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Drywall Repair reviews in San Bruno

Real People ~ Real Reviews ~ Real Results

  • After 2 of our friends hired Luxcess Home by SOD Builders for different remodeling projects we went ahead and called Luxcess Home by SOD Builders in order to check and see how, what and how much will it be to remodel our kitchen and 2 bathrooms. Adam was our project manager and he was the main person that we were in touch with. He took care of all the designs, construction and permits. The whole remodeling work was done more than promised in the original estimate and a little bit before the timeframe that was promised to us by Adam. The working crew and the office staff were very professional, pleasant, and reliable. We are 100% satisfied and happy with the completed remodeling work that they did and if know that if we will have any additional home remodeling projects in the future, we will absolutely have Adam and Luxcess Home by SOD Builders to do the work. We highly recommend all of them.
    - Mohammed S.
  • I found Pacific Construction & Design by seeing how they remodeled my neighbor kitchen and I was happy that they remodel my 2 bathrooms in the best way and the way I wanted it. The project manager Jack provided me a great design for my bathrooms and his knowledge of improving a small bathroom shower revealed his capabilities. Jack and his foreman knew the building codes, how to maximize spaces and how to deliver a project the way I wanted it. The foreman and the crew were all hardworking, skilled and appreciated my house and my needs. The tile installer was very skilled and they were able to meet all deadlines while making sure that the budget will be kept as promised. Jack made sure to keep in touch with me while informing me about anything that related to the work, sent the invoices and notices about payments, let me know what was coming up in terms of inspections, and usually made me feel confident that the company was paying attention. Overall everything was very good. I would hire Pacific Construction & Design again and will recommend them to others.
    - Curtis D C.
  • We hired Josef from Pacific construction and design to remodel our master bedroom and bathroom in addition to a small remodeling of a Jack and Jill bathroom. All people in the working crew were enjoyable people to work with. They were professional, skilled and came over to the house each day and on time. We am very precise about how things need to be accurate and neat OR in other words, it is hard to meet our expectations especially in the remodeling aspect. At the end of the work, our expectations were met. Our special requirements do cost and it’s hard to find someone that can actually do it right, but overall Josef was able to achieve it in a realistic price considering the value of actual work and materials. Our 2 bathrooms and the master bedroom are gorgeous and we enjoy showing them to our family and friends. We would not hesitate to use Josef or any of his workers in the future. Great work and thank you.
    - Ronald L P.
  • They took our $1,000 deposit and never worked on our deck. It took over 1 month for them to respond to us at all. We kept waiting and waiting for a response, but we never received anything from Adam (our project manager). Adam came to our house, he was a great sales person. He convinced us that a SOD Builder is a fantastic company. My wife had a great rapport with Adam during the initial interview/quote. She mentioned I would travel to his home country (Hungry) for work. He was excited and asked me questions where I went and how I liked it. He seemed very personal and trust worthy, and I was sold. I cut them a check for $1k on April 1,2016 for a deposit. It was cashed on April 15th, 2016. Adam promised they would start immediately and he would personally be in charge of the project and be able to start the week of April 11th. We were so exited getting a new deck and remolded kitchen. They signed us up for Buildetrend.com. This was a way for us to see the progress of our remodel. I thought we were in the right hands. We sent all the prints for the deck and permits to Adam. The prints for the kitchen and permit were in progress. We scheduled a time Monday April 11th, for the foeman to come get an assessment on the Demo of our deck., since Adam was the project manager, we thought Adam was going to be there too. But to our surprise, only Damien (subcontractor) and another 2 workers were there. Damien asked for the drawings that we gave to Adam. I