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Plumber reviews in Rancho Santa Margarita

Real People ~ Real Reviews ~ Real Results

  • We had the owner Gary come out to fix a clogged toilet. He had to cancel the first visit and reschedule, which was fine. Understandable. First visit was great, no problems. He told us that if the toilet problem was not resolved that he would come back free of change to run a camera down the toilet to further diagnose problem. Problem was not resolved so I called Gary and he set an appointment to come out the following week. Again he had to cancel and said he would text me the following week. A week went by and he texted again, saying he would contact me the following week. Another week has gone by, and still no word. I would definitely not recommend. To unreliable.
    - Tiffany P.
  • Brian and Anthony were outstanding.. I was told by another vendor that I needed to replace my water heater at the cost of $2800. Brian and Anthony took the time to inspect and troubleshoot and fixed it! They saved me a ton of money! While they were there, they also fixed an issue with my gas fireplace. I am now safe from gas leaks and I have hot water again. Brian and Anthony are not only skilled but also trustworthy. Among all vendors that I've used, I am relieved to have finally found one that I can trust and rely on for future needs. I highly recommend them.
    - Betrina C.
  • Gary is a plumber I will always call back. When working with Gary, it's a partnership. Gary spends time to make sure he is looking out for the clients long term best interests. You can trust Gary with you plumbing challenges....he is an excellent person as well as plumber.
    - William W.
  • I set up an appointment only due to Angie’s reviews. I knew I had to get 2 fill values for 2 toilets replaced. I already knew that the valve would cost maybe $20 and I knew it is a 5-10 minute job. 2 men arrived and gave me an estimate of $149 per toilet (which included the Angie discount) I was floored, because for that price I can buy 2 new toilets and I sent them away. A few minutes later the woman from the office called and gave me a hard sell that it is the valve, which is so expensive although she didn’t know the price. She finally duped me into letting them replace the valves. The men returned and I asked how much do you actually pay for one of these valves, and they replied that they pick them up from their warehouse and one is about $65.00. After they installed the first one I took a picture of the exact made and model #, I found the valve immediately for $25.00 online. They were done after about 15-20 minutes and gave me the bill, which wasn’t even divided into parts, labor, tax, discount. I had to ask about warranty, verbally they gave me different answers. Finally one of them scribbled on the bill 30 days warranty on labor and parts. I was so upset I called the office back, she just said that I agreed to the price and that I got a great deal. $298 for a 15 minute job! She finally told me that they charge $120 per toilet alone, which if I had known then I should have gone with my first instinct. I was lied to, overcharged and duped. I will definitely do more research next time and I will NEVER hire them again!
    - Ted W.
  • Bill Sherman Perfection Plumbing did great quality work at our house for a fair price. He is very experienced and knowledgeable. He fixed our leaking shower valve, our leaking main water/sprinkler line, and installed our dishwasher all on the same day! He did great work. He was very nice. He was extremely efficient, and he charged us a fair price. I would definitely hire him again for any plumbing project around our house, and I would definitely refer him to all my friends.
    - Karin M.
  • "We did our research! Horizon construction company was great! The workmanship was beyond our expectations. Our kitchen turned out better then what we thought possible. If you're searching for a construction company for any remodel, give them a call, you will not be disappointed. Thanks to Mike our contractor, he listened to us and gave us great advise. They also helped with minor fixes to cabinet doors and electrical after the warranty period, awesome!"
    - Alejandro S.
  • Very good. Sonny had excellent communication and his team did excellent high quality work. They had some great ideas that made my original design look even better. They were able to do all of the electrical, plumbing, stone, etc. The only subcontractor that Sonny hired was the company that made the cabinets, (which Sonny coordinated), otherwise all work was done by his team. Very polite and respectful. Kept everything clean. Finished product is excellent!
    - Linda M.
  • The owner Joe met me for the quote at my home and was on time. He has extensive experience with repiping and PEX (let him tell the story). The real standout was he was the first to accurately explain the difference of PEX-A and PEX-B (which matched my research), but also why all the repipe companies, including them, are using PEX-A even though PEX-B is better. It has to do with the tools needed to compress PEX-B fittings. Joe explained these tools are simply too large to reasonably work inside existing walls. New construction would be no problem. Another company I had quote had no technical answer, but just said "PEX-A is the industry standard and we only use the best" - just a sales answer. Every question I had was answered so honestly without any "salesmanship", no candy coatings, no BS. Integrity Repipe's quote was right in the middle for our 2000sqft 2 story home ($7,000). The other two companies were $7,800 and $6,400. The repipe was done in one day (Thursday) and you can use all your water that evening. They found a great way to feed the new pipes that reduced the drywall cuts quite a bit, but his would depend on your home layout. The city inspector who came (Friday) told us they did a really good job. Nice to hear that from an inspector. The next day (Saturday) was for drywall repair. They did a great job at patching and matching my notorious knock down texture. No one likes to work Saturdays (which I appreciated) and rather than staying late for a thorough cleaning, they returned Monday for the final touchup work. This was a good thing since one spot had shrunk and they were able to rework that area with proper daylight to see. Great job and you should definitely talk to Joe before deciding on a repipe company.
    - Adam W.
  • Plumber cut a wire from light switch to the light. When confronted as to why the light no longer worked he said that is the way it was when he entered the bathroom. I assumed the bulb burnt out so after they left I went to purchase a new bulb but the light still didn't work. I called the company and they told me to call an electrician and they would pay for it. The electrician found the damaged wire that was cut when cutting into the drywall and saw that plumber taped it up to cover his mistake. With this kind of dishonesty I would never trust this company again and would never recommend them to any one. I simple, I'm sorry I damaged the wire and we will send some one out to fix it would have gone a long way. I can live with and forgive a mistake but not someone who lies to my face.
    - Robert V.
  • Very professional, courteous, cleaned up after himself and I didn't even know he was here. I would highly recommend him to other people and plan to use him again for our kitchen project. He was outstanding!
    - Ryan S.
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Plumbers in Rancho Santa Margarita

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