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Hazard Remediation reviews in Rancho Cucamonga

  • F
    He did a terrible job on the drywall and it started to crack. The real problem is he is passing himself off as a licensed contractor and he is not properly licensed to handle mold. I had to hire another contractor to do it properly.
    - Rob M.
  • A
    We called Steve to perform a mold inspection of our home and we promptly scheduled him to come back and perform a home inspection also. He was very punctual and transparent about the whole process. He was very kind to offer his opinion about various aspects of our home at no extra charge. We felt very comfortable with him being in our home because he seemed trustworthy, which is why we had him come back to perform our home inspection. Steve is very knowledgeable about the functionality and maintenance of residential homes and he was able to answer every question we had regarding our inspection.
    We highly recommend Steve and his company if you are looking to have a thorough inspection of your home with someone you can trust.
    - Ryan H.
  • A
    From the moment I contacted DJ through the completion of the job, I received courteous, helpful and very professional service from this company. We were doing last minute renovations to a home that a family member and her small child were moving into. One of the renovations was to replace Pergo flooring in the kitchen and laundry room that the previous owner had installed. When the flooring company pulled back the Pergo, they discovered an older floor with tile and mastic that was determined to contain asbestos, The family member was scheduled to move into the house in 5 days. My concern was not just finding a reputable asbestos removal company- it also had to be done in a few days as the relative had to be out of her previous residence in a week. Quite honestly, we found ourselves in an emergency situation.
    DJ was incredibly helpful, as was Erin from the main office. Despite the fact that they already had a lot of jobs, and that it was coming up on a three day holiday weekend, Erin was able to find a way to help. The crew arrived as promised on Friday. The crew supervisor's name was Fidel. He and his crew were extremely professional. He explained the process that was involved and answered any and all questions I asked. They finished mid- day and left the the kitchen in good condition. Their clean-up was remarkable.
    The price was less than I expected and the work was top notch. And, as pointed out above, Erin went out of her way to do the job in a very tight window. That type of service is a rare commodity today- but not at Fresh Air Environmental Services.
    I highly recommend this company!!!!!!
    - Garrett Z.
  • A
    premium remodeling inc , is the best !! i had water damage in my house so my neighbor recommended to go with them , i had to replace my floors, and replace drywall and repaint ,upgraded my counter tops (might as well) i would like to thank nataly and adi for all there help and isaac the project manager , for making this difficult time go so smooth with excellent service, and there expertise it looks amazing ...thank you premium
    - jannete b.
  • A
    This was the first time we ever hired a contractor and honestly, we didn't know what to expect. Advance Solutions, Co really came through for us. The bathrooms look great! The workers are very good at what they do. They also kept the area clean. Ray Foster is very friendly and responsive. Whenever we had any concerns, Ray always answered right away. Overall, we are very happy with the outcome of Advance Solutions' work.
    - Russ T.
  • D
    We contacted this company after finding out that our vacant rental property had a water heater leak that caused significant water damage and subsequent mold in garage.  We emphasized to the importance of completing the job in a timely fashion.  I went to property to do a progress check only to find that they were not starting until 10am, of course breaking for lunch, and then leaving at 1pm-2pm.  This was witnessed by my tenant and then by myself.  When I called to question this work schedule, I was told that because they were driving an hour and a half to and from that they would arrive and leave early to make sure service men stay within their work day hours.  This would have been an important detail to mention prior to starting the job as we would have gone with a different company.  I was very annoyed by this, as I mentioned, time was an issue.  We had tenants in the house and each day we were inconveniencing them and crediting them prorated rent.  When  I questioned this, they would simply reply with line about the area having to dry and that they couldn't do anything about that.  I was on site, as I mentioned, and could see that they could have exposed saturated areas to expedite the drying process instead of taking several days to do what could easily have been done in one day.  I have been a property owner and manager for many years and I am very aware at this point about timelines.  I found it very frustrating that they assumed they could pass on nonsense to me, assuming I didn't know better.  Secondly, I found their contract to be deceiving.  They had included a clause that stated if they had to take additional trips out to the property that they would charge an additional fee which turned out to be in hundreds.  With their modified work schedule, of course they were going to make "additional trips".  Finally, they kept insisting that there was "visible mold" the required additional work at, of course. an additional fee to demo and treat.  I was pregnant at the time.  I felt at the time that they were taking advantage of the fact and they kept stressing that it was not safe for me to go and visualize the "visible mold"  My husband and I work in the medical field and highly qualified and educated about the health risks.  With proper precautions and limited exposure, I went in and inspected the suspected site for myself.  As I suspected, no VISIBLE mold.  I even took photos to document as such.  When I refused to do the recommended work and requested to do a sample  testing to ensure the area was free of mold, I was told I "MUST" sign a release of liability for the company because of the "visible mold".  I refused because, to their surprise, I visualized the suspected site with their own employee.  I had him point out areas of "visible" mold.  Even he could not point out mold.  He stated that it "may" be present. Hence the sample test.  I agreed to sign something releasing of liability due to their recommendation but i did refuse to sign something stating that there was visible mold when I saw for myself that there was not.  The sample mold testing confirmed as much.  I found management of this company to be very unprofessional.  Micha Ballesteros, in particular, was extremely rude.  I shocked at the tone she uses to deal with customers.  She seemed very annoyed that I was refusing to sign the release as it was written with the words "visible mold".  I explained to her that as a property manager/owner that we COULD NOT sign a document stating that there was visible mold and that we were refusing to repair it.  Legally, that was not an option.  Especially, because the  mold report results showed that the area was free of mold.  BTW, they claim to have a "third party" Mold testing specialist. Due to their extremely shady business practices, we decided to hire our own independent mold testing that we also got off angie's list.  I was extremely disappointed by the unethical practices of this company.  I'm sure if it is and industry wide issue but I they seemed to use a lot of scare tactics because most people are so terrified when they hear mold that they don't question the cost.  Otherwise, I will say that the actual workers on site were very pleasant. They were just following rules of this dubious company.  
    - John A.
  • A
    After getting no where trying to contact other companies I was pleasantly with how easy it was to set up appointments to get our home evaluated, quotes for the work, and completing the work. Ee were so pleased with the work that was done at our home. The job was completed on schedule, the quality of the work was excellent, and the finish work and clean up was done right.
    Everyone in the company, from our first contact with Lisa and Andrew, and every worker on the crew was polite and
    professional. I can't say enough about the crew they sent out; they were the nicest and most hard working group of guys.  I highly recommend them!
    - Stacy T.
  • A
    The clean-up afterward was thorough. 
    They explained precautions and mitigation measures to take in order to prevent future problems.
    There team was courteous and professional.
    - Leo S.
  • D
    unknown
    - Brennan S.
  • A
    All over phone and it went really well.
    - KAREN W.
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Remediation Services in Rancho Cucamonga

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