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Cleaning reviews in Playa Vista

  • A
    Valley Carpet Cleaning
    Excellent! They called me back right away to set up an appt time and showed up when they said they would. Luis was amazing and spent extra time cleaning my sofa as my dog had just died and he had several accidents on it. It looks like new! My Crewel rug had to be taken offsite to be dry cleaned and they had it back in a week and Luis helped me lay out the new rug pad and position it perfectly!
    - Kathleen O.
  • F
    Green Carpet Cleaning Playa del Rey
    BUYER BEWARE: Misrepresentation of Pricing & Services Let me begin by saying ���ABSOLUTELY DO NOT HIRE THIS CLEANING SERVICE���. Here���s a horrible story of how to get OVERCHARGED, be MISLED, and get HUSTLED. When you first contact the company on phone, the customer is led to believe that carpet cleaning ���is about $35 per room with some other charges��� and that the ���service technician will advise you of the charges���. I was first quoted over $1,500 for 3 small rooms & hallway (all furniture was removed before they showed up, and 2 bedrooms still with the beds in place where they didn���t have to clean). He stated that it���s cheaper to do a ���deep cleaning��� at $1,500 than to replace all the carpets for $3,000. I stated that the carpets just need cleaning, to which he stated ���OK then we can do the job for $827. MASSIVELY OVERPRICED, and using their receptionist���s advice of $35 / room, the serviceman���s quotation should have been about $120 (being generous). The serviceman offered 3 levels & pricing of carpet cleaning, however regardless of the quoted cleaning level, we found that the cleaning machine is EXACTLY the same for any cleaning level. The quotation by the serviceman was MASSIVELY INFLATED and regardless of what clean level would have been purchased, the RESULTS ARE THE SAME using the same cleaning process ��� don���t let them fool you. What���s worse, the carpets are still WET THE THIRD DAY AFTER CLEANING. Carpets were over-soaked with solution. The serviceman rushed the job and just didn���t spend enough time sucking up the moisture. Moisture in the pads is slow to evaporate and causes mold. The serviceman just wanted to leave & go the next job. Their website advertises ���100% Satisfaction Guaranteed��� however they don���t have any intent of living up to this guarantee (evidenced with 4 follow-up phone calls to address the issues). Our carpets STILL are dirty in some areas. What a waste of time and money. My wife and I are seniors, and it���s obvious that this company preys on senior citizens. It is obvious that the charging practices take advantage of seniors; evidence: inside sales person advises about $35 per room and service people charge over $800 on 3 small rooms done in about 2 hours. We felt like idiots after the job was done, that we fell for their ���organic carpet cleaning��� spiel. We were suckers; don���t let this happen to you! Check the "after" picture; does this look clean to you? This company is VERY UNPROFESSIONAL, UNDEPENDABLE, AND MISREPRESENTS their services.
    - William H.
  • F
    Steam Carpet 4 U
    This was horrible. We bought a groupon that stated it was good for three rooms or 350 square feet. The fine print made no mention of area rugs being an extra charge. The total area for the carpeted areas to be cleaned was around 325 sq. feet. After rescheduling their arrival window from 11-1 to 1-3pm the evening prior, Jose shows up at 1:45. He states that area rugs are an extra charge despite the groupon not stating as such. Also he says the high traffic area of the hallway (which is not heavily soiled at all) is extra. I ask to talk to his manager and he says "go ahead". Doesn't attempt to call them or give me the phone number, he just stands there. I get the number off his clipboard and call...no answer. Not knowing what to do, he finally calls, talks to her and then hangs up stating that she wouldn't even SPEAK to me and that I should call Groupon. Kicked him out at that point and contacted Groupon for a refund. Absolute waste of time, had already cleared out all of the furniture from the affected area. I know carpet cleaners are notorious for upcharging once on site, but refusing to even speak to me or answer the phone is beyond the pale. Never use these guys.
    - Alistair K.
  • A
    Quality Carpet Cleaning Inc
    They were very friendly, helpful, and professional. The technician they sent was very friendly, honest, and efficient. He didn't try to overcharge me for anything and was honest about what I really needed for my place. He brought a mobile unit since I have two staircases and he worked very hard. I would definitely use these guys again, especially if I get the same technician!
    - Lauren D.
  • A
    Professional Cleaning
    I asked the service to pay special attention to the bathrooms and the kitchen.  Those rooms were spotless upon completion.  The two cleaning professionals washed cabinets, appliances, fixtures, and counters.  They even made my stove look like new.  In addition, they dusted all of the furniture and mouldings, vacuumed the carpet and area rugs, and washed all of the stone and wood floors.  I will definitely use them again.
    - Robyn H.
  • A
    Professional Cleaning
    Professional Cleaning made my home sparkle. They deep cleaned the two bathrooms including all plumbing fixtures, light fixtures, and cabinetry. They vacuumed and dusted the bedrooms, swept and mopped the hardwood floors, de-greased the kitchen cabinets, cleaned all of the appliances, cleaned the inside of the oven and washed the floors. The team of two people worked quickly but thoroughly.  They even fixed the shades on two of the light fixtures.  They provided excellent service.
    - Robyn H.
  • F
    JB Cleaning
    , therefore he needed to be paid. His employees (2 guys) were waiting outside. Basically Jose was there to collect the money before the work was done (he obviously didn't trust his own guys - and I shouldn't have either). Nonetheless, when they came in they were carrying the equivalent of a rent-a-shampooer from a grocery store. Since I had driven up from San Diego to Los Angeles and my condo needed one room and a set of stairs cleaned, I let them go ahead and do the job. Besides I was stupid enough to pay in advance. These guys did work hard but frankly their equipment was just not ever going to do a good job. In addition, it took about a week for my carpeting to dry out. That was fine because the condo was empty but for other folks that would not work out at all. Be careful with this company. I felt scammed after the fact.
    - Michael V.
  • A
    Camino Drape Shade & Blind Cleaners
    One of the best professional services I've ever experienced. Dusty eight-year-old drapes, blinds and shades from a model home were begging for a fresh start. Dan was precise, impeccable and uncomplaining. These were HUGE draperies, and he made sure everything was perfect when the job was done. Jack, the dad, was also on hand for the installation. Nice job, gentlemen.
    - Patti L.
  • A
    Quality Carpet Cleaning Inc
    This was an "Angie's List Special Deal".  It is the first time I have used any service provider from Angie's List and I could not be more satisfied!  Unfortunately, due to circumstances beyond my control, I had to change the appt. 3 times.   I spoke with two or three different schedulers on the  phone and each person was professional, understanding and never reacted in any negative fashion to my numerous changes.  On the day of the appointment, we received three phone calls to update us on the technician's arrival time and they were here within 15 minutes of the scheduled time. Our carpets came out beautifully clean and we could not be more satisfied with the price, people (both in the office, and in our home) and the results.  I would use and recommend this company again and again without hesitation.  
    - Kathy L.
  • A
    Valley Carpet Cleaning
    I purchased an Angie's Deal for a $147 whole home carpet cleaning.  I was very skeptical at first having been ripped off by carpet cleaners before who pull a bait and switch with you.  They offer a cheap price to get in the door only to claim that your stains are worse than they thought and they need "special" chemicals to clean the carpet which inevitably cost twice as much as the original offer.  Thankfully, the guys at Valley Carpet Cleaning were true to their word.  They showed up and cleaned the entire house at the $147 deal price.  The only add-on we were offered was Stain Guard protection which I opted not to do.  I was so happy with the service that I asked them to clean a large shag rug that had pet stains on it.  Given how thick the carpet was, they had to take it off-site to clean it properly.  Five days later, they brought it back good as new.  I was thoroughly happy with my experience.  The only thing I would mention is make sure you schedule the cleaning for the morning so that you can leave the house empty the rest of the day.  The chemical smell can be pretty strong.  It's best if you can clear out of the house for several hours after they're done so it has time to dissipate.    

    - Conrad C.
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Cleaners in Playa Vista

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