was shocked, why didn’t Adam (Project Manager) give Damien (Sub Contractor) plans for our deck? Our architect gave the official prints to Adam? I don’t have a copy. I ran scrambling thru emails looking for some type of schematic. I finally found it after 20 mins of looking. our Architect came by 10 mins after. Our Architect was also expecting the Sub-Contractor to have the blue prints. This was totally unprofessional. There was no communication between Adam and the Sub-Contractor. After Damien left, we were told by SOD via Karla, that Adam would “oversee” the project from the office. He will never be on Site, only for emergencies. The interview was the last time I talked to Adam or receive and email from our “Project Manager”. This was not conveyed to us as the owners. I wish he would have mentioned it during the quoting process. We didn’t even get Damien’s email address. Back to the story. Now Damien has the plans, no work for the rest of the week. We try to contact Adam, to get pricing on the wood. No contact from Adam from Tuesday Apriil 12- Friday April 15. Monday April 18th rolls around, no work has been done on the Deck, no contact from Adam for pricing. We try to contact Adam or anyone from SOD, but nothing. No Contact from Adam from Monday April 18th – Friday April 22. Monday April 25 rolls around this is the 3rd week, NOTHING has been done to the Deck. NO contact at again from Adam or SOD. Monday April 25 – Tuesday April 26th. Tuesday night, April 26th I’m so frustrated, I email again, thru builder trend and finally Angie’s list. Pleading to get some answers from Adam. All I want is our deck to be started. On Wednesday morning of April 27, 2016, I finally get a response from SOD, but they say “I know that Karla and Adam are working on getting the pricing for you. They are just trying to collect all the information they need in order to give you an accurate price.” Why didn’t they call us at all for those 3 weeks? NO contact, ignoring our emails. Later in the day, Oren Dagan contacts us via Buildertrend.com. He says he wants to start the project next week, but he wanted to know: • Do you want us to start working on the kitchen at the same time. • Do you have the permit ready for the kitchen?Is your architect going to do that? • Do you have the engineering (if needed) drawing for the wall removal? • Are you ok with us starting the deck already, before the kitchen or do you want it all in once? • Can you provide me with few days that i can send the carpenter over? • Have you chosen your appliances, fixtures, hardware and etc for the kitchen? do you need any help or list of items needed? ***!! We talked to Adam about this way in the beginning during the quote. He took lots of notes. He even itemized all these items on the agreement that we signed. It’s like we are starting all over again! All they wanted was their deposit from us. We were totally frustrated. I wouldn't be so pi$$ed off, but they just refunded our $1k. But I haven't seen a check in 5 months, even though they DID NO WORK!! I can't believe them. If you go with SOD Builder, DO NOT TRUST ADAM! They don't tell you they WILL NOT BE THE PROJECT MANAGER ONSITE... they don't tell you ADAM WILL ONLY BE THERE FOR EMERGENCIES. My wife and I are so mad and Frustrated. We had to find a new contractor and had to extend our permits. ARE YOU KIDDING ME?? 1. I would attach pictures, but THEY DIDN'T DO ANY WORK! THEY JUST TOOK OUR MONEY!! 2. I would rate their Quality, BUT THEY DIDN'T DO ANY WORK! THEY JUST TOOK OUR MONEY!!
    - patrick p.
  • My experience with this company was not good. This happened a couple years ago, but I'm finally ready to write about my experience. I am speaking about the Bay Area branch of the company, which was run by the owner's son, Ron.
    I met with Ron in mid-November 2013. I told him what I needed to have completed and he wrote up a contract. I needed the bathroom to be completely remodeled, a couple walls to be fixed and to make the back porch more stable by adding concrete supports. During the initial meeting, I told Ron my electrician would handle all of the electrical work and he would not be starting until November 29th. Ron said this would be fine. I paid $1,000 deposit, The job was to start around November 19th and would finish on December 20th.
    They started work a few days later. The first day I dropped off the first installment of the payments $5,000. They took down the drywall on the dining room wall, but did not remove the old plaster that was behind the drywall. They demoed the bathroom.
