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Fireplace Repair reviews in Pleasanton

  • A
    SOD Builders
    We hired SOD builders to completely gut and remodel our kitchen, bathrooms and living room. living at a house without a kitchen or living room during any type of remodeling is not easy but SOD builders and his excellent supervisor and the working team, the living at the house during the work was possible and definitely worth it. They all were very polite, experienced and skilled group of hardworking people that after this remodeling, we will absolutely hire them again for any remodeling projects no matter what the cost will be compare to any other company. Their approved to work overall system and communication skills with everyone on the team that was at the house during the work, was terrific. On top of all the above, the work quality that was done -- was beyond our expectations. We highly recommend this company to anyone who is searching to remodel any part of their living space.
    - Arvind A.
  • A
    SOD Builders
    This company did a wonderful remodeling job at our house. We hired them to remodel our kitchen, bathrooms, patio and front yard. They always were in touch with us about the progress of the work and the office staff was very professional and polite with us when it comes to billing and documentation. The work was managed by 1 person ((Allen) who was in charged on everything related to the project. At the end of the work, Allen provided us with a nice disk on key that included all the related documents, pictures and videos of the work from day one till the end of it. They were professional and I would recommend them for others to use.
    - Jack G.
  • B
    The Chimney Doctor
    We contacted the Chimney Doctor to explain the problem and he advised us that he would be unable to help with our problem, but did refer us to someone who may be able to assist us. Very professional and great company, just not able to help in our situation.
    - Ken L.
  • A
    The Chimney Doctor
    David was awesome.  Was on time, clean, kind, respectful, thorough and did a good job.
    He spent a lot of time answering questions and explaining things.
    It was definitely worth purchasing this deal from Chimney Doctor.
    I wouldn't hesitate to recommend him and/or use his services again.
    - Daniel R.
  • A
    Mike's Mobile Screen & Chimney Service
    When the technician arrived on time at the scheduled appointment time, he immediately got to work. In no time, he found that the chimney had already been thoroughly cleaned. He performed the inspection and recommended we get a chimney cap installed and said it's something that we could do ourselves so it doesn't cost any more money to have someone else do it. I was very impressed of how honest he was as he could have gone ahead and cleaned the chimney knowing it didn't need it and charged me for the full service. Instead, he just charged for the inspection as this was the only service performed. I will definitely be using Mike's Mobile Chimney for my chimney/fireplace.
    - Tessa C.
  • C
    H.I.P. Renovations-Home Improvement Pros
    |I simplified this project as we went along because I felt the contractor lacked the craftsmanship skills to complete it properly.  In the end the fireplace project was 80% done from my original vision.  It took them way too long to complete this aspect of the project even when I factor in the delays caused by the discovery of water damage.

    There was a complication involving this project where water damage was discovered after the wall was demoed.  This required a second project that required the stucco on the outside of my house be removed and new flashing paper installed, and the stucco replaced.  In general this went pretty well.  The stucco team was great but this seemed to be subbed out. The demolition was like most other aspects of the project.  The team seemed ill prepared and did not plan their work well.  I was constantly cleaning up because fragments of stucco were all over my hardwood floors.  They did not have tarps of their own and used old carpets that I had laying around.  They used my brand new Air conditioning unit to support make shift scaffolding to demo the wall.

