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Blinds And Curtain reviews in Pleasanton

  • A
    Window-ology

    The initial meeting with the sales rep went well, but the follow-up was lacking, in our opinion. I was able to talk with the owner, and he personally took over our account and followed it through to completion. Between him and his installers, who were especially accommodating and very professional,  the job had a flawless installation and we are very pleased with all aspects of the project. I'm still suffering a bit from "sticker shock" but we got what we wanted and maybe I'm just not up-to-date on what things cost nowadays.


    - Thomas B.
  • A
    Viu Window & Home
    I extensively comparison shop and solicit multiple bids for home services. We were surprised and delighted that Gladys undercut three other companies that came by for consultation (including Costco). We've already contacted her for a second home that we'll be acquiring.
    Gladys was prompt, professional and through. She kept us regularly advised on the arrival status of our shutters via phone or text because we were impacted by the Christmas holidays and the port slowdowns brought on by the 2014-2015 strike. Our shutters arrived earlier than her conservative forecast..
    We're very happy with our shutters and the installation work that was done.
    - Hans O.
  • C
    Window Fashion Pros
    Not well.  As their customer service told me they sold the type of door we were looking for, but when I actually got in touch with the sales person I was told something entirely different.  Fortunately, Angie's List refunded our big deal so we only waisted time dealing with these people and not money.
    - Larry D.
  • A
    Budget Blinds of Pleasanton

    Miguel and Fannie were fantastic to work with!  I called two or three blinds companies.  Miguel was by FAR the most professional.  He came extremely prepared with his sample books and kits well organized.  Asked me what I wanted and needed.  I told him what I wanted and that I wanted the best value not the cheapest solution.  He showed me the options and choices.  He had great selection and the quality of the solution/products he recommended was really good.



    I bought plantation shutters for 6 windows and some nice roller shades for a sliding glass door with a cornice.  They look awesome!  My wife loves them!  Miguel and Fannie did the install and did a great job.  The cost was extremely good in my opinion, the value excellent and the buying experience was great from start to finish.



    The shutters and shades take a while to come because they were manufactured in China but I did not mind waiting a bit because Miguel and Fannie told me that up front and kept me updated on the progress of the order being fabricated, arriving and clearing customs etc.  They completely managed and met my expectations through out the whole process.



    I am very impressed with the quality/value of the shutters and shades, the quality of the installation and the whole experience working with Miguel and Fannie.  GREAT JOB!  HIGHLY RECOMMEND!


    - Scott L.
  • A
    Viu Window & Home
    I recently purchased a new house and needed blinds for all of my windows. I contacted a couple of companies to bid my job. Gladys came to my home and measured all of the windows. She brought samples to my home. This was obviously not her first rodeo. A company that measured and bid the job the day before said it would take about 3 weeks to get the blinds from Hunter Douglas due to ordering just before Christmas. He provided a good bid price and assured me that (1) nobody could get the blinds installed sooner, and (2) nobody could beat his price. Wrong and wrong. Gladys crushed his price and they were installed within 10 days. Actually, installed the day after Christmas. Maybe she has a friend at the Hunter Douglas factory? Installed on time by two nice guys. Thanks again, Gladys.
    - Mark S.
  • A
    Viu Window & Home

    I called Gladys of Viu Window and Homes and an in-home consultation was set up for the next day. I stated that we were interested in the Hunter Douglas Luminette Privacy Sheers.  She brought samples to our home and was very knowledgeable of the Luminette Privacy Sheers. I knew exactly what type of blinds we wanted, so only those were discussed. I rated the price as N/A, because I have no reference to compare her pricing to. She was the first and only person I contacted and we were very pleased with the product and her professionalism.


    - linda r.
  • B
    EZ BLINDS & SHADES
    He was prompt both when he came to provide estimates and on the installation date. They came back for the installation within 10 days as promised and I was very satisfied with that. The installation workmanship was good. Overall I am happy with the installation. I would use their business again in the future.

    - Janardhanan R.
  • A
    Window-ology
    Started in their shop looking at a variety of options - then they came out to measure.  One window was oversize by the manufactures specs but Window-ology was able to custom build to the larger size. Installation took about an hour and a half.  All went smoothly.
    - Lawrence F.
  • A
    E Z BLINDS & SHADES
    Measured the diameter and set the template for the semi-circular window.  Designed the horizontal section to support the semi-circle.  6-7 week estimate was actually 8 weeks, but not an issue as it is a custom fit.  Installation was done in less than 2 hours.  Fit and finish look great.  Shutters on the semi-circular window are all individually adjustable and the entire section hinges down for cleaning.  The horizontal sections swing out for cleaning and are standard shutters.  Extremely pleased with the results as the framing around the semi-circle has a constant radius with no deviations.
    - James s.
  • F
    Half Price Drapes
    When I first saw the beautiful drapery panels offered by Half Price Drapes at a very reasonable price, I was very impressed and eager to have them provide draperies for several rooms in my new home.  But, from the beginning, their customer service was a disaster. I started my process in about May and didn't get my drapes until January. I lost many months just chasing down the woman who came to my house to measure. She just couldn't get her act together to give me a quote.  On the rare occasion I could reach her I got responses like "Oh, I forgot all about you!"  Week after week I was promised a quote.  When I finally got one, I was shoked.  It wasn't what we had talked about at all.  Finally, I talked to a different person at the company who told me that was typical of this salesperson and started over with me. I ordered my drapes with guaranteed delivery by Thanksgiving, but did not receive them before Thanksgiving, or even Christmas and no one would return my calls asking when they were coming.  This was a disappointment, but I was still very happy to have them installed just after New Years.  That is, until I saw them.  The rods are too short to completely cover my windows, the panels do not go floor to ceiling as I asked, but are about a foot short and the hold backs were not deep enough to hold back the draperies properly. This last problem I was able to fix myself, although they charged me for the new tie-backs and didn't credit me for the old ones. It's been a couple of years now and despite my many attempts, no one at this company has ever returned my calls begging for them to get them done right. I am really disappointed.  This is one of those projects, that if done properly, would have been a beautiful enhancement to my home, but as it was done, it looks like a DIY project done wrong.
    - Rob O.
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Window Treatment Experts in Pleasanton

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