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Home Security System reviews in Poway

  • C
    LifeShield Home Security
    Most of the time the system seems to work OK, although occasionally it goes down at night for unknown reasons. Mainly my complaint is with Customer Service. Recently I received an error message, that contact was lost with my siren alarm. This is an alarm that calls the Fire Department when it senses that a smoke alarm has gone off. I called Customer Service, and was told that I need a 3 volt lithium battery, I don't remember the name of it, but it cost $9 on sale! When we climbed up to change the battery, we found that what was really needed was a CR 2450, which is far less expensive. When I called Customer Service, they said, "oh well, we don't have any batteries in stock, just take it back and ask for a refund." They were not concerned at all that employees are giving misinformation to customers! As if this wasn't bad enough...they sent a survey to my email address, but it was addressed to my neighbor, instead of to me.....and they even spelled my neighbor's last name wrong!
    - Sharon S.
  • C
    AlarmRelay
    This was a bait and switch situation. Their alarm system was already installed in the home where we moved, so I thought it would be easy to just have them get it up and running. The salesman came out and told me he was the one that sold the original system and was here when it was being installed during construction. He told me the system needed a back-up battery and a couple of other things that would cost less than $200 in order to become operational. In the end, it cost me nearly $600 and I only got burglary protection. For fire protection, which was used by the prior owners, it would cost an additional $555+ to make operational! For $1200, I could've gotten a brand new system installed by another company with far less angst and hassle.
    - Karen S.
  • A
    Remodel Works Bath & Kitchen
    Remodel works -bath and kitchen did an extensive make over of our bathroom.  We appreciate the patience and advice given us during the design and selection process.  It took us time to finally decide on the color scheme,  option features etc and George Brown had been very patient and understanding.  Lance Hawkins gave his recommendations which resulted in a better-looking shower than we had planned.   We also would like to thank Lance' team - Dennis Perret, Bret Maguire and Gonzalo Macedo for their  outstanding workmanship and their effort in keeping the work are clean during and after their days work.  Thank you all for a work well done.
    - Darrell H.
  • A
    Frontpoint
    I didn't end up using them.  The interaction went great, they have very good customer service, they were able to customize a system for exactly what I was looking for.  I ended up not using them because they are a self installation service and I wanted someone else to do the installation for me.
    - Kurt O.
  • A
    ADT Security Services San Diego Sales
    They really did a great job on the installation and they made sure that they explained every portion of the system in complete detail. They gave me free equipment and free installation. They even beat the price from another company, saving me one hundred and fifty dollars per year.
    - CRAIG M.
  • A
    Link Interactive
    The system is very easy to install and works fantastic. Tech support was great and there to answer any questions we had during the install. Absolute best value for the money, very customizable.
    - Shawna M.
  • A
    Frontpoint
    They came out and did what they were supposed to do. There was no extra charge and I did the installation myself.
    - Scott M.
  • A
    ADT Security Services, Inc
    They have a good reputation. We have been using them for 27 years. I like their punctuality and their products.
    - Sue B.
  • A
    ADT Security Services, Inc
    The young man that installed it for me was absolutely superb. It gives me peace of mind.
    - Nancy C.
  • A
    Knight Security & Fire Systems
    I've found them to be quite responsive and quite knowledgeable. I had them make some changes to my alarm system after I had a break-in to the house and they were great.
    - Edwin Q.
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Home Security Companies in Poway

Companies below are listed in alphabetical order.

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