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There are 28 highly-rated local bathtub refinishers.

Bathtub Refinishing reviews in Poway

  • F
    Evolving Reglaze Bathtub Refinishing
    I do not like to leave negative reviews about people or their companies, but unfortunately I have to do it for this one just so others do not fall into this trap. First and foremost, please beware of bathtub refinishing in general! Read up about the dangers of this process and the chemicals used!! You will think twice about this process, because you're not told about how toxic and dangerous it is. Jennifer, who is apparently the company owner, was very responsive and eager when I was shopping around for someone to refinish our bathtub. She and her technician were fine when they arrived and they completed the job in a few hours' time. That's when the issues began. See, both Jennifer and her tech wear industrial respirators when refinishing your tub. We were told the tub would cure and dry in a few hours. Jennifer told me that I could have our kids use the tub the next day! About 5 days later, the smell still overpowers anyone who enters the bathroom for even 10 seconds, despite having multiple fans ventilating the bathroom. The smell was so bad that it even seeped through the air ducts and into my kid's room next door. So, 5 days after having the bathtub refinished, way past the 'curing and drying' time Jennifer gave me, I stepped on the edge of the bathtub (after making sure it was actually dry) to cover the air duct with some plastic and the finish on the bathtub actually adhered to and peeled a layer off the bottom of my flip-flop and left it imprinted on the tub! While examining that, I then noticed flakes in the bathtub where the finish was actually flaking off less than a week after it was applied! The smell, the fact that the chemicals took off a layer from my flip-flops, and the flaking all combined were too much - I called Jennifer and explained the situation to her, along with photographs, and all I got was attitude. I explained to her that I did not want the tub refinished again because of the unholy stench and chemicals and that I wanted to speak to her about working out a refund, but all I got was attitude and more attitude, to the point where I just hung up the phone because I did not want to listen to her arguing any longer. I cannot recommend this 'company' to anyone, not based on their responsiveness and the quality of their work. Now, I know that Jennifer will likely have an 'explanation' for all of this, as she tried to convince me that this was all my fault, but this is simply my side of the experience with her company. Would I use them again? No. Would I recommend them to family and friends? No. Would I recommend them to strangers reading this review? No. If you want your bathtub refinished (after reading all the literature about the dangers online) you have plenty of other choices and I would strongly recommend you go with one of them.
    - CJ M.
  • F
    3 in 1 Bathtub and Kitchen Refinishing, Inc.
    I purchased the Angie's List deal for "Standard fiberglass tub shower enclosure up to 60x30x72" as copied from the coupon [and the receipt from 3-in-One also says "Refinish fiberglass tub shower".  This had also been told to me by Lupita, an employee who came by in December with her kids to look at my tub shower.  She had said the walls and 2 small etched areas were included in the coupon price with the tub. 
    Eddie set the appointment on the phone with me for May 4.
    The worker asked what was to be done and I gave him my Angies List coupon.  He then removed our shower curtain and the rod that was screwed into the porcelain side - and removed our shampoo/conditioner dispenser that was glued to the shower tub wall.  
    THEN, he went outside and came back in and handed me his phone [he had a hard time explaining in English and just kept pushing his phone toward me].  The lady on the phone said it would be an additional $300 for the service.  When I asked why, she said the walls would be extra.  I quoted her the verbiage in the coupon and told her Lupita had come out and specifically said the shower tub walls were included to 72 inches, which mine fit into.  The lady simply said there must be a misunderstanding and that it would cost $300 extra, which I should be happy about since it is usually $600 extra for the shower tub wall portion.
    My husband called the lady back and told her that we expected them to honor what is on the the written coupon and also told to us by Lupita.  The employee would not budge and said the worker would come out the next day and hook the shower rod back up and use double stick tape to hang up the dispenser again that he had removed.  My husband said he does not appreciate an obvious bait and switch and that we would write a review of the facts.  The lady told him to "go ahead, we have enough good reviews".
    After the worker "completed" the job, he told us not to open the door or use the area for 24 hours.  He then gave us a "paid receipt" that also said "Refinish fiberglass tub shower".  My husband and I again called the company as it shows on even their own receipt that it includes the side walls to be cleaned.  They said they did not care.
    The next day, the worker returned to put up the shower rod and dispenser.  I pointed out that there are two large areas of raised white drip areas of the white material he used.  He was not happy to have to fix it...requiring him to sand down and refinish the areas that were raised and bubbled drips.  He said it would be ready to use in 4 hours.  I asked about the 24 hours since that is what he said yesterday.  He said no, just 4 hours now.  Also, he did not know of or have any written 5-year guarantee that the 3-in-One website guarantees customers.  
    I now have a dingy wall with a couple of small mold spots in the grout where it meets the tub and a nice white tub.  This is a horrible company that advertises a service very clearly...and then just simply refuses to provide the whole written service.
    - Debbie H.
  • A
    3 in 1 Bathtub and Kitchen Refinishing, Inc.
    It was fine...
    - Ryan A.
  • B
    3 in 1 Bathtub and Kitchen Refinishing, Inc.
    When they refinished the tub there were some drips in the final finish and the quality of the new finish is not what I had expected it to be.
    - Russell W.
  • A
    3 in 1 Bathtub and Kitchen Refinishing, Inc.
    unknown
    - GARY E C.
  • A
    3 in 1 Bathtub and Kitchen Refinishing, Inc.
    unknown
    - Gregory M.
  • A
    3 in 1 Bathtub and Kitchen Refinishing, Inc.
    refinished my shower/tub-looks like new. they did have ask for an additional $75 to scrub with ajax first, which had already been done.
    - ELLEN G.
  • A
    3 in 1 Bathtub and Kitchen Refinishing, Inc.
    They arrived a few minutes early, looked at the problem, patched the defect and were cleaned up and gone in just over a hour.
    - James H.
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Bathtub Refinishers in Poway

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