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Fence Company reviews in San Gabriel

  • A
    Paul's Iron Works
    I and my elderly parents are VERY pleased with the work performed by Paul's Iron Works. My parents had fallen several times at the front and back porches, fortunately without injury. Something had to be done. I contacted two other wrought iron fabricators, but Paul not only had the best price, he also had a great idea to maximize the space at the back porch, which is rather small and has a narrow and awkward approach. He had the rails ready in just a few days, and installed them in just a couple of hours. The rails are cored into the concrete porches, not bolted on, so there's no chance of them wiggling loose. And they are beautiful! My parents were resistant to having rails installed, but now they are very happy with the results. And I feel better that they are safer. Thank you, Paul Mendez!
    - Deborah N.
  • C
    Western Fence Co.
    Masonary work was done by a subcontractor used by Western Fence. JC told me that job would take 3 days and he would let me know when they would start. He called later that week and left a message that he was going to bring the sub and explain the job in the next half hour. I was there when the sub came to my property and the job was explained to the sub. The sub wanted to start in a couple of hours. I had plans the next day, so I told them next week. On the following Mon, I called JC and asked when would they start? He told me l later in the week. I didn't here anything until Thu., when I called JC.He said he would check the schedule and let me know. Fri. AM he called me and said the sub would start around 10AM. I was there when workers for the sub arrived and they started removing the old fence and bushes. They dug the trrench for the base of the block wall and everything was fine.Next the uncoupled the cemet mixer and pushed it into the backyard. After that they were trying to back the truck up into theyard. In doing so the workers backed into a porch post. This was after telling the workers that my driveway was narrow and a regular car barely fits. At this point, I made park the truck park in front of the house and mix the cemet there. The workers complained that they now had to use wheel barrel and carry the cemet to the back yard. The base was finished and the sub came to inspect the job and he noticed that his workers did not put the posts into the base cemet. He then used a sledge hammer to put the posts into the drying concrete.The next day the workers and the sub came back did the block wall on top of the base. The sub left and the workers were cleaning up, when I asked the worker about the temprorary fence to be installed above the block wall. This was discussed with JC before and was mentioned when the sub was at my property when JVC brought him over to explain the job and it was decided that wiring the old wire fence was to be wired to the new posts. The worker said he would have get the old fence from the shop and bring it back in his car, after returning the truck. I waited a couple hours and no worker. It was a Sat. around 4PM I called JC and his phone was forwarded to the office and I left a message.I never got a return call. Mon. 10 AM I called JC and I left a couple of messages. I still diidn't here from him until noon when answer my third call of the day. The workers for the sub came later in the day to reinstall the old fence.Mon. PM I called JC and I wanted Western to finish the fence the next day and JC said he would let me know. Tue. AM I called JC again for the completion and he told me they had flipped a coin and I had won. His workers would be there in an hour. They came and cemeted in four more posts and wired 60 feet of chain link with slates in five hours. As the were installing the fence I noticed that the wire at the top and bottom of the fence were sticking out and I brought this out to the installers and the said there was nothing they could do. I called JC and he told me, none our his other customers complained. I told him it was a satety hazard and to sent the installers back. I had them crimp closed the exposed wire on my side of the fence.. The next day my neighbor complained about the same thing. I called JC and he complained that I didn't have them fix it when they returned. He would schedule them when he had a chance. A week after the copletion of the fence, I called JC and left a message . He called back about an hour later and said the installers were on the way. I also told him one of the corner posts was already loose. The installers crimpped my neighbors side of the posts and recemented the post. BOTTOM LINE: I saved some money, but communications were poor. The sub contractor was fair and communications between JC and them was poor. Do not expect any sort of help on the weekends from Western Fence. Be ready to inspect their work and complain until your satisfied.
    - glen n.
  • B
    Quality Vinyl Products Inc
    Overall the installation of my fence went well. I initially set up an appointment with Vartan to discuss the job and product choices, he was professional, friendly and punctual. When I decided to go with this company I paid him the downpayment and set up a date and time to start the job.
    On the start date the man who came to work on the fence was 5 hours late and did not speak any English. He kept trying to tell me where I wanted my fence would be impossible. It was very frustrating to try to communicate with him as I had already worked out all the details with Vartan - or so I thought. I immediately called Vartan to translate and fix the problem, he helped, but he man at my house kept having small issues that we would have to agonize over due to our limited ability to communicate. He was a very friendly guy, but the whole situation made me quite nervous as a homeowner, because I had no idea what he was inferring from our conversations. Once the job got going, things seemed fine and the job took twice as long to complete - but that is okay because the finished job looks very nice.
