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Landscaping reviews in San Bruno

  • A
    Luiz has a great eye for placing pavers. I had a very complex drainage issue that did not have the grade enough to install a sump pump and Luiz was creative on how to position the pavers to flow in different parts of the front yard. Luiz and I must have spent hours assessing how water would run through my driveway and where it would flow since it would not be easy to install a sump pump due to electrical access points. The technical aspect and the time Luiz spent up front with me really showed his commitment before signing the contract and once the project began he let me be directly involved in assessing things as the project progressed with multiple check in points. I can say I probably involved myself for about 3 hours to review different steps of the project to make sure what i signed up was happening. Luiz is not one of those contractors who signs the contract and disappears while the workers do the job. I had this problem with other landscapers in the past. Luiz treats his crew with respect and guidance and BTW he gets dirty himself with his crew getting in the machines himself which shows his true leadership to his craft.
    - James S.
  • A
    We have turf installed in our front yard. The project manager James Jordan did a great job planing and cordinating throughout the whole project. James is very attentive to details and responsed to my questions/concerns very quickly. Jennifer and her crew did an amazing job that gave my front yard a totally new neat look. Received lots of comments from neighbors. I give 5 stars to the qulity of the turf and it feels very soft and comfortable to walk on. It is also easy to take care of and animal frendily. I'm sure it added value to my property.
    - ying l.
  • A
    We contacted Skyline Landscapes to implement our backyard landscape design that was done by a landscape architecture firm. The landscape design was complex requiring extensive grading to a steep lot, concrete work, decking, and hardscape. Francisco was prompt to see our lot, review the design and provide a detailed quote. Out of 4 bids we received his was just under the highest one but his knowledge, and experience made us confident that he will be the best to execute the project. The project started on time, and finished in 9 weeks as originally estimated, despite additional scope and changes that we requested along the way. We are very happy with our new backyard and we're very impressed with Francisco and his crew - they were very hardworking, professional and kept the work space tidy after each day. We highly recommend Skyline Landscapes.
    - Jan H.
  • A
    I hired Pacific construction and design for designing and do all the construction work for the front and backyard of my new house. Ben and his team were professional, more than responsible and they put a lot of attention to details and perfection during the whole work. Ben was extremely communicative and reactive, he always answered all the questions I had and he worked with me hand by hand to design, plan and deliver all of the things that I wanted to have for my landscaping project. His team was regularly at the home from start to finish. And the entire team at Pacific construction and design made no hesitation to make sure that I was happy and pleased with the work they did. The company kept stuck to my budget and any change that could increase that number, was conditioned to my approval. Ben showed me all the available options that I can have prior of me making any choices from hardscape to plant selection and placement of features. This is a really devotion and this company have honesty and they do look and care to make sure that customers comes first and primary before making the money. The whole team were creative in a way that they passionately shaped the backyard from an empty lot and converted it into a gorgeous outdoor living space that perfectly work for my family and friends. I would recommend them for sure over and over again and I will hire them again when we need any additional work done!
    - Stefany A.
