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Pest Control reviews in Placentia

  • A
    THE NO-NONSENSE TERMITE CO INC
    It went very well. Both the gentleman that came out to do the initial inspection and the serviceman that actually performed the treatment were helpful, thorough, professional, and courteous. As I wrote a year ago when the job was done, when I noticed additional evidence of termite activity in my house shortly after the treatment, I called No Nonsense right away, and they came out immediately to do further inspection and treatment; no additional charge, per their warranty. They told me about their annual warranty inspection and treatment and that they would give me a call in one year to see if I wanted to go ahead with this plan. Well, they did just that! I received a call just short of a week prior to the one year mark of the initial treatment. The annual inspection warranty was offered at a reasonable price. I asked several questions about what I should expect and what is covered. All of my questions were clearly and courteously answered. I scheduled the annual inspection. I look forward to working with No Nonsense again in protecting my home.
    - Geri M.
  • A
    ChemFree Exterminating Alternatives
    The fascia that was attached to the aluminum patio had to be replaced due to termite damage. I assumed that they would replace the board . Instead they cut out a notch from the wood so they would not have to remove the patio. I said I was not happy with that, so they will be coming back to remove the board and replaced it. The cost of tenting our house was reasonable . For a 1450 sq ft house, it cost $1700. The wood replacement was much more expensive $1400. I was willing to pay this knowing that removal of the patio would be time consuming. This is why I was upset that they used a shortcut the first time. Daniel wanted to make sure that I was happy with the work, so he is sending his crew out to perform the work the correct way.
    - Sylvia R.
  • A
    Truly Nolen Pest & Termite Control
    Scott went ahead and had a letter written on Truly Nolen letterhead and sent me a copy. He included his own analysis of the termite situation. I am currently waiting to see the outcome from B of A. I offered to pay for his services, but he would not hear of it!
    - Sylvia R.
  • B
    THE NO-NONSENSE TERMITE CO INC
    We had noticed evidence of what we believed was termite damage, so we needed an inspection. It was not surprising that termites were present. I first spoke with Ingrid who was very friendly and said that she had an inspector in my area so she would reach out to him. Within an hour, Caesar called me to ask if he could come by that day. It seemed that he did a thorough job of checking both inside, outside, the attic and garage. When he was finished, he showed me a diagram of the areas that showed termite presence. He discussed treatment options and we agreed on work to be done. We scheduled the job for the following week. Dave came out to the house and worked for around 4 hours. The treatment involved spraying foam in the attic and injections at specific spots around the house; a trench around the house was dug as well. He also drilled into the concrete on our patio to treat the subterranean termite issue. The drill holes were filled and repaired. He cleaned everything up when he finished, assured me that I could call at any time if there was a question or problem, and they would come back to take care of it. A few days later, we did notice evidence of insect activity so I called to report it. Caesar called me back the next day and scheduled a time to come back to correct the issue. This is the only circumstance, in regards to communication, that causes me to give a B grade in a couple of categories. No one showed up for the follow-up appointment even though I had called that morning to confirm and to request a phone call when the tech was on the way as I was away from my home on that day. When I called to find out what happened, Samantha was very apologetic (BTW, everyone that I spoke with at No-Nonsense was extremely courteous. I appreciate that!), rescheduled me for the next morning and offered an additional small service for my inconvenience. The next morning, the technician was here at the scheduled time, did an inspection, and reapplied product in the affected areas (again, sorry that I did not catch his name, he also was quite courteous). Hope this takes care of the problem.
    - Geri M.
  • A
    THE NO-NONSENSE TERMITE CO INC
    The inspector arrived on time and proceeded to conduct a thorough inspection inside, outside and underneath our mobile home. We have been pleased with the continual warranty program since they first eliminated our subterranean termite problem about two years ago. Others had tried to rid us of the infestation and No-Nonsense was the only successful  company to do it. The inspector was courteous, professional and explained what he was looking for as evidence of termites and made a thorough look crawng around under the structure. We are very pleased with our experience and their professional services.
    - Warren S.
  • A
    Stanley Pest Control - Anaheim Office
    He came out and sprayed for ants. It diminished them a little bit but they came back. He came back 2 weeks later without an appointment and he never went into the backyard which was important to me. I still have ants and I am unhappy. UPDATE: They came back and fixed what was wrong, they were very nice, polite, and professional. I can say that they honored their warranty, they came back within 30 days and fixed the problem.
    - jodi w.
  • B
    Ecola Termite & Pest Control Services
    They did ok. It was just run of the mill, not bad not good. It met expectations. It is a commodity type service, all about price. They did good work, not over the top work. It was not earth shaking, but satisfactory.
    - John S.
  • A
    Surf City Termite & Pest Control
    This is my second purchase of this package which I've been happy with. I'm bad with remembering names but the service guy that did my house is awesome! He's done my house before and has been consistent. He's on time, very polite and professional. It was one of the hottest day in socal where people were passing out at a local parade. I felt bad but like a boss he owned it! He did everything very thoroughly. He sprayed every nook and cranny of the house where we have a lot of brown widows. He sprayed the eves, around the shed and even our fences. The interior has been effective as I've seen dead spiders and roaches in our hall way well after the treatment. I'll clean it up and won't see another incident after for awhile. 

    I'm been very happy with the service and value. Surf City, you need to make sure you pay the service guy well to keep around for a long time! I'll have to look his name up update my post. Tell him he is awesome for me!
    - jonny y.
  • A
    Stanley Pest Control - Anaheim Office
    Mike, the guy who came out to our house, was great! He caught the rat and disposed of it. He also helped me seal a place where they can potentially gain entrance to the garage and provided good advice about the situation in our backyard to discourage rodents in the future. I am not familiar with the cost for this type of service across various pest control companies but I bought the deal from Angie's List and hopefully got a good deal on the service. Most importantly, Mike was very professional and helpful and produced the desired result!
    - David C.
  • A
    Stanley Pest Control - Anaheim Office
    The responded immediately.  The came out and sprayed the property.  I
    have not seen any cobwebs until yesterday when I walked through one. 
    That is why I gave them a "B".  We'll  see.
    - Gary B.
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Pest Exterminators in Placentia

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