Water Heaters Only, Inc

A 76 Reviews

Founded 1968 • Angie's List since May 2007

Angie's List certified badge

Licensing

Licensed
  • Trade License Number
  • 374573
  • Trade License Locale
  • California
  • Trade License Authority
  • Plumbing
  • Trade License Expiration
  • 5/31/2021
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

5800 Auburn Blvd., Suite 14

Sacramento, CA 95841

Description

Honest Reliable Water Heater Service Since 1968. Licensed. bonded and insured! Specializing in water heater repairs and replacements for over 47 years, including tankless, residential and commercial water heaters....

Verified Reviews

76 Total Reviews
Reviews by Rating
A Rated
62
B Rated
9
C Rated
2
D Rated
2
F Rated
1
Read reviews by category
water heater repair and installation (75)plumber (19)hvac repair (2)
Showing 1-10 of 76 reviews
A

RATED

02/05/2020

We are very pleased with the quality of the water heater and installation. Would hire them again!

DESCRIPTION OF WORK
Replaced water heater

CATEGORY water heater repair

COST $1,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/11/2019

SERVICE PROVIDER RESPONSE

Thank You very much for your support, always call us if you have any concerns. Paul G 1-800-835-5946
A

RATED

01/17/2019

All went well. The installer, John A. called ahead of time to announce his arrival time. Upon arrival, he thoroughly explained the installation process and provided a quote. John set about removing the old water heater and prepared the space for bracing per code. Once the new water heater was installed, new parts as required were installed. When the installation was completed, John reviewed the co...

DESCRIPTION OF WORK
New BW 40 tank, basic install

CATEGORY water heater repair

COST $1,450

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/12/2019

SERVICE PROVIDER RESPONSE

We're honored that you would recommend our company to others and would gladly use us again. Thank you so much for your awesome feedback as well as your confidence in Water Heaters Only, Inc.
B

RATED

10/23/2018

Installation was fine. Post-installation service call did not go well. I called to ask for basic information on the permitting process, since I know absolutely nothing about it, and the person on the other end of the phone was defensive for absolutely no reason. I just asked a simple question, I don't understand the hostility. I was polite and simply trying to understand what I need to do. Even if...

DESCRIPTION OF WORK
Installed water heater

CATEGORY water heater repair

COST $1,485

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/20/2017

SERVICE PROVIDER RESPONSE

Oh no, we're so sorry that you had that experience. We would love to speak with you about this as it's our desire to find out who you spoke with. Water Heaters Only, Inc. has been in business for over 50 years and providing the best possible customer service, before, during and after your work has always been our policy. We assure you that your experience was not typical of our company representat...
A

RATED

03/02/2018

Our 18-yr-old electric hot water heater suddenly developed a leak on Feb. 28, 2018. When we contacted the company that had sold us our unit, we were told that the earliest they would have any electric heater in stock was in APRIL! This led us to Angie's List and highly rated Water Heaters Only. Not only did they have a replacement of our choice but scheduled the installation the next day, March 1s...

DESCRIPTION OF WORK
Replace leaking hot water heater

CATEGORY water heater repair

COST $1,585

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/02/2018

SERVICE PROVIDER RESPONSE

Thank you for choosing Water Heaters Only, Inc. after first shopping around. We appreciate your business and feedback.
A

RATED

09/25/2017

This was done on 6/17/14 and had no problems since then.

DESCRIPTION OF WORK
Found water in the pan and fixed leak and relit pilot.

CATEGORY water heater repair

COST $200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/25/2017

SERVICE PROVIDER RESPONSE

We appreciate your feedback, thank you.
D

RATED

08/31/2017

Was quoted $300-400 total. Said it would be $159 for a tech to come out, then labor additional that would have totaled $300-400. I was able to find another company to do the same exact labor/installation for $89.

DESCRIPTION OF WORK
Called over the phone asking for an estimate for labor/installation of the thermocoupler/manifold door assembly unit. I purchased the part myself and wasn't comfortable installing it myself.

CATEGORY water heater repair

WORK COMPLETED ON 08/31/2017

SERVICE PROVIDER RESPONSE

I'm not sure if you have the right company as I cannon find you in our system. Even so, we're fully licensed, bonded and insured and have been in this business for 50 years. We're proud of our dedication to the best possible service and quality products which means that you will actually get an installation that is completely up to code. Sometimes cheapest is not always the best, especially when s...
A

RATED

07/13/2017

Requested service by phone and was told approximate arrival time. Installer arrived when predicted. Clear explanation of services and price. Work took slightly longer than predicted, but was done well, and hot water available after workman's departure.

DESCRIPTION OF WORK
Water heater replacement

CATEGORY water heater repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/13/2017

SERVICE PROVIDER RESPONSE

Your kind feedback is very much appreciated. Thank you for taking the time and thank you for choosing Water Heaters Only, Inc for your water heater service needs.
A

RATED

07/08/2017

I contacted WHO and they set up an appointment for an estimate. They arrived punctually and gave me a good price. We agreed to have the installation take place THAT day. Technician John worked quite a few hours to replace supply and service plumbing for the HWH. HE was VERY thorough and did an excellent job, and brought the installation up to code.

DESCRIPTION OF WORK
I had a 50 gallon Rheem water heater, connected to a hot water loop in my home that was over 30 years old and needed replaced.

CATEGORY plumbing, water heater repair

COST $1,752

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/08/2017

Images

Photo for Water Heaters Only, Inc - 5800 Auburn Blvd., Suite 14, Sacramento, CA - 35483652

SERVICE PROVIDER RESPONSE

We appreciate your feedback and business. Thank you for choosing Water Heaters Only, Inc.
A

RATED

06/27/2017

From the initial call to the final signature everything was handled efficiently and professionally. and was completed in less than a day. Ron B, our technician, was very thorough, calling to confirm what we needed, letting us know he was on his way, explaining what he would be doing and reviewing what he did. He left the area neat and clean. Now if this unit lasts another 17 years or longer we wil...

DESCRIPTION OF WORK
Service/replacement of a 17 year old water heater

CATEGORY water heater repair

COST $1,450

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/27/2017

SERVICE PROVIDER RESPONSE

Wouldn't it be nice if everything lasted as long as it used to? These days with annual maintenance you should average 7-10 years, though. Thank you for the opportunity to service your water heater needs.
A

RATED

06/18/2017

The technician was professional and courteous. He removed the old 30 gallon natural gas water heater and replaced it with a new 40 gallon natural gas water heater. He completed the job quickly and neatly, and removed the old water heater and all trash. An excellent job.

DESCRIPTION OF WORK
Replacement of old water heater.

CATEGORY water heater repair

COST $1,465

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/15/2017

SERVICE PROVIDER RESPONSE

Thank you for your feedback. It's always nice to know that our customers recognize our dedication to quality service. Thank you for choosing Water Heaters Only, Inc.

Services Offered

Water Heater Repair, Replacement & Installation, Tankless water heaters.

Services Not Offered

Plumbing other than water heating.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Emergency Service
Yes
Warranties
Yes