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Hvac Repair reviews in Playa Del Rey

Real People ~ Real Reviews ~ Real Results

  • We solicited bids from 3 Angie's List contractors that we selected based on ratings and reviews (yes, we read the reviews!). During our review of the bids, all 3 were very patient in answering our follow-up questions. We chose Heating Cooling & Beyond based on Angie's List ratings and reviews, price and ability to begin work without delay. Amir (the owner) had estimated 3 days of work and that was accurate. Each day, they laid tarps and plastic to minimize damage and dust in the house. First day, they removed the old furnace, fan and ducts from the attic of our 2-story house. Second day, they installed the new furnace, fan, coil, zoning system (2 zones: upstairs and downstairs), air scrubber and new ducts (the ducts in the walls of the first floor were left untouched). Third day, they completed the duct work, installed the outside condenser and connection to the electrical panel, installed the insulated coolant line from the condenser to the house, installed new register covers and new zone thermostats and tested everything. We had requested Los Angeles city permits for the work and that went well: there was a 3rd party testing service used by the LA DWP (we passed easily), a visit from a city inspector, a few minor changes requested by that inspector, and a final inspection that resulted in our signed permit. Heating Cooling & Beyond also helped with zero percent financing provided by the equipment manufacturer, Bryant, and Wells Fargo; and also assisted with paperwork for a rebate from LA DWP for installing energy efficient equipment. All told, it was a smooth and relatively easy experience, lasting about 10 calendar days from the start of work to the signed permit.
    - CHRIS L.
  • They arrived on time, did a professional installation that involved a few tricks to make it work and removed the old heaters, capped the pipes and wall boarded the empty spaces. They did everything in 2 days and made sure it was working correctly. Love the system for both heat and AC. They are a Mitsubishi dealer, which is rated among the best products for ductless systems, and their price was very competitive (lowest of 4 bids)
    - Steve S.
  • Matt and his crew arrived on schedule and were professional and efficient during the entire job, which included bringing in a crane to remove the old unit from the roof and lifting the new one into position. The whole operation was completed in less time than originally estimated and the final cost was exactly as estimated when I signed the contract. I would highly recommend Westside Heating to anyone who needs work done in this category.
    - David S.
  • Jeff G. knows his heating units and was kind enough to explain everything he was doing so I could understand. He also gave me my options so I could make an informed decision. He was punctual, responsive and cared about getting the right result, including the right price. Very trustworthy guy. I would hire GC again but most definitely with ask for Jeff.
    - Ernesto H.
  • I called Westside and they referred me to Kevin Watson. I scheduled Mr. Watson who was very punctual and professional. He was able to repair my heater so that it works better than ever. He also answered my questions about the heater. I would definitely call Mr. Watson and Westside again.
    - Susan S.
  • Appointment was confirmed with a call to me the day before. A window of between 10-2 was the timeframe which seems to be the current norm. Roger arrived around 11:30 so it was on the earlier side. He was very friendly and was even chatting with a neighbor while he waited for me to greet him. Roger did a thorough check of my system and explained what he was doing every step of the way. When I decided to not enroll in their maintenance package that I previously said I would, he didn't do a heavy sales pitch. A simple explanation of its benefits and when I politely said no thanks, he was done. Everything was done quickly and professionally.
    - Trevor B.
  • I was able to make an appointment within the same week that I called. James and Kyle arrived in the scheduled time slot. After walking the house and confirming the number and location of the vents (14 total, including the cold air intake), they worked quickly. They were friendly, neatly dressed and walked me through each of the cleaning steps. For each vent, they spread plastic dust sheets to cover the nearest furniture; removed and manually cleaned both sides of each vent cover and the directional slats; inserted the vacuum line with a revolving soft brush to clean each duct (also using a cleaning spray in each duct); replaced the vent cover and wiped away any stray marks on the walls; removed the plastic dust sheets and carefully vacuumed the area. The heater and fan in the attic were inspected and cleaned (no problems were found). The air filter was inspected, and, because it had been recently replaced, a new replacement was not necessary. The dryer vent was inspected and cleaned. And, they were done in less than 2 hours! The price was fair: a coupon for 10 vents for $299 + $25 for each additional vent.
    - CHRIS L.
  • Craig was the only one to take the need seriously. He was super responsive, quoted me a fair price and didn't add on a bunch of extras. He even went down to the building department to pull the permit when the automatic system wasn't working. He installed a heater that I had bought and came back to meet the inspector -- who was 3 hours late. Can't say enough about how satisfied I was. Very big help!
    - Ken D.
  • Flux Construction completely remodeled our house. We purchased a 1960 mid-century modern house that was a bit of a fixer. The scope of work included moving many of the interior walls, installing a new floor and completely remodeling our kitchen and bathrooms. Liran was great; responsive, helpful and thorough. Liran was particularly great in helping us think through the implications of our design and layout choices. We LOVE our master bathroom and it wouldn't be nearly as great without his help. We also really appreciated the way Flux Construction handled the couple of inevitable issues that came up in a project this large. Having a good communication was so important for us because we had no experience remodeling a home. Flux Construction really made the whole process easier and less stressful. Ultimately, we love our home and really appreciate the work they did!
    - Peter J.
  • They failed. They did not have intake routine in their service. They had a long delay. Even though they fixed our air conditioner through our insurance. After that we ended up having to replace the whole air conditioner. The duration for the referral was something around 6 months. It took 6 months for them to repair something, back and forth, back and forth, and then at the end they took the new air conditioner away and we had to install a new air conditioner with a new company. Relaxed installed a new one but they did not install it correctly so we ended up using a new air conditioner company at the end because we had such a difficult time with them. I was not satisfied. Too much delay for the repairs. They were too busy and slow responding. They don't have a good management at all. They don't do the follow up. They don't respond and delay for repair.
    - Vida M.
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HVAC Contractors in Playa Del Rey

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