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Roofing reviews in San Fernando

  • A
    Van Gogh Pros inc
    Van Gogh Pros were excellent! They were here when they said and very professional and did such a great job I still drive by my house just to look at. Everything was done meticulously and precise. They cleaned up after and made sure to pick up any nails from the old roof. I would highly recommend them.
    - Lynne A.
  • A
    EN Builders ,Inc
    We hired Shawn and his team to build our second story addition. Right from the get go Shawn has been honest, professional, and very easy to work with. Was there to explain the entire process thoroughly and made everything clear to us each step of the way. Our finished project came out better than expected. Amazing job! Thank you and we wish Shawn and his team all the best!
    - Asa P.
  • A
    Concept Renovations, Inc.
    We recently just finished a small addition to our home and now have a larger much more open and eloquent kitchen. We had a new roof put on as well since the addition was being done. The work is refreshing and solid. Very pleased with all of the results. You could fit a twin bed in my pantry its that big. I love everything even though it was a long 4 months, worth every minute and dollar. We appreciate the hard work and dedication to our contract. Thank you everyone at Concept. Gamboa Family Granada Hills
    - Marie G.
  • D
    Premier Renovations
    I never even got to the quote stage with this company. At best, one of their estimators has horrible customer service. At worst, the whole company has some management issues. I made an appointment for a roofing quote with somebody going door-to-door. He was nice and friendly so I gave them my name and cell phone number and the name of my husband (they requested it so they'd know what to call him). Later that day, a second person called my cell to confirm the appointment time. The day of our appointment, I get another call from the estimator on my cell asking for my husband. I would think upon hearing a woman's voice upon hello, he would have adjusted and asked for me by name or even ask if this is Mrs. XXX. I was annoyed that they got the name on the phone number wrong but hey, despite speaking to 2 different representatives without my husband even being present, clerical mistakes happen, right? But he didn't even seem to know my first name, like it wasn���t important to impress the Mrs. The estimator was calling to say he was already on the road but running late for the appointment. I told him it was fine because so was my husband and I wanted to carry on with the appointment anyways. My husband���s schedule is a nightmare to work with so there was no guarantee that he would have made it even if we had rescheduled. At least, if I could get a quote, I could pass the info along. Since the scope of work (roof and windows) was so large, we needed more quotes before making a decision anyways. I explained as much but the rep said that he needed to talk to his boss about the situation. He called his boss then called me back to say that they couldn't LEGALLY give me a quote without my husband present. A blatant lie, if I've ever heard one. We've been renovating on and off even before we got married and I've never had any other contractor give me any issues about being alone. Unless the laws have changed since I've gotten married, quotes are non-binding and women can still enter into contracts without a man���s blessing. Or maybe this is some kind of weird sexist home thing where a kitchen and bathroom are a woman's domain and the roof and windows is a man's. Now as a sales strategy, I can get why the company would want both homeowners present. With both present, they can turn up the sales pressure to get a contract signed. Having only once spouse allows said spouse to waffle and back away from the sale. But how pushy of salespeople do they hire that they think they could get a deal on a single visit anyways? Management really think that having their employee drive most of the way here (close to an hour by the time we got off the phone) and then turn back a better use of resources than to just accept that they weren���t going to get a same day sale and provide me a quote? Perhaps I overreacted but I accused the rep of being sexist. I told the him that I felt disrespected that the company seemed to neglect writing my name on the contact list when I was the one they were dealing with the entire way, how didn���t even seem to know my name, and how he insisted that my husband needed to be here. I told them that I refused to reschedule and that if they couldn't accept dealing with me alone, they shouldn't bother to call again. Still, despite the fact that he was probably minutes from the house having been on the road for that long, it was a no. Two weeks later, I get a call from James asking for my husband. You would think that after I had clearly told the previous rep how I was upset about the name mistake, he would have updated the contact info for the next rep who called me. I told James that this wasn't my husband's number and James said, ���oh this must be Wife,��� and asked why that appointment never came to fruition. When I couldn't figure out what to say, he accused me of not being serious about wanting the work and hung up on me. Despite the rude hang-up, I called him back and clarified that I was upset by the rep spoke to last time (I didn't explain why I was upset and I didn't remember who by) and James responds sarcastically, "oh right, you're the woman who can make her own decisions." What warranted such a sarcastic tone? Does he disagree that women should be able to make decisions? I realize now by the sarcastic response that James was probably the person I spoke to last time. If he had called and asked for me by name rather than my husband, I would have written my previous experience off as due to a misunderstanding. Upon realizing it was a woman, he could have even asked if this was Mrs XXX and I wouldn't have thought anything of it. Heck, even acknowledging ���oh this must be Wife��� was a good enough that I was open to rescheduling until he hung up on me. After all, I didn't know who I was speaking to and I was annoyed by a single rep, not the entire company. Instead, James doesn't seem to have listened or learned from last time, when I told him exactly what he did to rub me wrong. And then he hung up on me. I'm not sorry to say although only one out of the three reps that I spoke to was rude, I'm not giving this company a third chance to earn my business.
