Rayne Plumbing & Sewer Svc Inc

B101 REVIEWS

Founded 1964 • Angie's List since January 2010

Angie's List certified badge

Hours

Sunday
Closed
Monday
7:30 AM - 4:30 PM
Tuesday
7:30 AM - 4:30 PM
Wednesday
7:30 AM - 4:30 PM
Thursday
7:30 AM - 4:30 PM
Friday
7:30 AM - 4:30 PM
Saturday
Closed

Company Contact

517 Madera Ave

San Jose, CA 95112

Description

Established in 1964 as the go to company for any of your service needs. Our service professional are trained in the latest tools and procedures to handle any problem. We live by the philosophy, The customer is always right. Call us now! Additional phone number - (408) 283-0600....

Verified Reviews

101 Total Reviews
Read reviews by category
Plumbing (96)Drain Cleaning (13)Water Heaters (7)Water and Smoke Damage (7)Sewer Cleaning (4)Kitchen and Bath Remodeling (2)Wells and Pumps (2)Water Filtration and Softening (1)Appliance Repair - Small (1)
Showing 1-10 of 101 reviews
C

RATED

06/23/2019

The installer seemed to now what he was doing, but had a couple of problems. He dropped one toilet and spilled the water on a bedroom rug. Now the water level in one toilet is not level, it is lower in the back. I called that to their attention and the installer came out, but after conferring with his supervisor they could not come up with an answer. So he left. Later on I used a level and found t...

DESCRIPTION OF WORK
Replace an outdoor faucet and seals in two toilets. Two hours service. .

CATEGORY plumbing

COST $320

SERVICES PERFORMED? Yes

WORK COMPLETED ON 11/17/2017

A

RATED

06/19/2018

First call was on 4/26/18. Office staff asked if I wanted estimator to come first; I declined as a leak needs to get fixed regardless of cost. Plumber was super polite, knowledgeable, well-groomed and efficient. I used a different plumbing company a few weeks later for a water heater problem and regretted not simply calling Rayne. When the water heater developed another problem I called Rayne. The...

DESCRIPTION OF WORK
Leak repair

CATEGORY plumbing, water heater repair

COST $205

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/04/2018

A

RATED

10/29/2017

It went good not problems with the new outside faucet

DESCRIPTION OF WORK
I had a faucet replaced outside now both have been replaced one last year and one this year.

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/29/2017

A

RATED

08/06/2017

I purchased the special through Angie's list for the faucet replacement. Daisy, with Rayne, called me before I could call them to schedule the appointment! Super fast, and super friendly. I got an appointment for just a couple of days later! Super convenient! When I made my appointment, I mentioned that my daughter had a show for camp on that afternoon, and they would have to be there and finished...

DESCRIPTION OF WORK
Replace outside water faucet!

CATEGORY plumbing

COST $120

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/04/2017

A

RATED

07/04/2017

The service tech was prompt and courteous. I will definitely use Rayne again!

DESCRIPTION OF WORK
Emergency plumbing help needed in multiple bathrooms.

CATEGORY plumbing, drain cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/02/2017

F

RATED

05/09/2017

I couldn't even book an appointment. The girl on the phone kept asking a bunch of non-related questions like "Who built your house". When I called her on it she replied "We have to know who to bill for services..." What? Very frustrating experience. I gave up and hung up to call someone else.

DESCRIPTION OF WORK
Work on a garbage disposal.

CATEGORY plumbing

WORK COMPLETED ON 05/09/2017

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], We apologize you had a bad experience when calling our office. We do not train anyone to ask "who built your house" as it is unrelated to our business but we do ask our After hour answering service to get as much info as possible. They are trained to ask if the call is an emergency, name, address, problem and if you have an account with us. I am not sure why they would ha...
A

RATED

04/28/2017

It was a positive experience. I believe that they were out right away, within a week. I didn't think the quality was excellent, but I thought it was good.

DESCRIPTION OF WORK
.

CATEGORY plumbing

COST $120

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/31/2016

SERVICE PROVIDER RESPONSE

Thanks for the positive review. Next time please let me know how we could make your experience excellent as that is what we strive for! Yussef
A

RATED

03/20/2017

It was great! The folks here don't work for commission, so a rep came out and told me about my options. Also video'd for free and let me know of their services. Very matter of fact and he wasn't pushing product - a refreshing take compared to the majority of contractors you work with.

DESCRIPTION OF WORK
Needed something fixed in my sewer line - our garage was flooding and we didn't know what was wrong.

CATEGORY plumbing, sewer cleaning

HIRE AGAIN? Yes

WORK COMPLETED ON 02/01/2017

SERVICE PROVIDER RESPONSE

Thanks for recognizing that [Member Name Removed]. We are not commission based so there is no pressure on our guys to sell services/products that are needed. Thanks for the kind review! Yussef
F

RATED

03/19/2017

Not well. The guy decide to take my garage sink apart even I asked him to unplug it from outside. After he wasted one hour and he end up unplug the sink from outside any way. It costed my 2 hours instead one hour. Then he left the old parts outside of the house on the drive way.

DESCRIPTION OF WORK
Unplug the garage sink

CATEGORY plumbing, drain cleaning

COST $375

SERVICES PERFORMED? Yes

WORK COMPLETED ON 03/19/2017

SERVICE PROVIDER RESPONSE

Wow! Not happy to see this review [Member Name Removed]. We pride ourselves on excellent service and hate when we perform below standards. Attacking a clog from a cleanout when just one location is backing up is not always recommended but I do agree he should of taken your advice. He should of also taken away old parts, as that is what they are trained to do. I apologize you caught one of our tech...
C

RATED

03/13/2017

The plumber was fine, he knew his stuff and went to business. Here is the thing. The problem with our toilet is we needed a certain part and he had to go back to his shop and get the part and that was an hour of time he charged us to get the part rather then say I would come back another time. I did not appreciate that and I would not recommend him for that. We were grossly overcharged for our tim...

DESCRIPTION OF WORK
I used Rayne Plumbing & Sewer Svc Inc for the innards part of the toilet, the plunger.

CATEGORY small appliance repair

COST $468

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/17/2016

Services Offered

Plumbing, water heaters, sewer cleaning, remodeling, concrete - pouring & repair.

Services Not Offered

Ask for details

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Payment Options
American Express, Check, MasterCard, Visa, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
Satisfaction
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.