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Locksmith reviews in Riverside

Real People ~ Real Reviews ~ Real Results

  • I spoke with Alph Lock and Safe in Orange, CA -Eddy returned my call request in a matter of minutes. I explained what I needed, and we arranged an appointment the same day. He arrived early, which was great - he is extremely efficient, hard working - reviewed my needs. He made suggestions which were extremely helpful. My locks were the original when we built our home over 50 years ago, and were really no longer safe with recent theft I had experienced. He replaced door handles, 8 locks in our various doors - installed dead bolts which I did not have previously. He also provided a lock for an outside gate with all of the keys being the same. Not only is his work beautiful to look at, which enhances my home, but I now feel secure in my home. He explains everything clearly - cleaned up his work areas - he is very professional, as well as friendly. I feel the price was very reasonable for the work which was done. I would not hesitate to recommend Alph Lock and Safe Company and feel secure if I need any other work done to give them a call!
    - Barbara & Arden C.
  • July 2016: When my door knob started having problems, I knew which company to call. In July 2015, Sam from Pop-a-Lock did a great job on my doors. So I called Pop-a-Lock again and arranged an appointment for the next day. On the morning of, Sam called because he was running ahead of schedule and asked if it would be convenient to come earlier. When he arrived, he checked my identification to confirm that I lived in the house. Then he checked the knob and said that it needed to be replaced. He completed the job quickly. July 2015, Pop-a-Lock: Sam re-keyed several door knobs and repaired several locks. Sam talked about how to maintain the locks. $137
    - Delia A.
  • The technician Rod, did a great job. He was fair in pricing and professional. My only complaint was about punctuality. They quoted me a 9-11 am window. The office called me at 10:58 to tell me they weren't going to make the window. The technician didn't arrive until 12:00. 
    - Rebecca W.
  • I called in the morning and they were able to provide me with an afternoon time slot the same day. The technician arrived during the provided time range and quickly changed out 5 locks on three doors. One of the locks was a little and quot;stickyand quot; but after locking and unlocking a few times it seems fine.
    - Erin M.
  • Very fast response. .about an hour from my first call. Tech was very personable and pleasant. Worked quickly and finished and on his way with in 45 minutes. Good price. We will use pop a lock again if needed.
    - james s.
  • I called when I locked myself out of my house. They weren't immediately available but called me right back 5 minutes later, which was nice.  It was al downhill from there.  They quoted me $89 to unlock my house before they even came out.  When they arrived I the technician took one look at the door and said it would be double that for my lock which was absurd!  I asked multiple times on the phone if there were any hidden fees or anyway the price would be increased.  I had a screaming baby with me so I agreed because I needed to get in the house.  After opening the lock, the tech said he didn't know how to put it back together and after some tough words, he just left.  We had to sleep over night without any deadbolt lock on the front door and had to find another locksmith to put the lock back together.  I would not recommend this company to anyone.
    - A W.
  • Was able to get an appointment within 24 hours. If problem was an emergency (which it was not) they would have come out immediately...so they do have that service if you need it. He was running late from previous job, but I did receive a phone call to let me know he was on his way, so I didn't have to wonder. When he arrived I showed him the problem (key broken inside garden wrought-iron gate). He discovered a valid security issue with my key system and made a corrective suggestion. One which involved a bit more work for him, but did not add to the original price I was quoted on the phone. He was quick, courteous, professional and was able to even work after it got dark without any problems. He was able to fix the lock without having to replace it, and also provided me with brand new keys which he cut right on his service truck. Plus, I had had an issue with the door of the gate not lining up with the lock when it closed, and he fixed that too! All totaled I think he took no more than 30 minutes to fix everything. I was honestly expecting the work to cost a minimum of $100 to $150...but was very happy when the bill was exactly the $65 quoted on the phone. Would I recommend him to others? Definitley. I don't know how far he travels around the Riverside-Inland Empire, but he certainly is someone who knows his craft who you can trust and not break your wallet!!
    - Rolla S.
  • The technician came to replace the locking handset on our front door. He did not have with him one that was similar to the deadbolt color (bronze) and told us that he would order one and estimated the cost to be $50. He came back with one that still did not match, one that he had already re-keyed, and the cost of this lockset was $75 (re-key cost was separate). No information was left regarding the brand or warranty (if any). My wife and I question then, if the handset is worth $75. So, we have a handset that cost a total of $156 parts/labor that we are not happy with.

    - Rick T.
  • Art is the owner and came out to the house. I called at around 2:30 pm and he was at the house by 2:45 pm. He was prompt and efficient. He was very friendly and professional. He was very knowledgeable. I would definitely hire him again.
    - Heidi K.
  • The technician was polite and conscientious. He phoned while he was on his way, to tell me how long it would take. It didn't take more than 15 minutes for him to take off the flat tire and replace it with the spare. As an AAA member this service was included with my membership, so I can't rate his price.
    - Kathryn F.
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Locksmiths in Riverside

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