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Hazard Remediation reviews in Rialto

  • C
    Haven Cleaning & Restoration Inc Rancho Cucamonga
    The provider came to my home on time with one worker and indicated that the second worker would be late due to car problems. I had paid for 4 hours. The provider informed me that she was providing 2 workers for 2 hours because just having one person for 4 hours will tire the person out faster. I informed the provider precisely what I wanted done (the stove and oven cleaned thoroughly, the bathrooms cleaned real good, the ceiling fans cleaned and the normal cleaning of the rest of the house). I have a 4 bedroom, 2 bathroom, living room, family room and kitchen home. Both workers started in my bedroom and bathroom, which took over an hour to clean. I heard more talking amongst the 2 of them than actual cleaning. Three and half hours later they still weren't finish cleaning nor had the provider called me. I took the initiative of calling her asking her how this program worked because it was 4 hours and they still hadn't finished cleaning my home. The provider informed me of how the program worked and apologized to me for not explaining everything to me prior to the services being provided, and then she indicated that she wouldn't charge me for the additional time. After the 2 ladies left, I did a walk through of my home. I was very disappointed. The stove and oven weren't cleaned throughly, it was just wiped off. I wanted the burners lifted and cleaned and easy off sprayed in the oven and cleaned properly. The bathrooms were cleaned. However, they didn't clean the outside of the shower and tub around the moldings and the toilets were dirty in certain areas. They didn't clean the ceiling fans, like I had asked as well. The dust was still on them. I had ordered a cleaning service because I just recently had surgery on my shoulder and have been unable to do a thorough cleaning myself but what I just experienced I waisted my money. The only thing that was good about this experience was that both of the ladies were very pleasant.
    - Cathie B.
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Remediation Services in Rialto

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