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Blinds And Curtain reviews in Ridgecrest

  • A
    Avalon Shutters Inc
    Amazing from start to finish.  Contacted Avalon shutters after checking local company, and those on Angies List.  Set up appointment to discuss products available and see the product.
     Sales representative arrived on the day and time stated.  Contacted us when he left office and again when he was within 20 minutes of the house.  Very knowledgable.  Answered all questions fully, even some we had not thought of. Representative was friendly and professional.  No pressure to buy.  Explained all window options available to us,not just shutters. Brought samples of  shutters and wood blinds available through Avalon.  Explained the difference with the products from other manufacturers.  Explained energy savings with shutters,and the rebates available.  Sales rep explained warranty fully with Avalon and process to contact should we have any other questions.   Rep made primary measurements during his appointment. 
      We decided to purchase wood shutters for two rooms.  We liked what we saw in product,  we were comfortable with the company rep and warranty.  But most surprising was the fact that this company was willing to come three hours to give us the shutters we had wanted for so long.  How many companies would do this?
      The appointment was set for the professional installer to come make detailed measurements. Once again we received a call when the installer left Avalon and again when he was within 30 minutes of the house. He was professional and willing to explain the process to our son and let him watch. 
     We had our new shutters in about three weeks.  Appointment was set and we had the same installer bring our shutters.  Once again we received a call from the installer when he left Avalon, and again when he was about 30 minutes out.  He made measurements again, and made some minor adjustments before he installed them.  It was interesting to see the process, and once again the installer let our son watch the whole installation.  The installer told us even more about the shutters and answered questions.  He explained and showed us the minor adjustments we could make on our own, and explained contacting in case there were something beyond minor adjustment needed.
      We received a followup call the following week to make sure all was good.  We told them we were very pleased and had already given contact information out to friends who had seen our new shutters.
      It has been about 10 months since we received our shutters.  We are even more impressed with them now.  The difference in cooling during the summer was noticeable.  We live in the desert where temperatures typically are over 100 degrees. Our rooms were cooler.
      I would highly recommend Avalon to any one considering window treatments.  And yes, I would do business with them again.  Would not consider anyone else.  They were amazing.
    - Patrice K.
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Window Treatment Experts in Ridgecrest

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