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Door Installation reviews in Pinole

  • A
    We hired Trinity Garage Door Service to remove our old garage door and install a new one. Other companies had made this process out to be an expensive and complicated ordeal. That wasn't the case with Trinity. The first visit by them went painlessly. Mr Morones was pleasant, informative, and easy to deal with. He provided exactly the amount of information I needed. He didn't push for products we didn't need. He answered my questions clearly.
    The installation showed that they truly care about standing behind their product. This was NOT an easy process as we have a 50s home that never had an automatic garage door. They had to install everything from scratch so it took extra time. To complicate matters, we have a drop down attic stairway in the usual spot for an opener. There wasn't any hemming and hawing. They just got the job done.
    The new door is performing great. It's made our lives much more efficient!
    - Teresa C.
  • F
    I called Herb to rehang a pantry door in our kitchen and to fix a 'running' toilet in one of our upstairs bathrooms. He arrived the next day after talking on the phone. He assessed both jobs and claimed he could fix both. Three long days later our toilet upstairs was not fixed and was in worse condition than before he started. He CASUALLY stated that he was unable to fix the toilet and only charged me the cost of the parts he replaced and recommended I call a plumber to fix it. He then hung the pantry door and left. The pantry door is hung but not level with the duplicate door next to it, nor does it close completely. But that was the least of my problems, the morning after Herb left I awoke to water dripping from my light fixture in the kitchen below the bathroom with the bad toilet! I had to call a plumber emergently and turn off the water to the whole house and wait for them to arrive, that night at 8pm. I called Herb and he offered no help. I've given up on trusting any handyman after this experience! In the future I will only go directly to professionals.
    - Lisa S.
  • A

    US window was head and shoulders above the other providers we interviewed in the planning process and they exceeded expectations during the job. I talked with a lot of different vendors.

    Mike offered a wide range of products from fiberglass to vinyl. He was competitive with the lowest price I got and lower than all the others.

    US Window was the only vendor who made suggestions on how to improve the airflow in one room that tends to get hot. It was a very small change in how the window opened, but the situation is much improved.

    Most important to me was the quality of the work.

    I wanted a "New Construction Installation" on the patio sliding door. The other vendors offered what they call "New Construction", but what they planned to do was saw the stucco and put a wooden molding between the new door and the sawn edge. This would have had three materials meeting with two gaps to be filled with silicon gasket. The work would have been done in one day by the window companies themselves.

    Mike from US window said this was the wrong way to do it, and the building inspector backed him up. The right way to do it is to painstakingly break out the surrounding stucco, while preserving the wire. Then the wire and water barriers are reinforced and tied to the existing wire, and overlapped with the door installation flanges. Then there is a building inspection. Lastly, a professional stucco contractor comes in and replaces the stucco. The result is watertight with no gaps to fill with silicon and no long term worries.

    This is an example to the kind of attention to detail and quality that was brought to the whole job.

    The installation job was some by a small, effective crew, so the consistency of the work was very good.

    I don't think you can go wrong with US window in terms of quality, price and the honesty of the vendor.

    I did not put in the dollar value of the job, because I can't exactly remember off the top of my head. His bid was among the lowest, but in included much more, like the proper method of installation for the door. If the others had been willing to bid that installation process, I am sure he would have been the lowest price by far. The two nearest prices would only do the saw and molding method that sometimes can have later water leak problems through the extra gaps.

    - Will C.
  • A
    Julio respond very quickly and is very friendly and courteous.  His team is very pleasant with good attitudes.  He delivered as promised in a timely manner with excellent job. I highly recommend him and will definitely use his service for my future needs.
    - Marlin T.
  • A
    - hank d.
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Door Installers in Pinole

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