    - Tamy n.
  • A
    George Parks Roofing And Painting
    Chris Parks and his team were extremely professional and completed the job on time and on budget. They installed a new torch down roof on the guest house. The main house roof was leaking in several places, needed to built up to minimize pooling and then he coated the entire roof with a reflective, elastomeric coating. I have had his company do routine repairs and cleaning to the roof several times since the initial job was completed in 2014 and recommend this company.
    - Brian A.
  • A
    Express Roofing
    We looked at three other companies. Express was the only one that was not pushy, was not late, was all over professional, and they were competitive in pricing. They finished the job in a timely manner. Amit was easily accessible for any questions that I had. The roof looks great.
    - Arthur K.
  • C
    S & S Roofing
    The owner was so busy it took two or three weeks before he could get to my job. Then the workers he sent to do my job were not fluent enough in English for me to fully communicate with them when it came to problematic issues. He did not put in writing some very important things we discussed and that he promised to do. And was very difficult to communicate with. He gave me a warranty for the work, including the attic fan, should it go bad within five years. It went bad in less than four years, but true to my experience dealing with him, when I emailed him about it, he simply retorted that he had nothing in his files that backed up my claims! While conversing with him how about my ridge cap replacement, he told me, "Homeowners don't know anything." I'm so glad I did my homework when it came to having the ridge cap nailed on correctly so the warranty would be honored. And also when it came to the correct size of attic fan to install -- and for the same reasons! That's all I have time to explain now, other than get plenty of other estimates and be sure to make him put in writing whatever he promises.
    - Stephany S.
  • A
    US Home Developers Inc
    I have worked with many contractors through home and work but working with Daniel was the best experience I have ever had. From start to finish was so EASY. Anything I needed was done immediately and the job itself was done perfectly on time and on price!!! He is the best!
    - Linda M.
  • A
    MY Home Builders Inc
    Starting the project in December, accounting for the holidays, we were promised a completion date of April 24th. (4 �� months). That date was to pass final inspection, and there was additional time to actually complete the project. We did not actually complete all items until just last week, making it nearly 7 months to fully complete. The good news was we could move back into our house mid-April while the other items were worked out. We had an unusual situation where we lived in our RV in our backyard with 4 dogs while the project went on. Call us crazy, but it���s not easy to relocate with 4 dogs. MHB was aware of that from the beginning and how anxious we would be to get back into our home as soon as possible. We were told that work would happen 5 days a week and sometimes 6 to complete the job asap. That didn���t always happen, and we do feel there were unnecessary delays, but��� even having said that, I will still give MHB a 5 star rating. Overall, we are very happy with our home, the quality of work and feel that we received quality work for a fair price. Having less than 10% in overages (some for items added on our part) is considered very good on a project of this size. I will not lie and say all was smooth sailing. There were definitely some rocky spots along the way. Even so, I am giving MHB a 5 star rating. Even when those rocky spots came up, Yaron did see things through. He did not back away or give up like some other contractors would probably do. We had an unusual situation with the ceiling and it took him several attempts until it was satisfactory. He stuck with it and saw it through. The MHB crew including George and Joe were great to work with. The other tradesmen, sub-contractors and workers overall did a very good job. The most frustrating part of the entire project was working closely with our assigned project manager, Sharon. Rather than go on about the bad experiences we had with the one person from MHB, I will just leave it at this��� do yourself a favor and ask for any other project manager other than Sharon. Yaron has a great eye for design and he helped us in several areas. There were a couple of items I wish I would have received more design assistance with. There was some miscommunication about the design help overall. By February we enlisted the help of someone at the tile & granite shop because we did not hear from MHB other than to start looking at tile. By March we hired someone to come out to