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Cleaning reviews in Pollock Pines

  • C
    Stanley Steemer
    If you call the phone number posted, you get the corporate customer service person who sets it up the service with the local office. I described the areas that needed to be cleaned and was given a price. I called back the next day to verify the price and set it up. Because i am just moving to the area i asked a friend to be there when the work was done. They arrived on time, started the job and then casually asked my friend if she thought the carpets needed a deodorizer...she said i guess so. They finished the cleaning and when i got the invoice it was for $115 more than the agreed upon price. $91 was for the deodorizer, $24 was for the steps. I definitely included the steps in the original request but now they said i didn't. When i called to find out why this happened, i did get put through immediately to the local manager and he agreed to give me a credit for the $91 deodorizer charge, which I did appreciate. Bottom line...beware their tactics to squeeze expensive ad ons in at the last minute...and always get their quote in writing.
    - Susan D.
  • D
    Reliant Cleaning
    Very cold personality did not just see what needed to be done and do or ask.







    |If you did not say each thing to be done she would not do it. Broke several things while cleaning, Even when I told her I could not have her the day after my mother died she still charged and with a poor attitude. I know my house is a little cluttered I am a stage 4 cancer patient fighting for my life and need a little help. The date of last contact is a guess.When she called to say she needed more hours it was a relief to say I did not want her to return and sent her a check. I do not mean to down grade anyone, however I did not feel comfortable with her in my home and she wore a cell phone strapped to her arm and was often on it while she worked
    - Gail M.
  • B
    Maid In The Mountains Holistic Housecleaning
    The owner of the company is very nice. However, there was no consistency of cleaners sent to my home. Therefore some months the cleaning was okay and some months I was not pleased with the work. One of the major problems was punctuality. They would show up anywhere from 10-50 minutes late or call at the last minute to cancel. I am sorry it did not work out because I felt the owner was trying to establish a good business, but it was not reliable.
    - Julie B.
  • A
    5 Star Housekeeping
    She's been cleaning my house for a year. Many of my friends have been using her services for over a decade so I knew she would be good. Many of my friends know her well and for a long time so I know I can trust her which is so important when someone's cleaning my home. This way I don't have to be home when they clean. She's more expensive than others but more thorough. You get what you pay for.
    - Steffani L.
  • A
    SQUEAKY CLEAN WINDOW CLEANERS
    Very professional. Excellent job. Very pleased.
    - Noreen W.
  • A
    Tradewind Window Cleaning
    Everything went very well
    - Beverly R.
  • B
    AAA CARPET CLEANING
    It was repaired perfectly. Door was leaking.
    - Mary Anne D.
  • A
    Eilmas Window Washing
    They were very thorough and the price was reasonable.
    - Grant L.
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Cleaners in Pollock Pines

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