JR Putman Plumbing, Heating and Air

A 1766 Reviews

Founded 1981 • Angie's List since April 2006

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

11330 Sunrise Park Dr Ste A

Rancho Cordova, CA 95742

Description

Award winning full service plumbing, heating and air conditioning. Providing exceptional service since 1981. Emergency service and replacement, maintenance, indoor air quality, duct cleaning, insulation ,plumbing and drain cleaning. Available 24 hours/7 days. Additional email - clientservices@jrputman.com....

Verified Reviews

1766 Total Reviews
Reviews by Rating
A Rated
1302
B Rated
211
C Rated
109
D Rated
64
F Rated
80
Read reviews by category
hvac repair (1537)water heater repair and installation (157)plumbing (116)insulation (53)drain cleaning (4)water softener installation and repair (4)air duct cleaning (250)fireplace repair (63)gas fireplace repair (28)dryer vent cleaning (16)appliance repair (11)home energy audit (10)
Showing 1-10 of 1766 reviews
F

RATED

11/17/2020

Wish I could give 0 Stars! In the late summer of 2015 I had J R Putman replace my air handler and coil on my home HVAC system. They measured the system and inspected the ducts and checked everything prior to install and again after. The system worked fine in cooling mode, it's a heat pump system. When it got cold and we switched it to heating mode, the condenser would shut down after running for a...

DESCRIPTION OF WORK
Heat Pump air handler and coil replacement

CATEGORY appliance repair,heating & air conditioning/hvac,air duct cleaning

COST $16,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 11/17/2020

B

RATED

11/16/2020

some complications but they were resolved.

DESCRIPTION OF WORK
replace broken water main at entrance to home.

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/12/2020

A

RATED

10/15/2020

Repair was completed expeditiously and price was fair compared to other plumbers

DESCRIPTION OF WORK
Replacing the gateway valve the ball valve on the main water line to the house

CATEGORY plumbing,air duct cleaning

COST $585

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/14/2020

A

RATED

10/28/2019

With only one exception, JR Putman staff have always been courteous, responsive, and consummate professionals with every interaction. We appreciate their service so much that we enrolled in their maintenance club. For a low monthly payment, they perform regular maintenance on various systems in your home at periodic intervals. They call to remind the customer it's time for maintenance and they wor...

DESCRIPTION OF WORK
The first project was duct cleaning. The second project was Heating and Air maintenance and repair.

CATEGORY heating & air conditioning/hvac,air duct cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/05/2019

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed]! We are happy to hear that you have enjoyed our service! We are even happier to have you as a Service Club Member! Thank you for taking the time to leave us a review and have a great day [Member Name Removed]!
D

RATED

10/08/2019

We didn’t hire them because they quoted $700 for both jobs. We got another plumber to do it for $200.

DESCRIPTION OF WORK
Replacing kitchen faucet and water valve in a toilet

CATEGORY heating & air conditioning/hvac,plumbing

WORK COMPLETED ON 10/08/2019

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed]! We appreciate you taking the time to leave us your feedback! We are sorry to hear that you were unhappy with our pricing. There are many factors that go into determining our prices such as the guarantees we put behind our work. We are happy to see that you rated as with an "A" for Responsiveness, Punctuality, & Professionalism! If you have any further questions or concern...
A

RATED

10/01/2019

The work was great, very efficient, fast and really good

DESCRIPTION OF WORK
Replaced a heat pump for me

CATEGORY plumbing

COST $18,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/01/2019

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed]! We are happy to hear that you had a great experience with us! We hope that you are enjoying your new HVAC system and look forward to working with you in the future to maintain the system! Thank you for taking the time to leave us a review and have a great day [Member Name Removed]!
C

RATED

08/26/2019

It's time to replace my >20 year old HVAC system & contacted the company for a quote. The sales representative did a walk-through & gave me 3 options ranging from $13k-$20k. She also stated that manufacturer & SMUD rebates are available. I decided to go with the mid-range option. 3 technicians showed up on the day of installation. They were punctual, courteous & professional. They cleaned up after...

DESCRIPTION OF WORK
HVAC replacement

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/20/2019

A

RATED

07/13/2019

Good! I'm really happy with them, they're professional and friendly.

DESCRIPTION OF WORK
They do annual maintenance. They come and clean our air conditioner.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/15/2019

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed], We are happy to hear that you had a great visit with us! Thank you for taking the time to leave us a review!
D

RATED

05/06/2019

I had previously used JR Putnam several times, was satisfied but noted their service was slipping. Diagnostic: fan inoperable The quote was very high UNLESS I joined their annual fee club ( I recall about $90) which would cut the cost by hundreds of dollars (but have a sunk cost to them). I checked the internet for similar costs and they were considerably lower for the parts and labor. Turns out t...

DESCRIPTION OF WORK
Heater did not function

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

WORK COMPLETED ON 01/24/2019

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed], We are sorry to hear that you did not have a positive experience with us. We did, however, want to clear up the pricing concern mentioned in your review. The $193.95 was a sum total of one year of prepaid membership in our Service Club as well as the Diagnostic fee from your visit. As for your refund, the representative you spoke with about the matter followed all of o...
F

RATED

01/30/2019

I did not get a phone call to let me know the plumber was en route. He showed up (barely) inside the window and did nor introduce himselfand wanted $250 to do an estimate.

DESCRIPTION OF WORK
estimate for sewer pipe replacement

CATEGORY drain cleaning

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed], We are sorry to hear that you did not have a good experience with us. My notes do indicate that we did call you when our plumber was on his way however it was only 20 minutes notice. We do try to give at least 30 minutes notice to our clients but sometimes plumbers are nearby and this doesn't happen. We give appointment windows because plumbing work can be a bit unpred...

Services Offered

Plumbing, Heating, Air Conditioning, Ductwork, & Insulation

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
No
Emergency Service
Yes
Warranties
No