    The next day, Ron tried to say he needed to do the electrical work in the bathroom and I told him no and if he did anything I would not pay for it and my electrician would take it out when he came to do his work. Fortunately, Ron realized some other electrical work with the panel would have to be done first, so he said they couldn't do the electrical work. When I got to the house that night, they had worked on the back porch. What I didn't realize at the time was the porch was now were completely unattached to the ground, just resting on top of the concrete. According to my other contractors, this is highly dangerous and destablized my porch. There is a chunk that broke off one of the pillars too. Two other contractors have looked at it and the porch posts would have to be entirely replaced. They have told me if someone runs into one of the posts or there is an earthquake, the porch is at risk of collapse. Thankfully the Napa earthquake in August 2014 was not severe in my area.
    Over the next week or so, the only person I saw at the job site was a subcontractor named Phillipe. He was supposed to make the wall in the dining room flat and put up new drywall and then smooth out a wall in one of the bedrooms. The problem with the original dining room wall was the wall had been remodeled a few times and was very uneven, also the original drywall overlapped the crown molding. The job on the smoothing of the wall in the bedroom went ok, except some of the new plaster was overlapping on the baseboard, so it looks odd. He used my compost bucket as a paint bucket. When the wall in the dining room was demoed I realized four planks of original fir wood from the dining room paneling were hidden behind the dry wall. The wood is very expensive about $20-$25 per foot and this was about 24 feet of wood. Ron and I wrote up an addendum to the contract that added a couple things, including removing those four planks. The plan was to use the planks to replace some of the removed woodwork in the house.
    One day, they put the drywall up in the dining room. It looked terrible to me. They had not removed the four planks of wood and had damaged the wood by drilling multiple holes into them putting up the drywall. Also, the drywall was overlapping the crown molding and the wall was still uneven, which was why I was having the wall worked on in the first place. I was putting up paneling to match the original woodwork in the house, so it would not work if the wall was not flat. I was very unhappy and called Ron. He put the blame on the subcontractor, but had not been by to inspect the work. Later, I had to hire another contractor to properly deal with the wall and when he removed the drywall, he found that they had left the original plaster and not demolished it as per contract. This was the reason the new drywall was overlapping the crown molding. The new contractor was able to fix the wall and make it so there is no overlap and the wall is flat.
    The main issue with the bathroom was that nothing was being accomplished. After they demoed the bathroom the first few of days, they didn't do anything else for over a month. I told them I wanted to reuse the tub later and to put it in the basement. They set it on its face and scratched it severely. It would require reglazing to fix it. The toilet got some damage because they put it next to the garbage pile and threw garbage around it. I asked them to move the toilet, but finally did it myself after 2 weeks of waiting.
    There was rarely anyone working at the house. I spent most evenings over there, weekends and every other Friday when I had it off work, so I saw the house often and knew when people had been working there. My electrician finished up his work on Dec. 4, so they should have been able to do the first inspection on the bathroom at that time. We extended the contract at one point by a couple weeks because there was a window that needed to be special ordered for the bathroom. This put the job being scheduled to finish around January 3rd.
    One of the things added to the addendum was that the bathroom floor needed to be replaced because after they demoed the bathroom, some of the original flooring was in bad shape. I arrived one day to find press board installed over the original floor. I was upset and called Ron because I had told the subcontractor myself that the floor would have to be removed. Some of the original wood flooring was salvageable and Ron agreed to have the subcontractor try to save some of the original fir flooring in the bathroom. The subcontractor said Ron never told him this, but Ron said he did. I arrived on New Years Eve to watch the progress at the house. Ron was stated he would be coming to the house that afternoon. He never arrived. After I left, the subcontractor and two assistants came in and ripped out the floor in the bathroom. They destroyed the original wood floor planks. They also were not careful when they were cutting the floor out because one floor joist had a 1 1/2 inch cut into it and nearly all the other joists had at least 1/4-1/2 inch cuts. They called for an inspection, but were not prepared for any sort of inspection, so the inspector left after asking a few questions. I later found out they had done the permit drawing wrong and flipped the toilet and sink, so my new contractor had to get the permit corrected.
    At this point, I was done. Hardly anything was done correctly or was remotely near being finished in my opinion. The bathroom was still completely gutted at this point and now had a floor open into the basement. I didn't see how they were going to finish it anywhere near the timeline we agreed to. I get that things don't always go as planned, but, as I saw it, it was because they weren't coming to do any work.
