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Optometry reviews in Redwood City

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  • The appointment process was smooth and the phone staff (Rachel) was friendly and professional. The office and exam rooms all appeared very clean, well organized and had the most up-to-date equipment. My scheduled appointment was on time and started with one of the eye technicians, unfortunately I don't recall her name (Sam, Alex?) but she was very patient as I am a "very good" blinker. After the eye tests I met with Dr Johnson, he is very easy to talk to, answered all my questions about improving my eyesight from nutrition, supplements, alternative therapies to surgical options. Dr Johnson is not an ophthalmic surgeon but he did offer to provide referrals to well known surgeons in the area. Overall, I was very impressed by his chair side manner and plan to make him my "go to doc" for all things eye-related.

    Since I decided to try contacts (daily disposables) I worked with Ashley, she was thorough in explaining how to insert the contacts and extremely patient and very encouraging as I tried the techniques she showed me.  I have not filled my eyeglass prescription yet so I can't comment on that area of the office practice.  The office did give me hardcopy prescriptions for both the contacts and glasses so I have the option of having them filled elsewhere.

    I don't have eye care insurance, but found the exam pricing (with the discounts offered) to be comparable to other area offices I called. The office offers a substantial discount for buying a year's worth of the contacts which I will most likely use after my trial packages are finished.
    - Linda S.
  • Dr Hong was nice, professional, and very good about getting me the right contacts. Even when one started causing problems, she worked with me to get the right ones with the right prescription, the right fit, etc.
    The one gripe I have is with her contact lens ordering staff. TERRIBLE. Don't return calls, don't apologize for that, call you to come in when you already have an appt to get them fitted, when they finally do call, they don't have your info handy and waste your time, etc, etc. I could go on and on. Very disrespectful orf your time and inefficient. Ugh. If I didn't like Dr Hong so much, I'd change, but for now, I'll suffer through it.
    - Hillary N.
  • I called Vision Care Specialist on Wednesday and asked for Friday appoint. I was told everything was pretty much booked. But the lady tried to squeeze me in for Friday afternoon appointment after I told her I would go on vacation soon.
    I arrived on time and was greeted by the staff member. I waited for 5 minutes, Dr. John saw me. It took him 45 minutes to check my eye. During the exam, he tried a lot different lens to make sure he got the best fit for me. He also gave me suggestions for how to protect my eye. As an IT professional who works in front of the computer all the time, this is very helpful. He is very nice and knowledgeable. I will definitely recommend him.
    - Wei X.
  • She ran me through the normal glaucoma testing, then tested my vision with multiple lenses and targets until she thought she had the vision field mapped. Wrote my prescription, and I was out of there.
    - Paul F.
  • I would recommend them. They are efficient and thorough.
    - Chris G.
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Optometrists in Redwood City

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