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Auto Shop reviews in Redding

  • F
    This company is beyond terrible, took them about nine months to paint a fender that was supposed to take about a week, could rarely get ahold of someone and when we did they always would say it would be ready the following week and then never was!! We took the custom ordered Harley fender in its original box with all it parts and they lost the box and the pieces to put the fender on, and they just played dumbfounded! I���m astounded by the customer service and extremely surprised they are still in business.
    - Daniele T.
  • B
    It took them three times to get the leak stopped. The first time they replaced them one was still leaking, it took two more visits to isolate the leak. 

    The technicians were very professional. It took a half day on the first visit, then three more one hour trips to isolate the leak.
    - Al P.
  • A
    We’ve been using them for like 14 years. They have fair price. Any service for my husband’s truck, he takes it there and when I had my previous car, I took it always there for services. They have a good reputation in this town because they are good.
    - Beverly T.
  • A
    Owner Ted Arellano initially came to my home to evaluate damage to a cracked windshield (which had been struck by a rock that bounced out of a construction truck) to determine whether he could just patch it right there.  Because there were two cracks close together a patch could not be done.  I scheduled an appointment (after contacting another provider who was going to charge 3X as much) and arrived as scheduled.  After being greeted and given an explanation of what was being done and by whom, I settled into one of the comfy chairs in the (huge) lobby.  I had been offered water, coffee, Danish, etc.  I settled in with my book but didn't get much read as they were done in about 25 minutes.  I was given very clear instructions about what to do/not do for the next 48 hrs.  Needless to say I was impressed with the warmth, courtesy and professionalism of all the staff here.  The price was the best in town and the quality and workmanship impeccable.  I would highly recommend this business.
    - Cynthia H.
  • F
    I called Perry's Automotive on 03/18/12.  The first person I spoke with on the phone was extremely unprofessional and rude.  She actually hung up on the conversation just because I wanted to ask question about the business.  I would never take my auto to have work done by a business of this nature.
    - James N.
  • A
    Went very well, in and out in one day. Price was $777.00 lower than next closes estimate, Paxton the service writer, was very helpful and friendly. Was driven home and picked up when job was completed. (Thanks Cody). All the people I spoke with, spoke very highly of the owner, I believe this says a lot.
    - Delbert S.
  • A
    They are wonderful. We’ve been with them for 15 years or more. They were prompt in getting us for an appointment and stuff like that. I just think they do a great job and they are very professional. They are honest.
    - Michael R.
  • A
    The price was very fair. My son had found the car that was exactly what I wanted online. He went down with me. I traded in my car and bought this new one. They treated me with dignity and respect. Customer centered focus and the buying process was fair, smooth and easy. I would highly recommend them. Great service after the sale.
    - terry t.
  • A
    Each customer is treated as if they are the most important customer. The service department listens and cares about you as if you were a relative. They go far beyond paying attention to all the little details. I've been going to them since they opened. They are fabulous. It is so easy to get in. You can just drive in as you need something and they'll check you out.
    - terry t.
  • A
    They are very responsive, opened extended hours and they are so friendly and customer focused. When you buy tires from them, they will repair, rotate, fix flats and check them if you are concerned about something. outstanding service after the sale.
    - terry t.
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Auto Shops in Redding

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