    I was pretty upset and I told the workers to leave. I called Ron and told him I was firing them for breaching the contract. I told him I was very unhappy with their work. He told me they would sue me and put a lien against my house and get the house foreclosed on. He told me I owed them the entire amount of the contract ($12,000 remaining) because I was breaching it by stopping work. I told him I needed to mitigate my damages at this point because they were doing a poor job from my perspective. The subcontractor left, but removed all of the construction materials he had brought inside earlier, including the pressboard that had been installed previously, but taken out to remove the original floor. They took the crate my new tub came in, which I did not give them permission to do. I complained the company about them taking my crate, but it was never returned.
    I noticed a couple of things after they left. My house has airport windows (triple pane, double hung), so they are special orders. One day, shortly before Christmas, they brought a window to the house. It was wrapped up in plastic. After I fired them, I found another contractor to complete the bathroom and he unwrapped the window and found multiple problems with it. The first being, it was a stock window. I know this because there was a large sticker on the window that said, "Stock." Goodfellas told me they had to delay the job two weeks because they had to special order a window and this was obviously a regular window you can buy right off the shelf at any home improvement store. It was a double pane window and single hung, so not triple pane or double hung. It was not made from safety glass. The window was to be placed in the tub/shower stall and by code, it is supposed to be made out of safety glass. This is in case someone falls in the shower, the window won't shatter and cut them up. Also, the window was not frosted. The window was also a nail in window, when a tapered window was required by the design of the house (this is what my new contractor said). It was also the wrong size, too small.
    Per contract they were supposed to remove the garbage from the demolition, but they left it sitting in my basement for a month and a half. After I fired them, I had to pay for the garbage being taken away, which was expensive because there was a lot of heavy tile and drywall.
    On 1/5/14, they sent another contractor by to look over the job. I had another contractor I trusted there with me. The guy was 30 minutes late, did not seem to know the building codes and our interaction did not instill any confidence that he would be better than Ron. I did not feel comfortable with him taking over the job and told them a couple days later I did not want to work with their company anymore. I tried to negotiate with them through a lawyer during 2014, but all they said they would do was to end the contract and for me not to post about it online. I would not agree to this. A few months later, another attorney called Ron on my behalf and he agreed via telephone to return $3,000 to me. I never heard from them again.
    - Laurel M.
  • They did very well. They did a fine job. They showed up on time. They did what they said they would do and they did it for the same amount that they said they would do it. I was happy with their performance. We were very satisfied.
    - Bill B.
  • First of all, my Wife and I love our newly remodeled home. The process of finding a contractor is pretty tough because you it's hard to know who to trust. We selected HLS remodeling & design because when we interviewed the owner, Mike. He was extremely knowledgeable and upfront about our remodel. One thing we didn't want to worry about was hiring sub-contractors and we were very pleased that Mike had his own crew and didn't need to sub out any of the work. He even sent over his own Architect to draw up plans. He handled all of the permits and disposal.  He was always timely with responses and there was always someone working on our remodel everyday (sometimes even Saturday and Sunday, of course he checked with us first). Also, we made payments after work was completed. We've all heard horror stories of contractors taking your $$$ and never coming back but this wasn't the case with Mike.
    Our renovation was pretty extensive.
    1. We had to have a complete re-do of our electrical. We needed to replace both the main and the sub-panels, remove the old wiring, install all new wiring and bring the whole house up to code. We also wanted to bring upgrade from 100 to 200 amps. 
    2. We gutted the entire kitchen and reconfigured the layout, which included moving the gas line for the stovetop (Mike provided the computer generated layout for the new kitchen). We had new white shaker cabinets, granite countertops, tile flooring, backsplash and under-cabinet mounted lights installed. The kitchen was also repainted.
    3. Both the guest bathroom and master bathroom were gutted and new tub/shower pans, heat/fan/light vents, tile floors, tile on the walls, mirrors, vanities and fixtures were also installed.