    They did remove the majority of my fencing but left one small corner, that was to be removed along with the rest of the fence. I have called Vartan 3 times about this remaining portion of the fence and have never received a call back. He was prompt to return my calls before the job started, but not now. So I have this shabby looking portion of fence still on my property, which I technically paid to have removed. I am happy with there services overall, but am upset about the fence that was not removed and their inability to call me back.
    - Pollie W.
  • A
    rhine construction
    We've had enough construction and remodeling projects to know that something always goes wrong. What you need in a contractor is someone who can patiently work out how to deal with the inevitable problems. This team does that. Not only did they work with some of their own mistakes, they also worked with our changing our minds and the scope of the projects. And they were unfailingly cheerful about it. We also know what we want and look for contractors who can and quot;seeand quot; our vision because we have no artistic ability and cannot draw out our vision, but can only describe it in words. Again, they can do that. And, yes, I am very picky but then what homeowner doesn't want things to look perfect? Unlike one other bidder, they never mentioned my OCD as a bad thing, they just acknowledged that as the homeowners we were entitled to our high expectations. I really appreciated that.
    We had a pergola that was poorly built over a decade ago with too-small footings compounded by wisteria vines, the result being that the pergola was leaning/sinking on one side. We decided to replace it with a new, larger pergola. We also wanted to install bench seating, a small wall and a bar area along the perimeter of the existing patio. We had other projects in mind, too, like tearing down a dilapidated lattice enclosure area for our trash cans and installing a higher fence along the back of our property. Just getting contractors to understand that we wanted each of these jobs bid separately (so we could decide what could be done now and what might have to wait due to budget constraints) was difficult, but these two got it. They came out several times to discuss what we wanted, to offer suggestions and to discuss timing. After we decided to go with them for all the projects, they came out several more times to measure, discuss and offer more suggestions. They were very transparent in terms of pricing, which helped with the budget, and gave us different options for the type of wood and wood sizes for the pergola. They also agreed to obtain permits and provide drawings that would satisfy our rather picky city.
    We waited to long to commit because of the other bids we were considering, so work did not start when we hoped because Rand R had started another job. They are a small outfit and apparently only do one job at a time. While this can be frustrating from a start date perspective, you do know once they start that they will not be splitting their time between your project and someone else's.
    After all the plans had been drawn up and they'd made at least four trips to our house to discuss, we realized that the patio would have to be extended and steps added to the other side of the bar area. They adjusted the plans, adjusted the estimate and offered ideas on how to make it look seamless.
    Once work started, they were respectful of the fact that we sometimes work from home and they kept the noise down. Four people were here most days - both contractors, Michael and Christian, and two additional workers. It was obvious they've worked together a long time and get along well. (They even take turns deciding what radio station to listen to, but the volume was always low. They also dug out the wisteria and SAVED it. I had told Michael he could have one if he could save the other one for me. He put one in a pot, found some potting soil to add to the dirt, and as work progressed I noticed he or someone had been watering the wisteria in the pot. He also dug up a climbing rose bush and saved it. We wound up giving that one to him because we had no place to put it.
    They built the pergola and bar/wall/seating first. We had not picked out tile yet, so they gave me the dimensions and I picked out the tile. Once I realized that the tile I wanted was way too expensive for the bullnose pieces, they worked with me on a better use of the flat tiles. We decided to add some decorative tiles to be sunk into the stucco, which we told them as we were picking out the tile. No problem. They told us to mark where we wanted it and they would include it.
    There was a problem with the bar area. For some reason they did not center it to the patio. They said we had not told them we wanted it centered. We didn't even notice it until they'd already installed the cement blocks and were ready to start the stucco. We called and expressed our dissatisfaction. After two phone calls in which they said and quot;you didn't tell us you wanted it centeredand quot; and I said and quot;it's the first thing I told youand quot;, I told them I would be home that afternoon at 4:30 and we could discuss how to fix the problem because I was very unhappy. By the time I got home they had torn down and rebuilt the area - centered - and were back on track.
    Another slight problem arose: I had mentioned that the bench seating needed to slope very slightly down in order to prevent water from pooling at the back. I only mentioned it to Michael, who did not mention it to Christian or the tile guy, Willy. So, when the benches were built, Michael realized one side was perfectly level. On Friday before Labor Day we realized Michael was still in our backyard after everyone else had left. Four p.m. Five p.m. Six p.m. We finally went outside to see why he was still there. He'd discovered the problem after Willy had already installed the tile and was removing and cleaning each piece of tile so it could be used after Willy fixed the lack of slope problem.
