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Door Installation reviews in Royal Oaks

  • A
    Heartwood Residential
    The quality of Nick Yegge's work is terrific and everyone who works for him is top-notch. All sub-contractors he hired were excellent too. We had a unique experience, I think, because this house was built on stilts on the ocean bluff 45 years ago with an unusual architecture. There were surprises at every turn. Nick was always honest about what he discovered and we disused how to approach the new problems as they arose. Nick always found a good solution. Santa Cruz County permitting was also a challenge but Nick would not take no for an answer and even hired an engineer to prove that what we wanted to do was not only feasible but that it would improve the integrity of the structure of the second floor loft. Throughout the project Nick was always good about keeping in contact and workers always arrived when he said they would. I cannot say enough about the quality of the work. And the results are absolutely beautiful!
    - Rebecca R.
  • B
    Precision Built Construction

    Jason is the owner of this business. He was very responsive with his call back (called me back in about 10 minutes), courteous, professional. When I described the work I had that needed attention he said that it sounded like fairly simple and general "handyman" type jobs. I'm assuming he had bigger general contractor type projects because Jason said that because the work sounded fairly simple he would send somebody else over, an older gentleman named Dave. I was fine with that, totally fair. I know a lot of people can do these tasks on their own it's just that I have absolutely no handyman knowledge whatsoever and no real tools. Jason vouched for Dave as a good guy and because of the nature of the task he should be in and out and not "milk the time." 

    Overall, having Dave work at the house was a pleasant experience. He is a really nice guy, friendly. And he did good work. I'm no handyman but I figured this was fairly simple work and even Jason thought so too over the phone. I thought at most the whole thing might take 2-3 hours  -- I ended up getting charged for 5 five hours. I think there should have been better communication if Dave thought the work was going to go beyond 2 or 3 hours because then I don't think it would be considered an "in and out" job, like Jason said.

    I would have given this business an "A" for price as I thought the $65 per hour for labor that Jason charged was very competitive, especially with the peace of mind that comes with it that this business is "legit" being bonded and insured as well. But I went with the grade of "B" because in the end I felt like there should have been better communication if he expected the work to take more than 3 hours, meaning I would end up paying over $300, so it felt like the job was indeed milked for time and ultimately my money.

    I was told Dave would arrive between 9-10am, he arrived around 9:45. He left around 11:30 to go to Home Depot (only 3 miles away) to pick up one wood door frame and other miscellaneous materials required for the job (that is the $24.74 included in the total cost of $349.74 for the job). Dave said he would take about a 30 minute lunch break. He didn't get back to the house until about 1:45pm. And then finally finished at around 4:30pm. It was fortunate that I didn't have any other plans that day but to stay at the house all day. Thus the "C" for punctuality and professionalism.

    I was torn about writing this review at all as both Jason and Dave seem like good guys doing good work. I understand things don't always go as planned or expected but that is why I wish there was better communication so I wouldn't have received the negative surprise at the end. I think I would use these guys again but next time I will probably get more clarification on the timeline of the project.

    - Ann G.
  • D
    Lighthouse Windows
    gave no contract
    did not install windows that were advertised
    unskilled window installers damaged our home
    did not follow up that was promised by their project manager
    kept ordering wrong windows
    for two jobs which were supposed to take 4days to finish it has been going on for 2 years
    they made us put half the total price of the two jobs for the down payment
    we bought eight new windows for one of the jobs and they only replaced six windows and two of them need replaced
    we were promised experiencd window installers with 5 to 10 years window experience which never happened
    we were promised three used sliding doors installed for one of the jobs
    after more then 2 years we have not been furnished a complete contract for the two jobs
    garden window they installed has a water leak after 4 times they worked on it still leaks
    when installing garden window they over cut the siding passed the 2x4 studing causing an unsafe house
    they replaced 3 pieces siding around garden window that looked like factory rejects and they didn't install weather proofing paper
    under neither new siding.
    inside window molding are coming loose on all windows
    we have gone through B-B-B twice with no conclusions
    at this time we are going through the state contractor licence board
    the work order has to be addressed as per replacement windows compared to retrofit windows
    This complaint takes in two jobs 450 Larkin view and 14 Lawrence ave Watsonville Ca
    - pat h.
  • A
    Precision Built Construction
    Things went very good over the entire project. We don't have any complaints. Communication is great at every step of the way. Every single employee of theirs was clean, courteous, and respectful of our property. It was always the same workers, which is nice knowing who is coming and going from your property. The whole crew is trustworthy and worked hard. They showed up when they said they would and that goes a long way with us! The project took a few months to complete so we really got a good view of Precision Built and their quality work. We would/will definitely hire Precision Built in the future.
    - Kevin D.
  • A
    KRM Construction
    We started with demolition of the kitchen and 2 of the 3 baths. From there we kept going until all of the dry rot and funky old wall coverings were removed (40 year old house with many poorly attempted remodels but good bones).  We also had to demolish the garage roof/deck and beef up the framing under the kitchen. From there we upgraded all the electrical and remodeled the kitchen and 3 baths to todays design. The house came out fantastic and my son says it looks like something you see in a magazine! 
    - david m.
  • B
    Rodrigues Builders Inc.
    - Sheridan M.
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Door Installers in Royal Oaks

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