Fiji Angel Care

• Angie's List since August 2011

D Rated | 5 Reviews

Description

Family owned & operated....

Verified Reviews

A few reviews for this pro…

D

RATED

02/08/2018

Badly. Read above statement. $19. per hour. Not a good deal if no one shows up.

DESCRIPTION OF WORK
I interviewed them at mom's apartment. They seemed nice and caring. I hired for 24 day period. Someone showed up the first day with a trainee. The second day no one showed up and my 96 year old mom was alone in her bed. Didn't get down downstairs for lunch. They didn't provide care for one week let alone the 24 days they were hired to cover.

CATEGORY home elder care

A

RATED

03/27/2015

The care workers are wonderfully kind and competent and willing to do anything you ask them to do Tthe office seems to have corrected the previous problems with getting back to people and keeping appointments. We had wonderful service from them and I would not hesitate to use them again if the need arises. They are very flexible and have no minimum duration, though they do have a minimum number of...

DESCRIPTION OF WORK
We needed in-home care when my husband came home from the hospital. He had been in a nursing home and Fiji Angels came there to interview us. We thought we would need their services right then but he had to go back to the hospital and then they came out two weeks later. Every appointment we had with office staff and with workers was on-time and professional.

CATEGORY home elder care

D

RATED

08/12/2013

As stated above, the inconsistancy of the manager, Uraia Taukei, was too much of a turn off. It was as if he was feeling me out to see how much I was willing to pay, and I considered that an indication of a very unprofessional organization. Regarding the care provided, my wife's doctor highly recommended the service.

DESCRIPTION OF WORK
During the initial interview the manager changed the cost estimate (hourly) twice in less than 10 minutes. This was so much of a turn off that I simply left the office.

CATEGORY home elder care

C

RATED

12/31/2012

The owner of this agency is very nice, but is not well organized and the communication with him and his staff is less than adequate.   The majority of calls to their office go to an answering machine and calls are often not returned promptly.  They do have good rates, lower than most agencies in town, however the care they provide is inconsistent.   We were told during our initial assessment meeti...

DESCRIPTION OF WORK
We hired this agency to provide in-home care services for my mother, who is homebound.  We started out with several days a week and cut back to

CATEGORY home elder care

F

RATED

08/16/2011

No show / no call / no response to my calls / unbelievable cover up story. Mr. Director and the assigned caregiver were to come to our home on Sunday, May 22, at noon to meet my mother, assess her needs, and to discuss special instructions.  The assigned caregiver was to come to our home on Monday, May 23 at 7 a.m. Friday, May 20, I left a message on the office phone advising that my jury start ti...

DESCRIPTION OF WORK
No services were performed because Fiji Angel Care was a no show / no call.  On May 3, at the Fiji Angel Care office, I met with Ms. Owner and Mr. Director of Operation to arrange for a caregiver for my mother during my May 23 jury service.  We agreed on duties to be performed and an hourly rate for those duties.  Mr. Director and the assigned caregiver were to come to our home at noon May 22 to meet my mother, assess her needs, and discuss special instructions.  The caregiver was to come at 7 a.m. on May 23.  The services to be performed were to assist my mother during the day with basic functions, such as meals and personal grooming and hygiene.  No housekeeping functions were required.  

CATEGORY home elder care

Services Offered

Home care including laundry, errands, exercises, massage, meal preparation & personal grooming.

Services Not Offered

Ask for details

General Information
Payment Options
American Express, Discover, MasterCard, Visa
Emergency Service
Yes
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