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Find Top-Rated San Bernardino Carpet Cleaners

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Carpet Cleaning reviews in San Bernardino

  • A
    Watkins Carpet Cleaning
    I've been using them for more than 5 years, They are very polite and this company is the best than other. They are very respectful and trustworthy. They always come on time and very reliable. It cost $134 for for the 3 bedrooms and for the treatment.
    - Samir A.
  • A
    Cervantes Carpet Cleaning
    It went well. Easy to communicate with. Very responsive and on time! Service was great attention to detail and went well above my expectations. I would definitely call Cervantes carpet cleaning again for all my needs in the future. The pricing was awesome it was only $30 a room and well worth every penny ! If you want great service at a great price I highly recommend this company.
    - ART F.
  • F
    Hit the Spot Carpet Cleaning
    Hired through Amazon services, they did not want to acknowledge the policy stated one room was substituted for stairs, that was an extra $35 and that one room needed extra conditioner for $50 when I had gone and purchased 5 rooms through Amazon. I purchased the service for 5 rooms, 1 hallway and stairs.....but was only having 3 rooms done. I asked if they could just do what I had signed up for because if I upgraded or paid them extra Amazon would void their warranty. That I knew a certain area was dirtier than others, but just wanted it refreshed and wasn't looking for it to be new looking. They kept asking if I was going to pay the extra and I had to say no....just what I paid they said they were cancelling and left. I said all my furniture had been house was in shambles and I had been working for days to get everything off the floors by MYSELF.....they asked you won't be paying the additional? I said no...please just do what I had purchased....they said they'll just cancel and walked out. I'm a very rational, NICE person and hired them based on the few reviews they had, but NEVER have dealt with someone so rude, dishonest and downright disgusting taking advantage of me and my situation.....I truly hope you read this review before considering them. I have never written a review before because I usually just let things be...but I had to hire someone LAST minute that very day because of my house be rearranged and they charged me the same amount without additional costs!
    - aubrey b.
  • A
    Carpet Masters
    First time using Carpet Masters. Had 3 rooms cleaned. Very impressed with the quality of work and the best deal. I thought carpet should have been replaced, but after the superb job they did, I have no need for the expense. Would recommend to anyone looking for professional carpet service. Fantastic job guys!
    - Steven S.
  • A
    Tully Carpet Cleaning
    Our carpets and tile were sparkling clean when Darin left!  He is professional, personable and trustworthy, and does an excellent job!  It's been two months now and our light beige carpeting still looks great.  No stains have returned.  He works magic with stains.  We highly recommend Tully Carpet Cleaning.  We will definitely call him when it's time for our next cleaning.
    - Patti H.
  • C
    Watkins Carpet Cleaning

    First of all, I just looked at all the critical reviews of this carpet cleaner and he just defends or denies all of the criticism. He would be better served to listen to the complaints and try to correct them. That said, I am very disappointed in Angie's List as I was looking for a good carpet cleaner in my area. I have lived in my house 40 years and  have had many carpet cleaners. Some that I used many times and some only once. I am well versed in carpet cleaners. Scott Watkins came on time with 2 other helpers. When setting the appointment I told him I had a lot of carpet so allow enough time. I will get right to the point.

    1. He was very focused on what he was charging me and what he was "throwing in for free". I took issue with that, just tell me how much it cost and what does your service include? Your not giving it to me "Free" if it's part of your service.

    2. He haphazardly went through the house and counted, $25 for this room, $25 for that room didn't matter the size. Didn't charge by  square feet. I'm not sure what constituted his charges.

    3. He was so unorganized. He was so scattered. He missed so many spots. I have regular pile acrylic carpeting, he said he rarely cleans this type of carpeting!!!!!!!!!!!

    He told me one of his workers is new and isn't doing a good job when I pointed out spots that were supposedly already cleaned.

    He was going to leave the carpet with foot steps and shadows and marks in the pile. I asked if he was going to rake it. He said "do you want it raked"? I said "are you happy leaving the job looking like this"? He said some people don't want it raked! I said my husband will come home knowing I had carpet cleaning and this is what he'll see. (looked like an army marched through the house), the carpet does show every footprint. When we have carpet cleaning they always rake the carpet from one end of the house to another. It looks pristine when they leave. And so he raked it, not pristine but an attempt.

    4. The funniest one was when he was in the living room and said "doesn't this look nice"! We rarely go in the living room, there were no spots to begin with. We go in the living room maybe 5 times a year!!!!! I had to laugh at that one!

    5. He told me my carpet was soapy! That was a new one! First it's been about 2 years since I last cleaned the carpet. I usually have truck mounted steam cleaning. The carpet dries fast and is not soapy!!! He does this thing of licking his finger and brushing it on the carpet to determine the soap level!!!!!! His equipment is not a sophisticated truck mounted cleaner, it is a machine that I think you can rent or maybe a little bigger than a machine you can rent. When I call for carpet cleaning I want POWER! This was not a powerful machine.

    6. Lastly, I have to give him "A" for effort. His price would have been reasonable had he been organized and professional.He did go over things that I pointed out. He did go over the kitchen and family room again after I told him that was unacceptable. He was polite and not nasty when I critisized his work. When he concentrated on getting certain stains out it appeared he did get them out. But for me it was exhausting!!!! I couldn't go over the whole house saying "what about that, what about this?". After awhile I just wanted it done and out of here.

    I can imagine if you just have a room or two Watkins Carpet Cleaning could work for you, but definitely not a whole house!!!!!!

    I don't know how much to trust Angie's list after this one! He has the most reviews and all kinds of A ratings but I just don't know how, this is very misleading. Now I really don't know how to judge a good service. I hope this one review helps others!

    - Diane F.
  • A
    Watkins Carpet Cleaning
    The owner of the company along with his son and a trainee arrived on time. They  worked very diligently getting stains out and cleaning an old carpet. Three specially made carpet fans were placed in different areas for rapid drying.  
    The carpet looked better than it ever has after a professional cleaning. Most of the stains did not come back.
    He was very friendly and went above and beyond until the stains dissappered. I would recommend the company to everyone and use them again and again.
    - Tim G.
  • A
    Shamrock Cleaning and Restoration
    They are fabulous; they are the best. I've used them for 10 years. I would refer their personal service and the professionalism of their staff. I would absolutely use them again and I have recommended them to several people.
    - Bob B.
  • A
    Fresh Start Carpet and Window Cleaning
    Awesome... Jay & Jim are professional, efficient and exact.  Excellent quality work and good people. This is the first time I used there services and I plan to not only use them again for windows but schedule house and ceramic tile cleaning services through his many services. Excellent member provider Angie !

    - Larry W.
  • A
    Watkins Carpet Cleaning
    As a non-profit, we have a lot of traffic in the office and we definitely needed a conservative price.   This provider met us, listened to our needs, and offered a conservative estimate, $100-200 below other providers.
    The Watkins crew was caring, professional and they lived up to every promise.   The work was timely, efficient and effective.
    I purposely waited this long to offer a review so I could determine if  stains and darkened traffic patterns would immediately reappear as has happened with other cleaning services.   I'm very happy to report that  we've already had @200 people throughout the office and the carpets and chairs still look and feel great.  
    Thank you, Watkins Carpet Cleaning!!!
    P.S.  I have no relationship or prior acquaintance with anyone involved in Watkins, so my review is based solely upon their performance.   Nor do I hold an adverse position against any other carpet cleaning service.  I am simply offering an honest opinion of the service received.   See for yourself.
    - DEBORAH A.
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Carpet Cleaners in San Bernardino

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