  • F
    On 3-21-16 Jonathan Dray arrive at our house (524 7th Ave.) and I took him to the site-down the block at 554 7th Ave., San Bruno, CA to show him what needed to be done. He took all the measurements and came back and told me that he had figured out with the 30% discount the price of the job would be around $19,000. And I asked him if that wasn?t high because I have a bid from another Contractor for $14,300 and that included a new underground sprinkler system and doing what I asked him to do. He went back to his vehicle to refigure the price he came back in and told my wife and I it would be $9,800.00 we talked about it and my wife offered him 9,000.00 he countered offered 9,200 and we agreed to that price. But I would have to take it that day or loose the 30% discount, my wife and I decided to accept his offer. He made out the contract, I looked at it and told him it very general-he said that they knew what to do and trust him. We set up a date of 3/14/16 to start because of the rain he could not start that day and started 3/16/16. His men just skinned off the old dry grass in front yard and back yard Removed the stones from the walk way and did not come back for a couple of days. When they came back they worked on installing the walkway and removing tree trunk and roots. The walkway was very unprofessional with no borders and stones had big gaps between them. I called him and told him about the walkway and couple days later they came back and reworked the walkway, they installed a white plastic fence, we requested a border not a fence, next day they removed the fence and installed a border on one side and it was very wavy and squared off not curved corner. I called him again the next day they removed it and reinstalled it straight with a curved corner. They only put the border on one side of the walkway and reinstalled retaining wall stones around the flower bed. The next time they came back they sod was installed. I did not see them put compost in or see or heard them rototill the yard which they said they did, my tenants did not see or hear a rototiller, (this building is a tri-plex) I talked to Jonathan and he said they did, I asked where was the bags from the compost, they were not in the garbage, but the sod that was left over was in the compost bin, he did not have an answer. He said that if I wanted him to redo the yard, I said it was not good for the sod to ripped up and put back down. So I told him to leave the sod as is, just put in the other side of the border on the walkway. They did not install one of the sprinkler head in the middle of the front yard and uncover the sprinkler heads they covered with sod. The job was completed on 4/4/16. A couple weeks later the Water Meter Reader from the city called me and asked me where the water meter for 554 7th Avenue was located. So I went down to locate it and had to cut out the sod that was covering it, so the city could read the meter.
    - Edwin M.
  • A
    Kevin, the owner, was great.  He was able to come out on a Saturday to look at the tree and provide me with his professional opinion of what services I needed. He also gave me guidance as to how to obtain a tree removal permit and gave his opinion regarding replacement trees, which was extremely helpful in my getting this project started.  Once I had the concrete provider in place, I was able to schedule the day for the tree removal.  This tree was surrounded by power lines and near the gas line. 
    Kevin and his team were punctual and I was fascinated in how efficiently and neatly they were able to remove the tree.  They took great care with the power lines. Throughout this process, Kevin was available to answer my questions.  I highly recommend Kevin and his company and would not hesitate to hire him for any future tree-related needs.
    - Susan A.
  • A
    I ended up needing to wait for my walnut tree to have its leaves for longer, so he did the estimate in June and came back in September. They completed all the work in one day. The trees look great and they hauled away all the debris. I'm very happy with the job they did. He did exactly what he said they would. I wasn't home during the work and I'm glad I was able to trust them to do good work without me having to be there. I will use them again when my trees need to be trimmed. I highly recommend them.
    - Laurel M.
  • F
    My experience with this company was not good. This happened a couple years ago, but I'm finally ready to write about my experience. I am speaking about the Bay Area branch of the company, which was run by the owner's son, Ron.
    I met with Ron in mid-November 2013. I told him what I needed to have completed and he wrote up a contract. I needed the bathroom to be completely remodeled, a couple walls to be fixed and to make the back porch more stable by adding concrete supports. During the initial meeting, I told Ron my electrician would handle all of the electrical work and he would not be starting until November 29th. Ron said this would be fine. I paid $1,000 deposit, The job was to start around November 19th and would finish on December 20th.
    They started work a few days later. The first day I dropped off the first installment of the payments $5,000. They took down the drywall on the dining room wall, but did not remove the old plaster that was behind the drywall. They demoed the bathroom.
    The next day, Ron tried to say he needed to do the electrical work in the bathroom and I told him no and if he did anything I would not pay for it and my electrician would take it out when he came to do his work. Fortunately, Ron realized some other electrical work with the panel would have to be done first, so he said they couldn't do the electrical work. When I got to the house that night, they had worked on the back porch. What I didn't realize at the time was the porch was now were completely unattached to the ground, just resting on top of the concrete. According to my other contractors, this is highly dangerous and destablized my porch. There is a chunk that broke off one of the pillars too. Two other contractors have looked at it and the porch posts would have to be entirely replaced. They have told me if someone runs into one of the posts or there is an earthquake, the porch is at risk of collapse. Thankfully the Napa earthquake in August 2014 was not severe in my area.
