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Auto Body Repair reviews in Riverside

  • F
    BEN CLYMER'S BODY SHOP
    Scam artists. Left me with a rental bill they are responsible for. Took my car in for a minor bumper dent, that my insurance was paying for. The employee "Russ" got into an argument with my insurance over needing more time with the car and refusing to pay for a rental car extension and hung up on them. Car was supposed to be ready Thursday, Russel claims the car was ready Friday and called me but he did not and when I called him Saturday said it wasn't ready till monday. I have proof I called Saturday but Russ says he's got video cameras and never received a call. This was weeks ago and I've never received any calls from them. In the process of filling complaints with BBB. In short do not come here find another shop, they are no reliable or hoenst.
    - Dylan M.
  • F
    Ben Clymer's The Body Shop
    Scam artists. Left me with a rental bill they are responsible for. Took my car in for a minor bumper dent, that my insurance was paying for. The employee "Russ" got into an argument with my insurance over needing more time with the car and refusing to pay for a rental car extension and hung up on them. Car was supposed to be ready Thursday, Russel claims the car was ready Friday and called me but he did not and when I called him Saturday said it wasn't ready till monday. I have proof I called Saturday but Russ says he's got video cameras and never received a call. This was weeks ago and I've never received any calls from them. In the process of filling complaints with BBB. In short do not come here find another shop, they are no reliable or hoenst.
    - Dylan M.
  • A
    HAMBLIN'S BODY PAINT & FRAME
    They provide excellent service. They can not be beaten when it comes to customer service. They are far beyond any other companies I have worked with. I would highly recommend them to anyone. Its the kind of place you can feel absolutely confident you wont get any headaches or hassles. You can trust that they will do a great job and they back up their work 110%.
    - MichaelClark C.
  • A
    Maaco Collision Repair & Auto Painting
    Maaco repainted both of my peeling cars in July.  I selected the mid level grade paint which included paint and clear coat in one coat.  Maaco did a great job on both cars.  The staff was friendly, helpful and offered very good advice.  They also did a nice job in repairing the various dings and dents in the cars and were very honest about what needed to be done.  I also had the headlights polished which were yellowed and old looking.



    Seven months later, someone rear ended me in one of the cars. Since I had selected the mid level paint, the color was no longer quite the same as factory finish and I was afraid the repair shops would be unable to match the color exactly.  My insurance claims manager looked at photos of the car online and said "Wow!  Maaco did a great job on that paint job!  If you're more comfortable with them, then go ahead and have the repairs done there."  I did just that.  Once again, there was great customer service.  They finished the car in two days, and guess what?  Since I had just had the car painted 7 months prior, they repainted the whole car!
    - Eileen W.
  • A
    Precision Dent Removal
    Met with Eric personally at my residence to evaluate the work. Unfortunately the dents had caused the paint to crease and unable to be repaired through conventional methods. Eric recommended total replacement with after-market parts with the cars paint code that he personally uses. Saved me thousands of dollars and looks great. You can't even tell it was replaced. Looks original. Half the cost of what a collision repair facility wanted and he does it at your own front driveway. Took him an hour instead of being down a day. Highly recommend!!!!
    - Eric K.
  • B
    City Body & Frame
    The major part of the work was done in a timely manner. The quality of the work performed was very good, as far as i can tell.  Problem is that they did not do a very good job of checking the vehicle over when the work was done.  There were several OBVIOUS problems that were not taken care of when the car was first delivered.  I had to make several trips back to the shop to correct these.  I should say that they were good about doing this, but they should have got it right the first time. 
    - John O.
  • A
    EZ Fix Auto Repair
    I was amazed with the price.  They kept the car for a week.  Everything was good.  They were professional.  They did a good job on the paint job.  I couldn't tell they did the work on the bumper.  I asked them to leave off the lower part of the bumper, which used to get scratched every time.  I wish they didn't have to keep the car for that long.
    - Lori D.
  • A
    Walter's Mercedes-Benz of Riverside
    Mercedes are expensive and I normally get a 10% discount. I have the kind of car, where the front tires are smaller than the back tires and it is important to check the air pressure, because of the type of tires that they use. They do a pretty thorough bumper-to-bumper check on it. Every time I take it in for a service, it seems to run better than when I took it in. they go by the standards that Mercedes sets. Every thing has a schedule, for example, I am due for a fuel filter change that should have been done at the end of last year and I just have not had the time to get it in there. It is a $250 service to change that. The car is fuel injected and turbo charged, so it is not just a simple task. It is a manufacturer suggestion. If I maintain it, it will run forever. My car is a 2005 and it runs better than a new car. I find them to be very reputable. It is your option you can do it or not do it. I do not really notice a difference in changing the fuel filter, but with the car at the age that it is, it is something that I probably should do. It will be money well spent down the road. I hate the pricing. The car is expensive and it takes a lot of training to know what you are doing. It just cost more to fix. I did go to an independent shop and they charged the same as the dealership, so they are not out of line with their pricing. They are very responsive.
    - alex m.
  • A
    COLLISION CENTER OF RIVERSIDE
    Read reviews of a couple of places before seeking a quote for repair of a fender on my 2012 Prius. Entered the office to friendly and helpful staff, and an offer of coffee or water while waiting. Only had to wait a couple of minutes for a service person, Hugo. He looked at the dent and said he could probably just pop the dent out right then for free. I thought he was joking! But about 10 minutes later he pulled up in my car with the dent fixed to about 90% (which is what he estimated). He wouldn't accept any money, even after I offered to donate to his favorite charity. Wow. This compares to the $900 quote I got from Caliber Collision in Riverside. If I have any need for work on my car, this is where I will take it!
    - Jay & Jan F.
  • C
    Seidner's Collision Center
    The person I left my car to tried to convince me to take my car home even if the repair was terribly done--the tail light and the rear bumper was not aligned correctly.  He attempted to get it aligned better but I was still not satisfied.  I asked for the manager and he asked me to let them work on it a bit longer.  I had to leave my car with them over the weekend.  The monday after they called me for pick up and the repair was bearable.  At that point, I just didn't want to rent a car for a few more days just because the repair was not that good.
    - Jerome Y.
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Auto Body Shops in Riverside

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