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Water Heater Repair And Installation reviews in Poway

  • D
    Anderson Plumbing Heating & Air
    I thought I was hiring the best, since the company has so many A ratings, and their slogan is ���nobody wows clients like we do.��� My experience was a nightmare! The work failed inspection by the City Building Department, not once, but twice! First, a very nice plumber came out and replaced the hot water heater and pipes. He appeared to do a good job with the water heater itself. But, he failed to adequately secure the pipes. When the City came out to inspect, the gentleman was able to remove one of the straps with one finger! I notified Anderson, and they sent the Plumbing Supervisor out the next day. He told me that the Plumber had used the wrong kind of straps! He said he would find the right straps, and then explain to the Plumber how to do the job. Common sense: teach the Plumber how to do the job BEFORE sending him out, not AFTER! Also, the Plumbing Supervisor asked to see the estimate I received from an outside company for restoration after the job was done. He said he could get me a better price with their in-house people, and would get back to me. I never heard from him again. Then the furnace. A Technician, also very nice, came out and replaced the furnace. He assured me that it was safe to use. But when the City Inspector came out, we opened the door to the closet where it was located, and immediately smelled gas! He checked all the connections, and found one that was leaking, and shut down my new furnace! I called Anderson, and they told me they would send out the HVAC Supervisor the next day. Excuse me??? Gas leaks can be fatal! The Supervisor insisted that nothing was leaking, yet he replaced the connector where the City Inspector had found the leak. According to the Inspector, the reason for replacing the connector was that of course, it was leaking! All of this scheduling and re-scheduling work and inspections resulted in many disruptions to my life, cancellations of appointments, and other inconveniences. Someone from Customer Service called me when the work was almost done, and I explained most of what had transpired. She promised to have a higher level Manager call me. So far, I have not heard a word. I think the least Anderson could do, is take full responsibility for doing a less than ���wow��� job this time, and try to make things right.
    - Sharon S.
  • A
    Almco Plumbing
    All the jobs was done perfect, quality of work is outstanding. All work was performed during specific timeframe comfortably for customers. Clean and neat work. I recommend this company for anyone who���s looking for professional plumbing service!
    - Igor G.
  • A
    It went very well - Victor provided an excellent review of the pros and cons of either option. I ended up going back to the traditional tank water heater. Victor reconfigured all the plumbing, the venting, and gas lines to bring in a nice 75 gal tank. It has been working flawlessly since he installed. He helped with the water recirculation setup to make sure we had hot water at key times throughout the house. It was a pretty big job - I could tell that Victor wasn't rushing things and wanted to make sure the work was done properly with excellent fit and finish, and passed code.
    - David W.
  • A
    Liberty Plumbing Heating Air Conditioning Inc
    We had another plumber come out (also highly rated on Angie's list) and recommended replacing the filter (~$400 and he was about 99% sure that was the problem). Fortunately we had Liberty come out for an estimate also. Liberty sent out Steven and he was amazing! He did some troubleshooting (which the other plumber didn't do much of) and found out that our water heater nipples were plugged. Only $125 (and an additional 10% off Angie's list) and it fixed the problem! We have already had Steve come out to fix our AC and now need him to come back again for the kitchen faucet. Highly recommend Liberty (esp Steve!)- great prices, honest service!
    - Alice L.
  • A
    Water Heaters Only, Inc
    My very elderly water heater (21 years) finally developed the leak of death. It was 5:00pm on a Sunday and after searching Angie's List I found Water Heater's Only. I expected to possibly get an answering machine when I called, but they picked up right way. They offered an appointment the following morning-early afternoon, and Jim and Milton showed up right on time at the early portion of the time estimate window. Both were extremely nice, and very professional. The entire job took less than 2 hours and the area around the new water heater was clean (can't say much about the rest of the garage since several boxes were a soggy disaster). Thanks again for an A++ job with the BEST price in town! I would definitely hire again. (P.S. check out Google too - this company gets 5-star reviews)
    - Meredith R.
  • A
    Black Mountain Plumbing Inc
    It all went very well - John arrived the same day we called for service within the promised time frame (other plumbing companies were too busy to come out the day we called) . A significant part of the water heater was no longer working but happily was under warrantee (although not the labor). John replaced the part and then explained important information about our heater that we were not aware of. John is incredibly friendly, professional and knowledgeable. We would love to use him for our future plumbing needs.
    - Lorna F.
  • A
    Ideal Plumbing Heating Air Electrical Inc
    I could not have asked for a better company to replace our water heater, HVAC system and they even built a new platform to hold the units! The planning and work was thorough and seemless. They made accomodations for my Autistic, whom has sensitivity to noise and does not do well with disruption to schedules. Everyone is so knowledgeable and friendly! They even found discounts and rebates for us! Everything is working well!
    - Mary S.
  • A
    Rooter-Man Plumbers of San Diego
    Brian arrived on time and ready to work. He had to remove a garage sink which was in the way in order to complete the work. He installed the above components and the new 50 gal Water Heater including code upgrades. When complete he returned the sink and installed in back where it was and then cleaned up everything and was done. I'm very satisfied with this company and their responsiveness. A job well done. Brian was honest, straightforward and did good work.
    - Linda O.
  • A
    Plumbing Plus
    I was so impressed with this plumbing company. From the office staff to the repairman that did a fantastic job.  Mike De Silva should be proud of the service his employees provide. Andy first explained  E V E R Y T H I N G to me in simple layman terms. There was NO hyped up selling pressure. He simply answered every question and provided a very detailed analogy of every step in the process.  He was able to arrange an appointment of my choosing and the repairman -----> Scott <---- arrived right on the minute as scheduled.  Scott accessed the situation with the old heater and was able to keep costs at the estimated price. There was NO padding of the bill. Scott was professional and get this...... The area was cleaner when he left then when he arrived. What a bonus!!!! If you are looking for a Plumbing Company that treats you fairly on product and price, then stop looking now and don't waste your time and anywhere else.....go directly to Plumbing Plus in Poway.   It doesn't get any better....
    - D W.
  • A
    Plumbing Plus
    Called Plumbing Plus because I've used them before and trusted them too. Scheduled a Saturday appointment for estimate on the work. Scott arrived during the scheduled time frame and went through the work to be done. Estimate was e-mailed a few days later.

    The above work was performed about a week later. All the items were installed in about 4 hours. Very happy with the new water heater/tank and even have better water pressure than before. The replacement of the main shut off valve looks great and is copper, so don't have to worry about rust in the future. The toilet was installed and works great. They even hauled away the old toilet which was appreciated.

    Overall I'm very happy with the work done by Plumbing plus and will most definitely call them for future plumbing issues.
    - Peter M.
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Water Heater Installers in Poway

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