    Over the next week or so, the only person I saw at the job site was a subcontractor named Phillipe. He was supposed to make the wall in the dining room flat and put up new drywall and then smooth out a wall in one of the bedrooms. The problem with the original dining room wall was the wall had been remodeled a few times and was very uneven, also the original drywall overlapped the crown molding. The job on the smoothing of the wall in the bedroom went ok, except some of the new plaster was overlapping on the baseboard, so it looks odd. He used my compost bucket as a paint bucket. When the wall in the dining room was demoed I realized four planks of original fir wood from the dining room paneling were hidden behind the dry wall. The wood is very expensive about $20-$25 per foot and this was about 24 feet of wood. Ron and I wrote up an addendum to the contract that added a couple things, including removing those four planks. The plan was to use the planks to replace some of the removed woodwork in the house.
    One day, they put the drywall up in the dining room. It looked terrible to me. They had not removed the four planks of wood and had damaged the wood by drilling multiple holes into them putting up the drywall. Also, the drywall was overlapping the crown molding and the wall was still uneven, which was why I was having the wall worked on in the first place. I was putting up paneling to match the original woodwork in the house, so it would not work if the wall was not flat. I was very unhappy and called Ron. He put the blame on the subcontractor, but had not been by to inspect the work. Later, I had to hire another contractor to properly deal with the wall and when he removed the drywall, he found that they had left the original plaster and not demolished it as per contract. This was the reason the new drywall was overlapping the crown molding. The new contractor was able to fix the wall and make it so there is no overlap and the wall is flat.
    The main issue with the bathroom was that nothing was being accomplished. After they demoed the bathroom the first few of days, they didn't do anything else for over a month. I told them I wanted to reuse the tub later and to put it in the basement. They set it on its face and scratched it severely. It would require reglazing to fix it. The toilet got some damage because they put it next to the garbage pile and threw garbage around it. I asked them to move the toilet, but finally did it myself after 2 weeks of waiting.
    There was rarely anyone working at the house. I spent most evenings over there, weekends and every other Friday when I had it off work, so I saw the house often and knew when people had been working there. My electrician finished up his work on Dec. 4, so they should have been able to do the first inspection on the bathroom at that time. We extended the contract at one point by a couple weeks because there was a window that needed to be special ordered for the bathroom. This put the job being scheduled to finish around January 3rd.
    One of the things added to the addendum was that the bathroom floor needed to be replaced because after they demoed the bathroom, some of the original flooring was in bad shape. I arrived one day to find press board installed over the original floor. I was upset and called Ron because I had told the subcontractor myself that the floor would have to be removed. Some of the original wood flooring was salvageable and Ron agreed to have the subcontractor try to save some of the original fir flooring in the bathroom. The subcontractor said Ron never told him this, but Ron said he did. I arrived on New Years Eve to watch the progress at the house. Ron was stated he would be coming to the house that afternoon. He never arrived. After I left, the subcontractor and two assistants came in and ripped out the floor in the bathroom. They destroyed the original wood floor planks. They also were not careful when they were cutting the floor out because one floor joist had a 1 1/2 inch cut into it and nearly all the other joists had at least 1/4-1/2 inch cuts. They called for an inspection, but were not prepared for any sort of inspection, so the inspector left after asking a few questions. I later found out they had done the permit drawing wrong and flipped the toilet and sink, so my new contractor had to get the permit corrected.
    At this point, I was done. Hardly anything was done correctly or was remotely near being finished in my opinion. The bathroom was still completely gutted at this point and now had a floor open into the basement. I didn't see how they were going to finish it anywhere near the timeline we agreed to. I get that things don't always go as planned, but, as I saw it, it was because they weren't coming to do any work.
    I was pretty upset and I told the workers to leave. I called Ron and told him I was firing them for breaching the contract. I told him I was very unhappy with their work. He told me they would sue me and put a lien against my house and get the house foreclosed on. He told me I owed them the entire amount of the contract ($12,000 remaining) because I was breaching it by stopping work. I told him I needed to mitigate my damages at this point because they were doing a poor job from my perspective. The subcontractor left, but removed all of the construction materials he had brought inside earlier, including the pressboard that had been installed previously, but taken out to remove the original floor. They took the crate my new tub came in, which I did not give them permission to do. I complained the company about them taking my crate, but it was never returned.
