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Lawn Mower Repair reviews in Rancho Cordova

  • C
    Sears Appliance Repair
    This is an example of you never know what you are getting until.....................
    Last year I brought my lawnmower to Sears for service as there are few lawnmower service people around. When I brought it in the staff was overwhelmed with service requests and when I finally got my turn I was told it would be 2 weeks for turn around service. So I authorized a specific amount to go up to to save time so it wouldn't sit waiting for parts authorization.
    3 1/2 weeks later I had to call to see if my mower was ready. They couldn't even find the service tag. Once they got things straight I was told it was ready 10 days prior to my call. Their reason was data crash of the computer. (never mind the written receipt with my name and phone number, huh?)
    When I picked it up the fee was close to the authorized price ( right? ). They replaced the carburetor and gave me the old one. Could I tell the difference? No. So I went home. The mower seemed a little stiff in the pull starting but I ignored it as the mower worked.
    Now 1 year later my mower won't start. This isn't the fault of the Sears tech but mine as I got bad gasoline in the tank. Now I had to clean this carburetor. The problem was as I fixing it myself. This was the first time I worked on a mower. Now I know I am not a professional but as a retired computer tech I know shotty work when I see it. As I took my mower apart I could see that it had been hastily put back together by someone else. Bolts were loose and tongue and groove fittings were sloppily put back disregarding the proper aligning.
    Sometimes you just can't see what kind of workmanship is done to anything unless you can see for yourself with a little knowledge. Unfortunately this kind of work seems to be a growing trend.
    - Leonard D.
  • C
    Sears Appliance Repair
    I picked up the mower on 7/14.   Repair consisted of tune up, replace clutch belt, and replace spark plug.  $104. to repair this lawn mower seems very high.  I would use another lawn mower repair service if I could find one.  Took 15 days to do the repair.  During the year since the last repair, I had no idea they never addressed the real problem.  I realize that I should have taken it back, but I didn't because it did work a little better as a result of a tune up only.
    - Gerald M.
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Lawn Mower Repair Shops in Rancho Cordova

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