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Home Remodeling reviews in Phillips Ranch

  • A
    Trig Builders Inc.
    I contacted Trig Builders for a master bathroom renovation with a tight budget. Starting at the day when I called them, I told them what I wanted to do and if they can come over to check the bathroom and to give me an estimate. Yossi was the person that came over to my house and he checked and asked me some questions in which showed me how skilled he is and when he presented me the quote��� I was surprised that it fit by budget without even asking for discounts. Yossi was very understanding and he was able to send his crew to start working 2 days after due to the fact that they had another job completed just few blocks away from my house! The crew worked very carefully and Yossi made sure that the budget will stay as is and without any changes. I was amazed to see how the progress get along each and every day. More than all the above, I was very amazed that they finished the entire project earlier than Yossi initially quoted me. I am so thankful that I hired them for my bathroom remodeling project!
    - Fred L.
  • A
    EZ Builders Inc.
    After calling several larger and friend-recommended contractors for my demolition and siding project and getting no calls back (or the contractors who did call back told me that they did not have time for my project), I took a chance with EZ builders who did a work recently at our neighbor house not long time ago. I got a call and an email back right away. These folks and mainly Lesly and Eli are completely what you hope in a contractor - a company that really cares and takes pride in the quality of their work.  I got a very reasonable and competitive estimate quickly and they were able to start working within less than a week. The communication between me and Eli and the office was professional. Like most projects, there were a couple unforeseen things that were relayed to me immediately with a few options so I could decide on how to go forward. The guys were punctual, courteous, and knowledgeable about everything they did at my house. The finished project that they did included the new kitchen and bathroom, the back yard (new stamp concrete and plants all over including few palm trees), remodeling the bathroom at my master bedroom and paint the house inside. The entire work came out excellent. The new kitchen looks million times better than it was before and the bathroom is now have a shower and bath tub after Eli was able to extend it by 5��� each side.  Everything looks great....especially since these guys are the real deal. No shadiness, no hassle and no hidden charges.
    - Barrie H.
  • A

    His work is excellent . He is meticulous and timely and is very knowledgeable in all aspects of construction and.......

    his prices are reasonable. I highly recommend him. One thing......he doesn't like to paint but has a friend who painted

    our entire interior who I would also highly recommend.

    - Steve W.
  • A
    ESI General Construction Inc
    He was very prompt in coming and was very knowledgeable and helpful. They kept me informed that he was running behind and when he would be here which I appreciated and they did not keep us in the dark. I am considering contacting them in the future.
    - George G.
  • D
    Just Do It Builders Inc
    We had granite put on our counter tops, had our cabinets painted, and almost the entire first floor painted. The quality of the work and its organization was poorly done. They would call us on random days saying that they couldn’t make it out. It was very inconsistent. There were a lot of people involved to finish the job. Contractors kept getting fired and new people kept coming in. It was difficult to get calls back and towards the end after the job was done, we let the dust settle. A week or so after it was completed, we called and they told us that Arik was out of town. Days and weeks went by before we got any call back. It was emotionally draining. The painters were really nice, but they were subcontracted out. It was our first time using a contractor and after the whole experience we’ve learned so much.  The price included painting the existing cabinets and painting the living room, family room, kitchen and powder room and putting granite on the counter tops. I feel like this project shouldn’t have cost this much, but we were clueless at the time. They were referred by Angie’s list so that’s why we went with them. It was not done professionally. They painted first before taking out the tile and counter tops. When they did the recess lighting, three different electricians came out. They put the pendulums in after they painted the ceiling and they had to call the painters back to fix the painting. It seemed a little bit backwards to me. The painters kept rescheduling for reasons like “the car broke down” or “one of the painters is sick.” The painting looked unfinished and after two or three phone calls they had someone come out and review the whole job. There’s paint here and there on the carpet and furniture. This person came out to do the review and ended up caulking the edges where the ceiling meets the wall to make the line look even. I’ve never heard of caulking as part of a paint job. We don’t want to go through this again so we’re leaving it alone. The whole purpose in doing this was to sell our house. If we were to sell our house tomorrow, I would be very unhappy.
    - Nanette N.
  • C
    US Home Developers Inc
    Let me start by saying that US Home Developers hires people with good intentions, especially Regev whom we are forever grateful to for helping us look for our dog when he went missing, but their work product is substandard.  (Let the photos we post be the evidence.)

    Our bathrooms were actually completed in March 2013, but we didn't post any reviews because we come from the old school of "If you have nothing good to say, then don't say it".  BUT, after our SECOND warranty call with them today, we just couldn't remain silent.

    This review is on the warranty call we made to repair our master bath ceramic undermount sinks that are separating from the granite countertops.  We called US Home Developers 2 wks ago about the sinks drooping.  Eli, our original project manager, called back and came out promptly the next morning to examine the problem.  Now, Eli is very courteous and professional, always taking off his shoes before coming into the house.  Eli agreed the sinks were drooping as the silicone had major gaps/cracks and you can clearly see the sinks rise and fall when you push them up from underneath.  Eli agreed to fix themand told us to let him know when we were ready (we originally wanted replace a couple cracked shower tiles caused by the recent earthquake but decided to hold off thus the delay in scheduling.)  Eli said they will put wood underneath as additional support and re-silicone all sinks in master bath and guest bath (sink in guest bath was never siliconed correctly; there are huge gaps where they failed to continuously apply the sealant.)

    Eli promised someone would be here today but couldn't tell us the time until we had to nudge him further and let him know that nobody was going to be home to open the door unless we have a specific time.  Everyone has things to do and we can't sit around all day waiting, which we did before when one of their plumbers was supposed to show but didn't.