    I noticed a couple of things after they left. My house has airport windows (triple pane, double hung), so they are special orders. One day, shortly before Christmas, they brought a window to the house. It was wrapped up in plastic. After I fired them, I found another contractor to complete the bathroom and he unwrapped the window and found multiple problems with it. The first being, it was a stock window. I know this because there was a large sticker on the window that said, "Stock." Goodfellas told me they had to delay the job two weeks because they had to special order a window and this was obviously a regular window you can buy right off the shelf at any home improvement store. It was a double pane window and single hung, so not triple pane or double hung. It was not made from safety glass. The window was to be placed in the tub/shower stall and by code, it is supposed to be made out of safety glass. This is in case someone falls in the shower, the window won't shatter and cut them up. Also, the window was not frosted. The window was also a nail in window, when a tapered window was required by the design of the house (this is what my new contractor said). It was also the wrong size, too small.
    Per contract they were supposed to remove the garbage from the demolition, but they left it sitting in my basement for a month and a half. After I fired them, I had to pay for the garbage being taken away, which was expensive because there was a lot of heavy tile and drywall.
    On 1/5/14, they sent another contractor by to look over the job. I had another contractor I trusted there with me. The guy was 30 minutes late, did not seem to know the building codes and our interaction did not instill any confidence that he would be better than Ron. I did not feel comfortable with him taking over the job and told them a couple days later I did not want to work with their company anymore. I tried to negotiate with them through a lawyer during 2014, but all they said they would do was to end the contract and for me not to post about it online. I would not agree to this. A few months later, another attorney called Ron on my behalf and he agreed via telephone to return $3,000 to me. I never heard from them again.
    - Laurel M.
  • A
    First of all, my Wife and I love our newly remodeled home. The process of finding a contractor is pretty tough because you it's hard to know who to trust. We selected HLS remodeling & design because when we interviewed the owner, Mike. He was extremely knowledgeable and upfront about our remodel. One thing we didn't want to worry about was hiring sub-contractors and we were very pleased that Mike had his own crew and didn't need to sub out any of the work. He even sent over his own Architect to draw up plans. He handled all of the permits and disposal.  He was always timely with responses and there was always someone working on our remodel everyday (sometimes even Saturday and Sunday, of course he checked with us first). Also, we made payments after work was completed. We've all heard horror stories of contractors taking your $$$ and never coming back but this wasn't the case with Mike.
    Our renovation was pretty extensive.
    1. We had to have a complete re-do of our electrical. We needed to replace both the main and the sub-panels, remove the old wiring, install all new wiring and bring the whole house up to code. We also wanted to bring upgrade from 100 to 200 amps. 
    2. We gutted the entire kitchen and reconfigured the layout, which included moving the gas line for the stovetop (Mike provided the computer generated layout for the new kitchen). We had new white shaker cabinets, granite countertops, tile flooring, backsplash and under-cabinet mounted lights installed. The kitchen was also repainted.
    3. Both the guest bathroom and master bathroom were gutted and new tub/shower pans, heat/fan/light vents, tile floors, tile on the walls, mirrors, vanities and fixtures were also installed.
    The actual work for the Electrical, Kitchen and Guest Bathroom were started around the end of October and were all completed before Christmas. After the Holidays, Mike and his crew completed the master bathroom in about 2 1/2 weeks. Permits and inspections were all performed and paperwork provided to us. Everything looks and works like new and we are so happy to have gone through the process thanks Mike and his entire crew at HLS remodeling & design. We will definitely have them back for our next remodeling project.
    - Yvette J.
  • A
    They were good.  They're very professional and very quick.  The biggest difference is other landscapers that I've been spoken give me dates and they weren't able to work right away.  They did a great job.  I've been happy with the fence and the work that they did.
    - Brad E.
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Landscaping Companies in San Bruno

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