RO Appliance Repair Co

A 124 Reviews

Founded 1982 • Angie's List since July 2011

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

Licensed
  • Trade License Number
  • 46141
  • Trade License Locale
  • ca
  • Trade License Authority
  • STATE LICENSE BEAR
  • Trade License Expiration
  • 20160930
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM

Company Contact

1177 Branham Ln Ste 427

San Jose, CA 95118

Description

Epa and NASTeC Certified, Service Specialist. RO Appliance is owned and operated with the upmost respect and professionalism, by certified, knowledgeable and honest technicians, covering south of the Bay Area....

Verified Reviews

124 Total Reviews
Reviews by Rating
A Rated
112
B Rated
4
C Rated
1
D Rated
0
F Rated
7
Read reviews by category
appliance repair (120)small appliance repair (9)
Showing 1-10 of 124 reviews
F

RATED

04/12/2020

I told them this was a problem seen before, the temperature sensor for the evaporator defrost cycle had failed and caused the defrost to not run long enough, ice build-up over 1 week clogged the drainage hole and water would spill into the vegetable bins. Exact same symptoms, this time, I asked them to please check them temp sensor, and replace. Instead, they just straightened a slightly bent edge...

DESCRIPTION OF WORK
Fix refrigerator evaporator not defrosting fully, ice buildup clogging drain

CATEGORY appliance repair

COST $175

SERVICES PERFORMED? Yes

WORK COMPLETED ON 04/11/2020

SERVICE PROVIDER RESPONSE

Hello Mr [Member Name Removed] We have made several attempts to contact you leading to no success. You informed us that you wanted us to look at your Viking stove which we didn't understand if you where not happy with us. At this point we we did make several attempts to fix the problem but where un able to reach you.
A

RATED

02/12/2020

Parts are been ordered to complete the work

DESCRIPTION OF WORK
Diagnosing our Commercial Wolf Stove and Oven

CATEGORY appliance repair

COST $453.21

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/11/2020

A

RATED

01/15/2020

Raymond was timely, friendly helpful, quick and efficient.

DESCRIPTION OF WORK
cloths dryer not heating service

CATEGORY small appliance repair

COST $85

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/10/2020

A

RATED

01/13/2020

Was very pleased with the work and the technician that came out to fix my microwave

DESCRIPTION OF WORK
Microwave door repair

CATEGORY small appliance repair

COST $150

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/10/2020

A

RATED

11/19/2019

Repair guy was pleasant and nice to work with. Worked efficiently and most importantly fixed both problems. I did have pay for two visits (diagnosis and repair). It was a couple weeks before appliances were fixed.

DESCRIPTION OF WORK
fridge and dishwasher repair

CATEGORY appliance repair

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/18/2019

A

RATED

09/27/2019

Work went well. Technician was extremely knowledgeable. Replacement bearings ordered.

DESCRIPTION OF WORK
Evaluate Washer Bearings

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/27/2019

A

RATED

07/18/2019

very professional nice guys , completed quickly.

DESCRIPTION OF WORK
rerpair washer

CATEGORY appliance repair

COST $485

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/17/2019

A

RATED

07/15/2019

The technician was quick and thorough.

DESCRIPTION OF WORK
Evaluate problem with Front Load washer

CATEGORY appliance repair

COST $85

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/01/2019

A

RATED

05/26/2019

Ray came out on the Saturday evening of Memorial Day weekend. He replaced the condenser on my GE Monogram fridge, which several other companies had told me they do not work on. I was at a loss as far as what to do until Ray called and said he was in the area, so he would come look, diagnose, and give an estimate. I had to have it fixed as it had already been several days of unsuccessfully trying t...

DESCRIPTION OF WORK
Repair refrigerator

CATEGORY appliance repair

COST $525

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/25/2019

A

RATED

05/25/2019

Ray arrived on time examined the refridgerator and told us precisely what was wrong. He gave us a couple of options regarding the repair. He was very professional and not pushy at all. He left and to get the appropriate parts and returned in 30 minutes and completed the repair to our complete satisfaction. I would highly recommend Ray at RO applicance Co. for any appliance repairs. I look forward ...

DESCRIPTION OF WORK
My Refridgerator was running warm

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/24/2019

Services Offered

Appliance Repair, Refrigeration, Sealed System Repairs

Services Not Offered

Plumbing & Electrical

General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, Discover, American Express
Senior Discount
$10
Emergency Service
No
Warranties
Yes