     Around 8 am, 1 worker showed up.  All he knew was that he was suppose to fix sinks.  We had to show him the sinks and describe the work that needed to be done. He didn't believe the sinks were drooping until we physically showed him, claiming Eli only informed him to "re-caulk" the sinks.  Really?  I don't like wasting my time or yours, but when there's a problem, there's a problem.  Why would we have you over if there wasn't?

    Then the work began, sawing wood, hammering, and drilling, and he was done within an hour and a half.  The worker then cleaned up quickly and told us he was done.  When he said he "caulked" the sink, I told him Eli said silicone.  His reply was "Eli told me to caulk".   We're going to assume he meant silicone caulk, but to be honest, we still don't know whether we have caulk or silicone between our sinks and whether it waterproofs or not. I wasn't going to argue this with him, and away he went while I was upstairs inspecting the work.  He cleaned up and left within 5 mins so that left very little time to review his work.  Needless to say, after he left, that's when I discovered all sorts of problems with the sinks.

    First, he didn't remove the old silicone before applying the new caulking.  We're hoping the new caulk will bond to the old silicone but we're not going to hold our breath on that one.  God forbid it separates. My husband has decided to just reseal it himself as we are not letting them set foot in our bathrooms ever again.  UPDATE: When I went to clean the sinks 2 nights later, I discovered the "caulk" isn't even waterproof.  It comes off when you simply rub it with your fingers (like eraser bits) or simply washes away with water.

    Next, I peeked under the sinks and NOT to my surprise, the posted photos will show you what I discovered.  There were 2 strips of wood nailed into the plywood under each sink.  On 3 of them, the wood is chipped or cracked from driving in the nails.  On 1 of them, there are so many screws, some of them even missed the wood.  My initial instinct was that they were there to hold in the wood until I realized they don't because there is a gap between the nail and wood.  I then realized those nails are there because they had gotten stuck in the wood and the worker didn't bother removing them.  So now the plywood underneath our sinks have several needless nails & holes.  Not that anyone is going to look under our sinks, but we don't want to have so many holes in the plywood that is holding up the granite countertop; if the plywood is compromised, clearly they can't do their job.

    Then, out of curiosity, I stuck my hand between the wood strip and the sink.  Again, not to my surprise, what do I discover? There is a gap.  Enough so that I can stick my entire hand in there.  And not a single piece of wood between the wood strip and sink.  What does that mean?  The wood is there for appearance; there remains nothing to support my sinks.

    Are we angry, frustrated, disappointed, and appalled?  You bet.  But are we surprised? No.  This isn't our first warranty call.  The first time we had to call them because we were having cracks in our tiled shower grout.  Turns out, they used regular grout for the joints between the shower walls and floor instead of silicone grout to allow for movement like the code calls for.  They "fixed" it using premixed grout, the type you're not suppose to use in showers according to all the online research, contractor forums, and contractors I've talked to.  In honesty though, we haven't had any additional cracks in the grout since then.  How long they'll hold up or whether water's penetrating through them, we imagine we won't know for a couple years until it gets really bad.

    We also imagine US Home Developers will post a response to our review and if they hold up to their Angie's List status, reach out to try and remedy the situation.  If they're professional, they will admit their mistakes in their response.  If they're not, the response will likely state that we were difficult homeowners to work with, they did a lot of work for our bathrooms beyond contracted scope, that they went out of their way and we're ungrateful, that the work they've done is according to industry standards, that we're lying/exaggerating, or a myriad of other excuses or explanations.  They may even claim we don't know much about construction.  As attorneys who have practiced construction and real estate litigation for at least half of the last decade, our experience, knowledge, and careers would demonstrate otherwise.

    Although we have another year of warranty left, you bet we will not  be availing ourselves to it.  We interviewed several contractors for our bathrooms and hired US Home Developers because they were highly rated on Angie's List.  When problems first came up, we thought it was because we had a bad crew.  But after 3 different interactions with them including 2 warranty calls, we're resigned to believe that their work is substandard at best.  They had chance after chance to redeem themselves, but at each turn, we were only met with more disappointment and problems to address.  We really wanted to leave a glowing review for them, especially Regev who was always more than helpful and patient, but we just find it difficult to do so after all the negative impressions they've left behind.

    NOTE: The metal clips seen in the photos were put in when they originally put in the sinks.  That was the only mechanical system put in to support the sinks when they were installed.
    - Sophia Y.
  • A
    Alcantara Construction
    When we discovered the water leak damage, we contacted John Alcantara. He routed an emergency crew immediately and professionally came in to repair the leak. The leak was repaired the same day and a company came in to secure that our furniture was safe from damage. John expertly handled all insurance matters on our behalf. This alleviated an indelible amount of stress from us. Once the claim was satisfied, he went above and beyond to help us accomplish all the extra amenities we desired. His prices were exceptionally reasonable and affordable. We were able to do more than we expected as a result of his willingness to work with us. His crew is very professional, arrived on time every day, working a full days work and and assuring that to the best of their abilities we could live in our home during this repair. With all confidence I recommend Alcantara Construction, knowing that you will not be disappointed in hiring this company. Thank you John & Crew for a job well done.
    - Martha B.
  • A
    Greenwise Construction
    I think they were good although it took them a little longer than they said it would take. I did not have any problems with them. The price was a little steep. They were on time to start work each day.
    - Redmond U.
  • A
    MH Rueda Construction
    Mike is very easy to work with and does top notch work. There is a great peace of mind in knowing that things will be done right. We couldn't be happier with Mike's work, and we love all the improvements to our home.
    - David D.
  • B
    - DENISE V.
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Home Remodeling Contractors in Phillips Ranch

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