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Appliance Repair reviews in San Clemente

  • A
    Our first experience with ASAP Appliance Service was an exceptional one. Charlene, the office coordinator, was able to schedule us for the following morning for a refrigerator repair. Lance came promptly the next morning and was very efficient in his repair. He was knowledgeable and communicated with us in explaining each step of his repair. He was neat and careful in his work. We were very happy with every step of our experience with this company. We will definitely call them again with appliance repairs as they arise - and know we will be treated honestly and responsibly.
    - BOB A.
  • A
    My freezer had been icing up and then the panel showed an error code for the ice maker fan. Called on Friday, appointment Monday, The technician was very knowledgable, took everything apart, diagnosed and fixed the problem without upcharging me for a whole new one. Highly recommended company.
    - Mary G.
  • A
    Mr. Appliance of Laguna Beach
    Each time, I have been very impressed with the response time to my phone call, the punctuality and notice of the technicians, the care they take with my home such as putting on booties before coming inside and walking on the carpet, the information provided about the issue and the price quoted. If I have any issue with an appliance, they will be my first call. Chad Jensen is very personable and responsible and the fee charged has been reasonable each time.
    - Julie M.
  • A
    Filthy Grill of Orange County
    Jeff was professional and knowledgable. Really did a great job was incredibly well done. He was personable, and gave excellent recommendations for future use. Would recommend him to anyone with a grill that needs repair or just reconditioning.
    - Leon B.
  • C
    Scheduling an appointment was fairly painless and they arrived within their stated timeframe. However, I have two issues with this company. My biggest issue was the cost. We were charged $358 for slightly less than 45 minutes of labor! This comes out to $480 PER HOUR! The average Doctor in Orange County doesn't make this amount hourly! I did receive an 10% Angie's List discount for labor only which helped slightly. My other issue was the fact that the lift up door for the new ice maker was installed upside down. This was corrected the next day and Craig did apologize for it. Even though this was a mistake that never should have been made, it wouldn't have been a big deal if the labor prices weren't ridiculously high. My husband did have a discussion with Craig about this and he removed $100 from the labor charge. This likely would have never happened if they hadn't made an error installing the ice maker. The labor cost for the dishwasher repair was $209 to remove and clean the pump! My husband asked about this charge and this is their "standard" charge. We would have been much better off just hiring a handyman to do this repair for a reasonable hourly rate instead of an extremely expensive standard rate. This took less than 45 minutes and was a very routine dishwasher repair. I chose this company because they had a lot of positive reviews. I was pretty surprised about this due to their extremely high prices, so I read some of the reviews in more detail. The #1 complaint about this company is their high prices, yet people still gave them an overall "A" rating. Why? Reasonable pricing is a very important factor in hiring someone to do any type of work or repair. This company did fine in some areas but definitely failed in pricing. The only reason I gave them a "D" instead of an "F' in this area is because they gave us a $100 discount due to the ice maker error. People need to know about this high pricing - this is the whole point of using Angie's List in the first place.
    - Liz F.
  • D
    New Life Appliance Repair
    Poorly. Repairman from Laguna shop came out, stated that he knew what the problem was. He ordered parts and came back to install a few days later. The problem continued after that. He came back out and said everything was was our fault for the machine noise...I asked for a refund and the company went totally silent..NO RESPONSE AT ALL..
    - Ray F.
  • A
    Craig personally came to my house with an employee.  Dryer was making, loud "clanging" noise.  Craig said that the bearings needed to be replaced.  The job was done, my dryer works and the noise is gone.  They arrived timely, completed the repair in an hour or less (had all the required parts in the truck), and were very pleasant and informative.  Craig also observed my other major appliances and said he can work on all of them!   Hope I don't need them again, but it's nice to wok with a company that I can just call if I have future appliance repair needs!   HIRE THEM!    YOU WILL BE VERY PLEASED!
    - Linda M.
  • A
    New Life Appliance Repair
    Tony was great! He knew very quickly what the issue was and fixed it.  He was very honest and did not try to "up-Sell" me with unneeded repairs like most appliance repair companies do.
    - Edward G.
  • A
    It was perfect. He just comes in and gets the job done and he orders the parts really quick and comes back the next day with the part. He's in and out of here really fast. Definitely use him. His pricing is right on. He doesn't gouge. He tells you exactly what it is and he shows you how much the part cost and how much he charges for labor and all of that. They're fair.
    - Preston M.
  • A
    Coast Appliance Services
    Not only is the service prompt, fast and professional, the provider, (Keith) always seems to include something extra. In this case, installing the unit better than before. When my stove was repaired in a prior visit, he tightened an oven door.
    He always has the parts on hand and has never needed a return trip.  A serial number or emailed picture was all he needed.
    This is one of the few services  I recommend to friends .With a few rentals in the area, it's nice to know this part of maintenance is taken care of.
    Coast Appliance was recommended to us by one of Orange County's most comprehensive parts suppliers a few years ago and every opportunity to use him since has been excellent.

    - jeff b.
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Appliance Services in San Clemente

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