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Window Replacement reviews in Poway

  • A
    Renewal by anderson
    Damian came to measure windows and went over how the install would go through, he also came back after the job was done to make sure we were satisfied with our window install. Zibi and Danny were the installers who showed up on time and worked efficiently to get the windows in very quickly. They were very professional and were so clean with their work, I was really impressed with the works a shop they showed. Not to mention they finished in half the time they originally estimated. Great job guys.
    - Christian L.
  • A
    Dreamstyle Remodeling of San Diego
    Angel was send out by Renewal Anderson to do the finishing touches and stain the wood on a sliding door that was installed by another crew. Angel was very accommodating to my needs and suggested several options on how to make my sliding door look sharp and presentable. Renewal Anderson really care for their customers need and Angel is an example GOOD JOB.
    - preston c.
  • A
    Dreamstyle Remodeling of San Diego
    I made a contract with Renewal Anderson to install 3 windows and a sliding door on my house. Luis,Fernando,Mario and Geraldo came and introduce themselves as window installers from Renewal Anderson. We reviewed the contract and what they would be doing. These guys came promptly @ 0900 am, and started working and working and working, took a 45 min lunch break and came back again continued to work until the job was complete. I never saw 4 guys working together and don't say much to each other about other stuff except about the job they are working on. I like that because there is no BS except to get the job done properly. These guys are truly dedicated to their job and profession which would make Renewal Anderson proud to have them in their team. I would request for them again if ever I would have another project in the future. Good Job!!
    - preston c.
  • B
    Dreamstyle Remodeling of San Diego
    UPDATE: After several weeks of non-responsiveness by the company, my concerns were finally addressed after completing and submitting the Renewal by Andersen post-installation survey. The local Operations Manager (new ��� Scott) and Construction Manager (Vinnie) became personally involved and inspected the installation. They found that the installation was poorly done and not completed to their standards. At my convenience, they arranged for a 3-man crew to come back to remove and re-install the windows, with Vinnie initially supervising. The crew was polite and professional and did an excellent job. After I later identified some minor discrepancies, Vinnie came back and viewed those items and had them fixed. This is the type of responsiveness, professionalism, and customer care I originally expected when choosing Renewal by Andersen. They made sure we were satisfied and pleased with our windows installation. As a result, I have changed their overall experience grade from "F" to "B". The only reason why I am not giving Renewal by Andersen an "A" is because of their initial non-responsiveness. Kudos to Scott, Vinnie, and their crew for making it right. ORIGINAL REVIEW: Renewal by Andersen might have a superior window, but the non-responsiveness of the San Diego team regarding my windows installation concerns, which included damage to my home, has convinced me to not have any more windows replaced by Renewal by Andersen. When the San Diego team failed to respond to my concerns, I sent a letter to Renewal by Andersen's President, Paul Delahunt (mailed 12/26/2017). As of today, no one has contacted me from Renewal by Andersen. In a nutshell, I had the following issues with their unprofessional installation: (1) They canceled on the day of the original installation appointment, which I had taken time off of work for. (2) A single installer arrived for the re-scheduled appointment without all of his tools, which contributed to damaging my home and the installation of 3 small/medium kitchen windows taking over 8 hours. (3) Due to the installer accidentally breaking one of the outside window overfit mouldings and causing damage to the inside drywall, installation repairs needed an additional 3 days of appointments. (4) Damage also included large pieces of the house's 2X4 frame splintering off its edge and a 3" long by 1" wide (at its widest point) chip in my marble counter due to the removal of the original windows. (5) Although the installer was personable and seemed to work hard, he made poor choices such as purposely breaking the glass of the original windows without ensuring the glass shards would not go into my kitchen and be scattered throughout my backyard, where children and pets play. Also, I believe the company set him up for failure by not having another teammate come with him and help. Bottom Line: The premium price you will pay for these windows might get you a superior window, but will not ensure you get a professional installation or the high-level of customer service that you should expect. I recommend that you get your windows from a different company.
    - Eugene P.
  • A
    COMPLETE BUILDERS INC
    The service was terrific. They were very smart about they way the handled everything from finding and solving the problems. There work is terrific. They were on time, professional, friendly and helpful. They even went out of there way to help with some other small items that weren't on the list and corrected those with no additional charge.
    - Steve G.
  • A
    C & J Skylights
    The fix did not resolve the leak, so I ordered the four skylights. After removing the skylights he also repaired the roof with new paper and flashing. The skylights come with a no-leak guarantee and he guaranteed the repair he did, too. I found Jeff to be professional and very knowledgeable. His pricing is very fair. If you need skylights, this is the man to trust.
    - Steven B.
  • A
    Green Living
    Nathan Alexander was my point of contact. He explained the products and services provided very thoroughly and had Greenliving replace my old windows. The guys that came in replaced my windows very fast and painlessly. Overall I am very pleased with their workmanship and I would definitely recommend them to anyone looking at getting new windows.
    - Jesse M.
  • A
    Lovely Windows By The Lads
    The service provided was excellent! My windows and screens were perfectly clean and the tracks were cleaner than any other service provider has been able to do in the past. Oscar and Manual did a great job! They moved items in order to access the windows and returned the items to their proper place. They took good care while in my home. I will be hiring them again for my next cleaning.
    - Norman K.
  • A
    Kyles Glass
    It worked out great. He was a friendly and informative person. He wasn't put off by the fact that I had to change our appointment so much. The work was good. Everything was good. They were friendly and professional.
    - Pamela Y U.
  • A
    US Window & Door
    I received fantastic service from beginning to end and couldn?t be happier with the product. The workers were professional, arrived when they said they would, knew what they were doing, completed the work in a timely manner, and cleaned up when they were done. Tim returned to my home to inspect the work and make sure it met their standards. He answered all my questions and he explained how to maintain the door and windows. He found a problem with a wheel in the screen and ordered a new screen for me. They
    clearly take pride in their work. 

    The windows and door look fantastic and open very easily. They keep my home significantly cooler, even in the intense
    Southern California summer heat. I live near a busy street and with the windows
    closed, my home is so much quieter. My only regret is that I didn?t get the
    windows sooner. I would definitely recommend US Window & Door to a friend!

    Order number: 1781386
    - Caryn C.
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Window Replacement Installers in Poway

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