    The actual work for the Electrical, Kitchen and Guest Bathroom were started around the end of October and were all completed before Christmas. After the Holidays, Mike and his crew completed the master bathroom in about 2 1/2 weeks. Permits and inspections were all performed and paperwork provided to us. Everything looks and works like new and we are so happy to have gone through the process thanks Mike and his entire crew at HLS remodeling & design. We will definitely have them back for our next remodeling project.
    - Yvette J.
  • He came out and looked at my walls that needed to be patched. He seemed really nice and professional. I'm in a wheel chair, however, and it has been very hard for me to take nails and screws out of my walls but he requested that I do this or advised he would have to charge me $35.00 per 1/2hr to take them out and also to move furniture away from the walls or other little jobs. We've also had some communication issues. I have emailed him and attempted to reach him several times and he wants to discuss specifics when he gets to my home which is not how I prefer.
    - Paula P.
  • Milan performed an excellent job! I drew up an initial cartoon/plan detailing what I wanted to do and where I wanted it. Milan took that plan and provided me feedback on the best way and steps to get all I wanted done.
    We started with demolition of the previous garage setup that the previous owners put together (e.g., DIY - makeshift lumber storage and patchwork plywood paneling - ugly and a perfect home for hordes of spiders).
    We then started with the electrical work. This part of the work was part upgrade and part fixing what the previous owners did to the house. For the upgrade portion, we increased the amperage of the main circuit breaker of the house from 100A to 200A. This was driven by my personal desire to add the capability to support an electric car charger, solar panels, and a hot tub (still lobbying the wife about this one) in the future. As part of the electrical work, we moved the existing electrical sub-panel in the kitchen to the garage. The kitchen sub-panel was in the perfect spot - right behind the range/oven. If I had to change out a fuse (note that I said, "fuse"), that would require me to literally grab the entire full size range/oven and pull it out from its spot pinned between the granite counters. Definitely, not fun and not legal. Concurrent with installation of the new sub-panel, we strung the necessary wiring through the studs to strategically placed electrical outlets placed throughout the garage. Goodbye extension cords!
    After the electrical work was done, we then started looking at insulation and drywalling. Like with all projects, there are always hiccups. Looking at the garage walls during a rainy day, Milan noticed that certain parts of the walls were moist. He informed me that insulating the walls under that condition would only breed mold in the future. Okay, no wall insulation. But insulation for the new attic area in the garage was still doable - great, since that's where most of the heat comes in that turns the garage into a sauna on a sunny day. Looking at the walls some more, Milan also noticed that the walls weren't structurally strong enough to hold up all of the additional weight and unsafe during an earthquake. He suggested adding shear walls (plywood panels) and bolts throughout the entire garage. I debated about this since it added extra cost that wan't part of the initial estimate. From my perspective, I thought this was a good idea since it would then allow me to attach light-weight shelves/storage to anywhere on the walls without needing to be constrained by where the studs were. 
    Next, we then looked at the plumbing going to the hot water heater. The previous plumbing installation placed most of that plumbing on the studs themselves, preventing us from drywalling flush across the wall. Milan suggested that we moved the plumbing into the walls (where they should have been). This is where I have my only critique where I think Milan should have seen that in our initial walk-through and had that as part of the initial estimate for drywalling. I don't mind paying for the extra work, but it was something that should already have been identified and considered. 
    Overall, the drywalling looks great. The insulation works beautifully. And most importantly the garage looks clean and bright, and also provides ample room for me to install storage anywhere. Very very happy. It was great to work with Milan. He has my recommendation, and I would call him again.

    - Larry C.
  • Synergy Co were good. Their price was better than the other companies that we were looking for and they were able to do the job. All I wanted was them to remove the roof and they did it in an efficient and fast way. They did it all in one or two days so it was pretty quick. We did it on a Monday and we were back in the house on Tuesday night. We would recommend them. Their price was right. My husband dealt with them and he didn't complain about them. I was very happy with them.
    - lori w.
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Drywall Contractors in San Bruno

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