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Funeral Home reviews in San Juan Capistrano

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  • Horrible, Awful, Inhumane! While they may deal with death every day as part of their business, as the family and friends of a lost loved one, this is not routine to us and we do not deserve to be treated like we are part of some sort of assembly line. Never once did Iris, nor anyone at this sad excuse for a business that ranks just above ambulance chasing, give me any sense of sympathy or condolences at the loss of my sister. Dear Iris, I believe in karma. Someday, you will lose a loved one and you will be treated the way you treated my mother and me upon the retrieval of my sister (the worst possible day of any parent's life) and you will have brought that treatment upon yourself. You will learn what it is like to be treated like an inconvenience standing in the way of someone else and what they would rather be doing on one of the worst days of your life when all you want is a simple smile, a caring nod, or a gentle word of compassion. You make people feel like you are simply in business to profit from the death of others. Lucky you, endless supply of business. And someday, someone will profit from you and you will be nothing more than a number to them! And what is weird is, I cannot figure out if I feel more sorry for you now or then. What a lonely person you must be!
    - Dustin M.
  • Our sister passed away and we checked out the forest lawn funeral home.  Their sales person tried everything to up sales us on the plot since that is the only way they can make huge commission on the transaction.  We could not afford the $18,000.00 plot he tried to sales us, we end up with an $11,000.00 plot even though they do have some plot that is about $2,500.00 but the sales person fail to show us this as an option.
    During the reception, I noticed one of unknown employee standing behind the reception table and eyeing the box with all the white envelops, envelops donated with money and cash.  I thought it was odd that he was standing behind my niece staring at the box.  One of guest handed over an important envelop to my niece and told her to put it separately since it contain large sum of cash.  My niece failed to listen to the instruction and placed the envelop inside the box with all other envelops.  She and five of us was summoned by the funeral director for instruction as Pallbearer.  While she was away from the reception table, one of the envelop with the largest sum of cash was stolen.  This was discovered after arriving home to go over the envelops.
    The service and funeral went smoothly but the theft of the funeral donation was heart breaking.  What kind of animal will take advantage of family in mourning.  It was our fault that we drop our guard while on the premise of Forest Lawn, Cypress.  We fail to recognize the situation and paid with this awful feeling of being violated.  If you plan to have a funeral at this location, please make sure that you bring a lock box to accept any kind of donation.  Watch out for all your belongings because when you are at your weakest time of your life, someone will try to take advantage of your weakness.  We learn our lesson the hard way but I will place a curse on the one whom have stolen the money reserved for the dead.  Karma will come and hunt you and all your love one will suffer the worst death of all.  Mark my curses.
    - peter k.
  • Very professional, gave me good information, everything went smooth and there were no problems whatsoever.
    I had a direct burial, no cremation.
    - Adrienne G.
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Funeral Homes in San Juan Capistrano

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