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Hardware Store reviews in San Anselmo

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  • WAS TOLD THAT THE SALES ASSOCIATE, PHILIPE WAS BUSY WITH A CUSTOMER. CRAIG THE OWNER CALLED BACK, DOUBLED THE PRICE, & WHEN I QUESTIONED THAT HE TOLD ME THAT THE $26 PRICE WAS BEFORE HE KNEW THE NUMBER. THE CORRECT TOILET SEAT WAS ALMOST DOUBLE THE PRICE. I WAS TOLD BY THE OTHER ASSOCIATE THAT THERE WAS ONLY 2 TYPES, ONE ELONGATED & THE OTHER ROUND SO I ASKED HIM WHAT THE DIMENSIONS WERE OF THE 1st TOILET SEAT THAT I HAD BEEN GIVEN. AT THAT POINT, HE REFUSED TO WORK WITH ME AND TOLD ME TO GO SOMEWHERE ELSE & THAT HE WAS NOT COMFORTABLE WORKING WITH ME. I WAS SHOCKED & KIND OF ACCUSED HIM OF ONLY WANTING TO WORK WITH EXPENSIVE FIXTURES AND NOT WANTING TO DEAL WITH SOMETHING MINOR. I WOUND UP CALLING ANOTHER CO, I HAD ALREADY LOOKED UP THE TOILET SEAT, & SHE TOLD ME THAT THE NUMBER WAS THE NUMBER FOR THE TOILET BOWL. SHE ALSO TOLD ME THAT THERE WERE NUMEROUS TYPES OF TOILET SEATS THAT FIT THAT BOWL AT VARYING PRICE RANGES. I ENDED UP PAYING $26.25 FOR THE TOILET SEAT FROM THE OTHER CO.
    - LELA L.
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Hardware Stores in San Anselmo

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