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Pinnacle Pest Control Inc

Founded 1998 • Angie's List since May 2006

C Rated | 23 Reviews

Description

Welcome to Pinnacle Pest Control, Inc. Pinnacle Pest Control is located in Sacramento, California and services homes and businesses located in the greater Sacramento Region. In business since 1998, Pinnacle's principals have over 30 years experience providing the full range of pest control, termite control and repair services. Our Mission Statement: Pinnacle Pest Control, Inc. will continually strive for a commitment to excellence through a high regard for customer service and the growth and development of our employees. Both of which will be achieved through responsible management at all levels, continuing education, community involvement and the use of the latest technology available in the pest control industry. Our Commitment: Our customers will see our commitment to service as soon as our technicians arrive at their front door. All Pinnacle's technicians work in full uniform and drive clearly-labeled professional trucks with our logo. Our technician's are licensed, bonded, insured and qualified to eliminate all types of pests from your home or business. You can trust our service professional to treat your home with the same level of dedication and professionalism as they would their own....

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Verified Reviews

A few reviews for this pro…

F

RATED

05/20/2020

I've used Pinnacle for several years. I did not have any problems until they changed who serviced Vacaville from Sacramento to Concord. I used to have a Tech named Andre, who is a companies dream employee. He seemed like he genuinely cared about the customers and would go above and beyond to satisfy me as a customer. The only problem I had at that time was with billing. They would call me or send ...

DESCRIPTION OF WORK
consistent pest control service

CATEGORY pest control, garage builders

A

RATED

08/13/2019

I have used Pinnacle Pest Control for 3 years and don't ever plan on changing. My technician is always calls the day prior to service, is always prompt and on time and is very informative if I have a new "pest" on my property. When I have had to call to change my CC# or deal with the front office staff, they have always been courteous and professional. I highly recommend this company all of the ti...

DESCRIPTION OF WORK
General Pest Control service - bi-monthly

CATEGORY pest control

F

RATED

11/11/2017

Then a dude named Kevin comes out on the specified dates to spray for fleas. I ask where is Jason, and he says, "Jason is busy, so I'm helping him out." Ok, who cares. Just spray. After 2 visits, Kevin says that he thinks the fleas are gone and that Jason would be coming out from now on to do the general pest control. I say, wait what, I should be getting flea control every 2 weeks like I signed u...

DESCRIPTION OF WORK
I called Pinnacle to come out because I had fleas in my backyard. On Oct 13, Jason is the salesperson that came to my house. I specifically told him that my dog had gotten bit multiple times and the vet bills are expensive so I would like to get rid of the fleas and get proactive so it doesn't happen anymore. He said they would come out every two weeks to address the fleas because their spray addresses adult fleas, not the larvae, so they need to do a few rounds a treatments. Great. Jason says that I can sign up for a years worth of service, billed every three months. Weird billing cycle but whatever. Jason also says that included in my service is general pest control (cobwebs, etc). I specifically tell him I don't care about that, what I'm most interested in is the biweekly flea control. Jason walks me through the contract quickly, circling the months that I will be billed.

CATEGORY pest control

F

RATED

05/11/2017

Was scheduled for a 2-hr appointment with Jason, after the two hours expired, called to find out if something was wrong. There was not a record of my appointment on Jason's schedule, and soon found out that my appointment had been cancelled because 'slugs aren't guaranteed' and Jason was supposed to contact me, but didn't. I rearranged my schedule to accommodate the visit, and I was left hanging. ...

DESCRIPTION OF WORK
Pest inspection for slugs indoors

CATEGORY pest control

A

RATED

10/31/2016

So far we've had 2 services. On schedule, timely arrival, professional and courteous. We have been very pleased with their work and results!

DESCRIPTION OF WORK
Outside general bug spraying (spiders, ants, aphids, etc). I took a year contract. Service is performed every 3 months.

CATEGORY pest control

Services Offered

Pest control service: ants, spiders, earwigs, black widows, spiders, roaches, and wasp. Rodent control: rats and mice.Termite inspections and control, bed bug control, dry rot & termite repair. New Green Termite Control "Orange oil" Termite service

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes