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House Cleaning reviews in Playa Vista

  • A
    Professional Cleaning
    I asked the service to pay special attention to the bathrooms and the kitchen.  Those rooms were spotless upon completion.  The two cleaning professionals washed cabinets, appliances, fixtures, and counters.  They even made my stove look like new.  In addition, they dusted all of the furniture and mouldings, vacuumed the carpet and area rugs, and washed all of the stone and wood floors.  I will definitely use them again.
    - Robyn H.
  • A
    Professional Cleaning
    Professional Cleaning made my home sparkle. They deep cleaned the two bathrooms including all plumbing fixtures, light fixtures, and cabinetry. They vacuumed and dusted the bedrooms, swept and mopped the hardwood floors, de-greased the kitchen cabinets, cleaned all of the appliances, cleaned the inside of the oven and washed the floors. The team of two people worked quickly but thoroughly.  They even fixed the shades on two of the light fixtures.  They provided excellent service.
    - Robyn H.
  • F
    JB Cleaning
    , therefore he needed to be paid. His employees (2 guys) were waiting outside. Basically Jose was there to collect the money before the work was done (he obviously didn't trust his own guys - and I shouldn't have either). Nonetheless, when they came in they were carrying the equivalent of a rent-a-shampooer from a grocery store. Since I had driven up from San Diego to Los Angeles and my condo needed one room and a set of stairs cleaned, I let them go ahead and do the job. Besides I was stupid enough to pay in advance. These guys did work hard but frankly their equipment was just not ever going to do a good job. In addition, it took about a week for my carpeting to dry out. That was fine because the condo was empty but for other folks that would not work out at all. Be careful with this company. I felt scammed after the fact.
    - Michael V.
  • F
    KisClean Non-Toxic Cleaning Services & Products
    Cleaner arrived 30 minutes late but did stay the extra 30 minutes on the
    back-end - a little disrupting to my schedule but that's not the major
    issue.
    The kitchen was barely touched. While she scrubbed the
    stove top, the counters weren't even wiped down! Not to mention the floors.
    One would assume they would mop/sweep the kitchen floor, but no. The floors were left dirty.
    The entry way table wasn't wiped down. The office desks weren't wiped down.
    When I went to the master bedroom, I noticed that she vacuumed around my
    husband's shoes. Now, I'm sorry his shoes were on the floor and I would
    have been happy to pick them up had I been told, but to simply not
    vacuum that side of the bed because shoes were there seems a little
    ridiculous.
    But the WORST that happened was the damage. There is a
    huge scratch in my hardwood floors where the cleaner had moved a chair
    to clean beneath it.
    And of course, there is no supervisor to make sure the place is done to your satisfaction.
    I most definitely will NOT use this service again.
    - tosca m.
  • F
    3 MAIDS
    We hired them to clean our new home before we moved in.  The home was empty so I thought it would be relatively easy.  There was no furniture to work around, no knick knacks to dust etc.  They sent a crew of 3 people. 

    Problems:
    1) The crew was a little late but not a big issue.  The issue was the time they recorded was earlier than the time they arrived.  This is a problem because I was being charged by the hour. 
    2) One person was quick, clean and efficient but the other two people were really, really slow.  Again, a major issue when I'm being charged by the hour.  It was so unreasonable that it was almost comical how slow and inefficient they were being.  And the areas that they supposedly clean were still dirty. 
    3) The owner or manager, Fred, did not live up to his promise for satisfaction guaranteed.  I called him immediately to tell him I was not happy.  I sent the crew home early because it was such a big issue and I did not want to waste any more of anyone's time.  Since Fred had promised me satisfaction guaranteed I told him I'd like him to send a new crew but he said (almost verbatim), you can't make everyone happy.  I reminded him that he has a "satisfaction guaranteed" on his website and he also verbally committed to that over the phone.  He told me that he cannot guarantee satisfaction.  He also insisted that his crew did a good job even though he was not there so I offered to have him come and see it for himself.  He refused.
    4) I then asked for a discount because I ended up having to hire someone else to reclean the entire house.  He was so nice before I booked him but then all of a sudden I saw his nasty side!  It was like Jeckle and Hyde...he became really rude and almost combative over the phone.  I had to ask him several times not to raise his voice and that I wanted to discuss the problem like adults in a reasonable manner.  I finally got him to calm down.  Then he did become more normal.  He ended up giving me about a $20 discount on a $270 job.  I ended up paying someone else to reclean the entire place...going over the areas that his crew supposedly already cleaned. 

    I've used other cleaning services before.  Unfortunately, the service I normally used was not available the day I needed them.  I would never, ever recommend them.  They send out a lot of flyers and coupons so without looking into it much, I just called them.  It was a terrible, stressful experience and the work was unacceptable.
    - Clara C.
  • C
    JOE GARCIA CLEANING SERVICES
    Joe was recommended to us by a coworker. We've used him for about a year now, every other week, and the quality of work seems to continue to worsen. The only reason we've continued to use his services for the year is to avoid the hassle of finding another cleaner. For a year now, we have told ourselves, "Hey, what do you expect for $65?" but each time his crew cleans our place, we find they do a lesser job than the time before. I continuously have to call Joe to remind them that the glass-topped coffeetable needs to be wiped clean. They seem to lack pride in their work. We have now decided that no cleaning is better than the current situation and are shopping for a new cleaner.
    - Kristy J.
  • A
    Diamond Cleaning Services
    Very well. Use it his team on a regular basis. Crew is polite and courteous. They get the job done quickly & thoroughly.
    - Barbara S.
  • A
    Maids Santa Monica
    it went fine for cleaning the window screens
    - JD G.
  • A
    Maid Brigade of Los Angeles
    unknown
    - Joseph L.
  • C
    Property Maid
    unknown
    - Robyn H.
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Home Cleaning Services in Playa Vista

Companies below are listed in alphabetical order.

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