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Sungate Energy Solutions

Founded 2007 • Angie's List since February 2013

Not Rated| 23 Reviews

Description

An Angie's List "Page of Happiness" nominee, Sungate Energy Solutions is one of California's premier solar energy companies....

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New Day Solar - Specializing in the installation of solar electric systems since 1988. We proudly serve the counties of Riverside, San Diego and San Bernardino. We offer excellent customer service and take pride in our honesty and integrity. We will give you honest answers to you solar questions! With New Day Solar, you will get a professionally installed solar system, designed especially for your energy needs. There is a 30% Federal Tax Credit and 0 down financing available. Please call us for a free site visit.

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Verified Reviews

A few reviews for this pro…

F

RATED

09/01/2014

Now Steve had warned us at the beginning that because DWP was our utility provider that the connect of the system would take up to 3 months.  However, at the end of three months my husband called Sungate to see what the status was.  He left a message.  He never received a call back.  So the next week my husband called the DWP to see if he could find out the status.  When the representative from DW...

DESCRIPTION OF WORK
Sungate representative Steve, was very nice and informative.  We signed with them and within a week the installers came out.  the installers were sub-contractors.  Even though we had been told that Sungate didn't sub out their work.  The installers were great.  Punctual. Did their work quickly. Cleaned up every day.

CATEGORY solar panels

A

RATED

06/05/2014

They would have been an excellent choice. However we decided that, because we don't plan to keep our house more than 5 to 7 more years, the purchase of solar panels (cost versus overall savings) was not recommended.

DESCRIPTION OF WORK
I received presentation and a detailed quote.

CATEGORY solar panels

D

RATED

11/05/2013

The installers were great. Their customer service representatives were dreadful, however. They are not helpful, they do not follow up, and I was told that I was told that I paid way to high of a price. I have contacted them about the price and they have been unresponsive. I have about 8 pages of notes that I typed out just to know what is going on.

DESCRIPTION OF WORK
They added solar panels to my roof.

CATEGORY solar panels

D

RATED

10/29/2013

The sales person was fine. He did the best to answer my questions. However, when it came to the cost of the system his price was 20,000 more than other companies I was interviewing. Not only that but the initial quote was 90,0000. With the tax credit and other promotional discounts he gave me it brought the price down to $54,000.

DESCRIPTION OF WORK
Provide a proposal for solar installation.

CATEGORY solar panels

F

RATED

10/12/2013

My spouse is not willing to get involved with decisions concerning the major house systems. The scheduler stated that they require both spouses to be present for a 2-hour in-home analysis appointment. When I told them that my wife was not interested and that they'd be dealing only with me (and that I am the sole decision-maker for these types of home improvements), they refused to meet! So I guess...

DESCRIPTION OF WORK
They called me (unsolicited) to tell me that the corner location of my home was perfect for me to participate in their advertising promotional special offer. They scheduled an appointment with me. About a minute later, I received another phone call from another person to confirm the appointment, who then canceled the appointment!

CATEGORY solar panels, energy audit

SERVICE PROVIDER RESPONSE

Dear [removed member name], Thank you for taking the time to provide your valuable feedback. I do appreciate your concerns. I am sorry that you have been given the wrong impression of our company. Sungate Energy Solutions is a very successful solar energy company, with many very happy customers (whose Grade A testimonials can be read right here on Angie’s List). Sungate has always had a corporate ...

Services Offered

Solar Panels, Residential Solar Energy Systems

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Financing Available
Senior Discount
No
Emergency Service
Yes
Warranties
Yes