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Garage Door Repair And Installation reviews in Redwood City

  • A
    Halcyon Overhead Door
    This is a family-owned business that is very nice, informative, and a great price. The 20-something son is the employee we had the privilege of meeting. He was very prompt, professional, and knowledgeable (has been working for his parent's company for years). Not only did he do the job requested, but also troubleshot a problem that developed, resulting in an ultimate improvement in the door mechanics. He also adjusted the door's sensitivity, to make sure things were working optimally. He worked quickly and explained everything he was doing/did. Great emissary for his family business. Also, they had the tightest window of possible appointment times, which was nice, because I didn't have to cancel a whole day of work.
    - Logan S.
  • A
    RW Garage Doors
    It went really well given the design of the garage door and configuration with low clearance given a large beam in the middle. It looks great, and much quieter. The pricing was good compared to the offers and the installation took (6 hrs as expected) and scheduled very quickly.
    - Benjamin B.
  • A
    Wright Garage Doors
    I wanted a safety inspection. It's a very old door and I was afraid I might need the springs replaced. He gave me a safety inspection and evaluated the state of the door. It's an old redwood mechanical door. He found that it was it sound. he told me that the garage door was fine and I wouldn't need the door placed for a while. He was very knowledgeable about everything. He gave me pricing options, for a new door and a garage door opener if I decided to go that route. I really appreciate his honesty.
    - Helaine F.
  • B
    Ace's Garage Door Repair & Installation
    The technicians were great. Prompt, extremely professional and very informative. They did a fantastic job, explained the avg. lifespan of parts, and walked me through a few scenarios. My door works great now. The only hiccup is I was quoted $185 on the phone for all parts and service based on an Angie's list deal they had up yesterday (which I see was taken down the day of service). I made sure to inquire on the phone about whether this included both springs, and any and all work and was told "yes" but that price might vary a little based on the size of the door. I'm very careful about these things, and had notes from my call. When they arrived I was initially told it would be $485 (2 springs + labor). When I balked and explained what I was told, they contacted the office and came back with $259. I needed the door fixed, so I paid it, but a 40% increase over what what was listed is not "a little bit" higher. I have no problem paying a fair price for a job well done, but I do take issue with confusing and drastically varying prices, particularly since I'm on a tight budget. I would consider using Ace in the future as the quality of work and service were great, but would make sure I had something in writing first on price to avoid confusion for both parties. Any Angie's List discounts should probably also be clarified further.
    - Michael S.
  • A
    Welborn Garage Door Inc
    Tech was very courteous and knowledgable. Arrived a few minutes passed window but no big deal. Also did door tune-up at no extra charge. They seemed a bit over priced but I feel like I got what I paid for. I would and will use them again
    - Lori F.
  • D
    Keyed In LLC
    They sent a trainee (apparently) with a monitor. The examination of the garage door was very cursory and perfunctory. They sold me a replacement cable which I did not think I needed. They were not helpful at all in resolving an issue I had with my remote system. Very unresponsive in looking at anything else.
    - Tralance A.
  • A
    Bill's Garage Door Service
    We have a very small, old garage, so not up to today's requirements in terms of clearance around the door needed for modern garage doors on rails. I had a single piece solid wood door with giant (dangerous) springs to assist but it was still difficult to open manually and I was told it was too heavy for a motor.  I had had another company come out and look at it, they spent 5 minutes said they couldn't filt rails in with the clearance and they were basically useless and didn't seem to have much knowledge about types of garage doors and older systems. I found Bill on Angie's list and it sounded like he knew his stuff and has a lot of experience. I emailed Bill a picture of the door and springs with the minimal hope of replacing the springs and figuring something out for an opener. Bill came out and had a look and measured and said it would be tricky but no problem to do a rolling door and we could even choose a side mounted or ceiling mounted electric opener. He had infinitely more knowledge than the previous vendor. He explained a few different ways he could approach the limitations of my space and gave me his opinion on the best approaches. It never felt like he was trying to oversell anything, he was really just helping us solve our problem. He explained everything he would do and I was confident he could do it; he had to lower the top of the door 3 inches to accommodate the wound spring above the door and build out an inch from one side to accommodate the rail next to the wall. I was a little concerned the building out of the frame would look chinzy but they did a great job making it really solid. Anyway because of the tight space I ordered a custom made door (steel, with trim and windows etc). Bill placed the order and did the negotiation and about 6 weeks later we set up a date for the installation. Because it was a more complicated job, it took 3 guys all day to do the install, and they did a great job. The opener is a side mounted Liftmaster. It is sooo quiet the first time I pressed the button to open it from inside the house I thought it didn't work. The dog doesn't even notice when I open the garage door when I get home. They had to do some wiring to put a button by the other door to the garage and they provided us with a wirelessly controlled light that comes on with the door (because this is not attached to the side mount motors). The whole experience was very easy and Bill was very responsive and very professional, a master of his craft for sure.

    - Robin L.
  • A
    RW Garage Doors
    Larry came on time.  He was professional and went through a checklist of dozen items, changed all rollers. 
    I told him that it was quite noisy when in operation.  He discovered that the sprocket that turns the chain for door to go or down was on its last legs. He replaced that entire assembly for an additional $65 dollars.  He even closed a gap at the bottom of the door at no extra charge.  
    The garage door is very quite now and operates smoothly. 
    I highly recommend Chandler Garage Door.
    - George K.
  • A
    This was a great experience over all.  I got a good price by buying a deal through Angie's List,  and was able to schedule an appointment at a very convenient time within a week or so.  The technician who did the installation was punctual and professional. and I am very happy with the results.
    - Lee N.
  • A
    Halcyon Overhead Door
    The provider inspected the garage doors and suggested that the rollers and the opener are too old. We justified the cost and used them to replace the rollers as well. Now the doors open very smoothly. It was a good job.
    - Weili S.
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Garage Door Repairs in Redwood City

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