    In the end, I felt I was over charged for materials.  I kept a close eye on what was used then went to homedepot online, padded the quantities to be more than fair and came up with less than half the amount of the materials estimate.  When I asked for receipt to reconcile the difference, I was met with resistance and never provided an full accounting.  By the time it was all over I really just wanted the team gone so I paid the balance.  The biggest plus is that the owner was very responsive but that came with a lot of negatives for me.
    - Scott L.
  • A
    DNA's Clean Sweep Chimney Service & More
    Called them on 11/25 for help to fix a tilted chimney cap of my gas fireplace. They recommended a chimney inspection for $69 since just to come out and fix the cap is already a $75 service charge. If it's just a minor issue, their crew will just re-attach the cap on the spot without extra charge. It totally makes sense for me to the do the inspection instead. Scheduled for 12/11 betweeen 10a and 12p.
    Rob and Al arrived before 12p and they started by inspecting the chimney from the fireplace then climbed to the roof (2-story) to take a look at the chimney cap. It turns out I am losing a screw on the chimney cap. They re-attached it and let me know that everything is okay regarding my chimney (from top to bottom). There are a lot of dust/dirt collected at the fireplace due to draft from the chimney. They spent time on explaining to me that it was due to an opened damper above the fireplace; however, for safety reason the damper was installed in a way that it cannot be closed. In case there is a leak, the gas can escape through the chimney instead of into the house. They also offered to clean the fireplace for me but I think I can just do it myself with a vacuum.
    Overall, their service is very professional at a very reasonable price as well as with great courtesy. I will definitely use them again in the future.
    - David T.
  • A
    The Chimney Doctor
    Owner David Rodrigues contacted us immediately following an e-mail sent to him requesting a price quote.  David came to our home, inspected the chimney, made some suggestions as to how to best deal with our situation and timely provided us with a price quote for all of the work.  David showed up on time as promised with a co-worker, removed an extremely heavy and large fireplace insert and prepared the chimney for cleaning with a special solution that would break down the creosote that lined our chimney.  He explained in detail how the process would work, when materials would be received and when he would be able to install the new gas fireplace log set.  Our fireplace was already set up to receive a gas fireplace log set, so all that was needed was to connect the gas line stub to the new set and to make sure everything was working.  Once the chemical was allowed time to break down the creosote, David cleaned out the chimney and inspected it for safety.  Finding no cracks or issues, he proceeded to connect the new gas fireplace log set to the existing gas line and set up the fireplace.  The fireplace log set is turned on and off by a handheld remote.  It worked great following installation.  We did subsequently have an issue with the remote, and David had to return twice to troubleshoot the remote control device. We felt really bad about having to have David return twice, but he always found time to come by to investigate the problem and after the second callback decided to install a new remote control device and let the manufacturer deal with the issue.  He was courteous, knowledgeable, responsive, dilligent and everything works great, just in time for the holidays.  We love the gas log set HE picked out.  It is very realistic looking and gives off great heat.  We would highly recommend David and his company if you are contemplating any fireplace work.
    - Kimberly K.
  • B
    DBA Gas Fireplace Co
    We recently bought a home with a gas-fireplace, which had black soot on the inside of the glass. It was a concern, so I wanted to get it checked and also serviced before the winter. Doug from DBA fit the bill and I scheduled an appt with him. Unfortunately, he forgot to update his calendar and promptly forgot about it. After waiting for 3 hrs, I gave up and called him to leave a msg to not bother. He called back to apologize, and I rescheduled for the next week. The second time, he called after waiting for 2 hrs to tell me that his current is taking way longer than expected. However, he finally showed up at around 12:45 PM (in a 10 to 1 appt. slot).

    Apart from these scheduling snafus, Doug was very good, and knew his way around the fireplace. He was very thorough in cleaning, and also very careful not to get any of the soot on my carpet, couch, etc. He also gave me a $50 discount for all the trouble!
    - Pramod K.
  • A
    CUSTOM FIREPLACE PATIO AND BBQ
    THE SERVICE PEOPLE THAT CAME OUT WERE WONDERFUL. WHEN THEY TESTED THE GAS LINES THAT WERE ONLY INSTALLED ABOUT 5 YEARS AGO, THEY SHOWED ME ON THE METER WERE THERE WAS A LEAK AT EVERY JOINT. THEY WERE NOT SEALED ORIGINALLY. THEY STAYED LATE TO FINISH THE JOB RIGHT AND INSTALLED THE INSERT ALSO. IT WORKS LIKE A DREAM.
    - JOANNE L.
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Fireplace Contractors in Pleasanton

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