    I picked a different type of tile for the wall and benches than I'd originally mentioned (4 inch squares instead of 12 inch Saltillo) but they did not charge more for the extra labor involved.
    The rest of the work went quickly and they were pretty close to the deadline they'd promised. They also worked in VERY hot weather, five days a week from about 8 a.m. to 5 - 6 p.m. with no complaints. They put stain on a board so we could decide if it was the right color. They realized we might want more shade once the pergola was up (we did) and offered design suggestions then added the additional pieces without charging us more. They applied some stain to one portion of the fence so we could okay it before proceeding.
    Overall, we were very pleased with their work ethic, their pricing, and their attitudes. Some recommendations: ALWAYS talk to both of them because they don't always convey everything to each other. Get it in writing if it's important to you because they won't necessarily remember it. Tell them early if you're unhappy so they have time to fix it. Be patient - the two contractors do a lot of the work themselves, which probably helps keep their prices down but means things take longer sometimes. It's worth it, especially if Christian is doing the woodwork. They also only do one job at a time, so you may have to wait for them but again it's worth it.
    What we didn't like: they didn't have a good plan for all the trash and debris and asked if they could use our trashcan. Not a good idea when the trash includes so much dust and concrete mix! They don't always communicate well with each other, which led to a few misunderstandings. The workers cleaned out the wheelbarrow in our mulched planter area (Michael dug out all the area after I complained but they should have known better).
    - CRAIG W.
  • A
    Pacific Garage Doors & Gates, Inc.
    I was happy with their service.  I initially emailed Pacific the photos of the two wrought iron pedestrian gates that I needed the widths cut down to fit the new openings.  I received a call back in which I discussed the scope of work and was provided with a price to perform the work.  An appointment was scheduled and the service person came during the agreed to time window.  The service person was efficient and performed the cuts and re-welded the gates back to the fences.  He re-installed the receiver posts and primed the welded areas.  The work was done in less than two hours.  I inspected the work and was satified with his work.  The area was cleaned up thoroughly.  I will definitely consider using  them again when I decide to have a vehicle gate installed.
    - Lester L.
  • A
    All Counties Fence & Supply
    Rick and his team did a fantastic job.  His crew knew exactly what they were doing and my new fence looks great.  I've recommended them to 2 people who's fence also go destroyed during the windstorms.  I highly recommend anyone who needs fence repair or fence replacement to hire these guys.
    - Kyu K.
  • A
    1ST PRIORITY POOL FENCE
    We are pleased with the fence and with the quality of the work completed. A word of caution though - if you have an older pool be certain to understand where the electric and other infrastructure lines run, as they may be under your pool deck. You don't want the drill to hit an infrastructure line while making the holes for the fence. (we ran into a big - and expensive) problem with this as our pool is an older pool and was put in place before code mandated that infrastructure be to a greater depth. Overall, we are very happy with te fence and with Chris at 1st priority and would definite recommend his services.
    - MJ G.
  • B
    GOOD NEIGHBOR FENCING
    Good Neighbor came out within hours of my call to give an estimate. I went with him and he started very shortly thereafter. Built and installed a two-door custom swinging gate across my driveway. One post set in concrete, the other against my house. He constructed the metal frame on-site. I'm writing this review almost three years later and am happy to report that the gate is in great shape and works just fine. I would use Good Neighbor again.
    - Richard A.
  • A
    GOOD NEIGHBOR FENCING
    Jimmy built a two-door gate about nine feet wide across my driveway. He came out to give a free estimate and share some construction ideas on very short notice. After the estimate, he was able to schedule the work within days. He showed up on time, finished about when he said he would and did a nice job.
    - Richard A.
  • A
    Ambrose Fence Co
    Gary came to our house on a Saturday, gave us the estimate on Sunday evening, and scheduled the work within the week. He arrived with two employees on the Friday morning, and had the old fence and most of the ivy gone, and the new poles set the same day. The following day they installed the new fence, and we finished about 2pm. It's a simple fence but it looks great and is strong also. Our lot backs onto a private lane that serves several houses. The ivy had been growing for years up a utility pole in the fenced-off corner of our lot. Although the power company had trimmed the ivy, they had never removed the lower part, which had stems as thick as my arms. Gary's crew not only cut this down, they dug up the root even though they could work around it. This was beyond what I had expected. Our back neighbor also likes our new fence and was very impressed with the speed of this job.
    - BRIAN N.
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Fence Companies in San Gabriel

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