed to resolve the issue. The only thing I would say is that when I talked to someone on the phone during my initial call, she stated that it would be $79 cost. I am familiar with this type of field service, so I knew it would not be only $79, that's just for the tech to come on site. There are additional charges after that for the actual diagnostics and resolution. Customer service needs to be clearer with people on the phone $79 is just for travel, there will be additional costs. Outside of that, I'm very pleased and will continue to work with them for my AC needs.
    - Andrea A.
  • A
    Truly remarkable person. Tim did an amazing job. He explained everything so clearly and his years of experience showed. He was polite, helpful and professional. I dare you to find anyone or any company better than this! And I'm a really picky person....
    - Suzanne B. P.
  • B
    Joe Daley arrived on time and made a thorough examination of my home. He was courteous and professional. He sent a reasonable estimate for a complete system by e-mail. I went with another company. I cannot speak to the quality of his work, as I did not contract with Alicia Air.
    - Laurel Y.
  • A
    Purchasing a new A/C System can be daunting. Triton Air was amazing! So easy to work with, and the employees were extremely polite and courteous. I met Chuck at Costco whom started the experience (Thanks Chuck), Jack came by my home and put me at ease and was not a ���used car salesman,��� he informed me of all my options without the stress of a sales pitch. Scott, Austin, Adam and JT installed the system unbelievable respect and courtesy - Thank you!!! The system works great, and I would definitely use Triton Air again and, I recommend Triton Air to all my friends. I got a great deal, amazing customer service, and an A/C system the works well.
    - Gary F.
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HVAC Contractors in San Juan Capistrano

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