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Funeral Home reviews in San Dimas

  • A
    When I arrived I had to wait because the gentleman I was to see was occupied with a family who had come in about a death that had just happened.  They gave me a bottle of water and I watched a video about their services while I watied.  He came to get me and took me to an upstairs room where we sat at a conference table and went over all the details.  I told him I was interested in cremation and he explained that they were contracted with another outfit to do the cremations and he answered all me questions clearly about how that would be handled.  After we went over all my options, we set up an estimate with all my choices.  He gave me a folder to take home and I went home and thought about it a few days.  When I decided on Custer Christiansen, I called and made another appointment to finalize the arrangements.  They gave me just as much time and attention the second time.  The price actually came out a little lower than the original estimate.  I like the small homey feeling of this place nestled in little downtown Covina.  I could imagine my family and friends feeling comfortable paying their last respects here.
    - Madlyn S.
  • A
    As my mother was under hospice care for, what turned out to be, 2-1/2 months, my husband and I made pre-arrangements for her cremation. Krissy assisted us in this endeavor and was professional, compassionate and personable. The process went very smoothly; we were provided with a precise estimate of costs; and there were no "hidden" fees discovered after the fact.
    After my mother passed away and I contacted Todd Memorial Chapel (TMC), Krissy and other staff members handled my questions/concerns with compassion and a sense of importance (which we greatly appreciated). They were all very clear, and everything they said was exactly what happened.
    The cost of the services provided by TMC was quite affordable when compared to other mortuaries/funeral homes in the area. The comforting part of "family owned and operated" rings true with TMC; understandably, they are very sensitive to financial concerns in the face of making arrangements for a loved one who has passed away. My husband and I both will use TMC's cremation services when it's "our time".
    Ultimately, the treatment we received at TMC made me feel like my mother would be treated with the dignity and respect she so richly deserved. Thank you to Krissy, and other staff members we dealt with, at Todd's Memorial Chapel.
    - LINDA S.
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Funeral Homes in San Dimas

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