give us a 1-2 hour overall consultation on placement of tiles, paint colors and those type of things. A tip from me would be to put in your contract when someone will give you that help and take you shopping to help guide you along. I think this comes up for most anyone and that is not having enough one-on-one time with the person that you actually signed your contract with. It wouldn���t be reasonable that the contractor is on site each and every day. That was not our expectation. Put in your contract how often you will meet with the main contractor throughout the process. Yaron is a busy guy and it wasn���t easy to be able to meet with him for what were important matters to us. Had we known he was coming each week it would have helped us out a lot. There were ongoing issues with removing debris and keeping the site clean as reasonably possible. This may not bother most, but living in the backyard and seeing the site on a daily basis this was important to us. Especially with our dogs walking around it was important that nails and sharp items were picked up. If this is an issue for you, then note it in your contract. When it came time for paint we did have many issues that came up, even aside from the ceiling I mentioned above. To have the construction work done so well and have the construction on a level of 4-5 (on a scale of 1-5) to then realize the painting crew was not a painting contractor who would give us a nice custom paint job, we were let down there. No, the contract did not specify a painting contractor would perform the painting. It was an assumption and definitely a lesson learned. If I were to ever do a project like this again or any advice I would give is to detail the paint portion of your construction project. Detail down to the type of paint, how many coats, samples, who performs the work, etc. Jose the painter was a very nice guy and wanted to please in any way he could. Even so, in my opinion, his skills were not up to par with the type of paint job I feel this project deserved. His painting techniques left streaks, unnecessary paint lines and those sort of things. When I would point things out he would tell me ���just tell me and I���ll take care of it.��� Honestly��� I don���t want to tell you, I expect you to know. I spent a lot of time overseeing the paint and still there are a few items here and there. I was told I was being picky. I believe I had a reasonable expectation to have perfect, or nearly perfect, paint job. My house is like new. I don���t want to look at even minor paint issues for the next 5+ years until the next paint job. We had to have our own wood floors installed. I would have preferred that this was part of MHB���s contract. Doing it that way there was some delays at a crucial period of the project. Take the time to go through things like this on your contract to truly understand what the items you are taking on and leaving out of contract will mean to you. I���ve mentioned a few areas that were not the best experience. I think it���s important to include those in the review. To expect that everything will go smoothly just isn���t realistic. Even so, overall we are very happy with our new home thanks to MHB, and especially Yaron. They are true professionals and good at what they do. Yaron will take care of you. I will recommend MHB to anyone looking for small or large projects, and that says a lot.
    - Terri Lee R.
  • A
    Venetian Builders Inc
    Venetian builders is for sure a wonderful company that can take any type of hard project and bring it to life! At first, I had my own doubts about the entire remodeling but because I got their information from a friend who just used them for their own remodeling project and based on my meeting with Amos, my doubt fade away and I decided to hire them and give them a shot. Now that my Kitchen remodeling project is complete, I feel so lucky to find them and allowing them to remodel my house. The remodeling started with the design & concept that Amos did for me after the first meeting that we had and it included most of the things that I had in mind before meeting with him. The design required some minor corrections. After we made the corrections, I felt very confident that my dream kitchen is soon to come true. After I signed the documents with Amos, He scheduled the starting date for the work and the remodeling went smoothly and without any problem or issue. It was basically a straight forward work that was managed by him and they did no less than a professional work! Once again, there were honestly no big problems or issues during the work and it the kitchen was ready few days before the finishing date that was promised to me by Amos.
    - Joe C.
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Roofing Contractors in San Fernando

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