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Blinds And Curtain reviews in Ramona

  • A
    Approved Contractor Inc.
    We were so thrilled with Justin and Approved Contractors! Justin was so easy to work with, made the process as simple as possible and was always responsive. We really enjoyed working with him and the installation team who were professional and respectful of our home. Their price was great and even more importantly the shutters are the best quality and absolutely beautiful!
    - Sean J.
  • A
    Affordable Window Coverings

    I am so pleased and impressed with this company. My salesperson, Jason, was extremely helpful in guiding me through all the window covering options they offer. I did not feel pressured to buy but when I did make my decision, I feel he gave me a very good price. The installers, Joe and Mike, arrived on time and completed the job in just about an hour. They were professional and polite and cleaned up after themselves. I would not hesitate to recommend this company and will definitely use them again.

    - Phyllis L.
  • B
    Elizabeth Shutters
    We are happy with the quality of the products and the overall job relative to what we agreed to. One comment I would make is that we were given the option to install "inside" mounted shutters versus "outside" mounted shutters (meaning inside the frame of the window, or outside/over it). It turned out that one of the eleven windows required an inside mount, whereas the recommendation was to do outside mounts on all the others. The outside mounts are easier to install and cheaper, but those were not factors from our perspective.Not knowing any better, we went with what was recommended. The point of this is that it would have been very helpful if the saleman had more clearly explained the difference between the two and showed some pictures because after seeing the finished job, we would have preferred to do inside mounts on many of the other windows; espcially in the hallways because the outside mounts protrude much farther out from the wall than do the inside mounts. It would have been nice if the salesman had taken this into consideration when making the recommendations for an outside mount in those locations. Plus, we think the inside mounts just look better in some locations. It was also apparent that the outside mounted shutters were significantly easier for them to install versus the inside mount, so I don't know if that was a factor in their recommendation. So, again, I do not have any issues with the quality of what was actually done, I just wish we had done some of it a little differently knowing what we know now, which goes back to getting better recommendations during the sales process. There also was no followup after the job was complete to see if we were happy with everything, which, considering the amount of money we spent (and the intent to do more work in the future), didn't seem like too much to ask. Those are the two primary factors which resulted in the Overall Service Experience rating of a B, as opposed to an A.
    - Dan R.
  • F
    The sales associate who helped us with our order seemed to be a little ''put-out''. We had our installation date set on a Friday in the morning. The time frame we were given was 9-11:00 a.m. My husband had taken time off work to be there for this install. At about 10:45 he received a call that they were not coming afterall that our whole order was not in. We were thoroughly disappointed. That afternoon I proceeded to go into the store to speak to a manager. I was greeted by Rene Ponce the on duty manager. I explained the whole situation. He was going to look into it for me and call me on Monday morning. Well Monday came and went by Thursday I called again. Anyways, this is how the next couple of weeks went. Needless to say we did finally have our blinds installed. We never heard from Lowes management again. I fully understand things happen and may not always go as scheduled, but the lack of good customer service will not be forgotten. We will not use Lowes again.
    - CORALEE S.
  • A
    Express Blinds & More
    Great Job very efficient t
    - Cindy V.
  • A
    Gotcha Covered
    - Sheila G.
  • A
    Express Blinds & More
    - Carole O.
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Window Treatment Experts in Ramona

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