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Auto Repair reviews in Phillips Ranch

  • A
    This is a great shop, very friendly staff of people and all work was completed as stated.  I would highly recommend this shop to anyone. We  knew that something was clearly wrong with the transmission and we were not exactly sure what the diagnoses would reveal and how much this repair would cost us.  We were prepared for the worst and as it turned out, it wasn't  as bad as we had initially anticipated. They test drove the vehicle, checked all fluid level, etc. and informed us that the transmission simply needed to be serviced.  I do feel that if we had gone to some other transmission repair shop, the  price and  the outcome would have been a lot different and a lot more costly.
    - LaVerne G.
  • A

    This place and the employee's there are complete professional. Very polite to all their customers. As I sat in the lobby waiting for assistance I observed how each customer was approached and the care that each person was given. I was completely satisfied with the work that they did. Warren was the representative who had given me a written estimate the week prior to me taking the car in for the repair work to be done, he stated that it would take approximately four day to complete the work and my vehicle was completed as promised. I would definitely recommend them to other and if the need ever arouse again I would take my vehicle back to them for repairs.

    - LaVerne G.
  • A
    My husband and I have always gone to purchase tires for all of our vehicles. We've had 9 vehicles in the past 5 yrs so that's no small feat. Each time, Costco has provided the most competitive pricing and the best overall experience and warranty with their tires. Any time there's a flat with any of the tires, they address and repair the problem without making a hassle out of it. Their service time usually averages around an hour, depending on their customer load that day. We were recently turned away on a routine tire rotation service, but only because we got there around 4p (they closed at 6 that day), they were short-staffed (staff said they had only 2 employees in the shop that day), and they were trying to just finish the cars they already had in the shop. They asked us to go back the next day when they open at 9:30. We didn't mind at all because we live very close to this location and frankly, we appreciated how honest they were with us and didn't try to promise on something they couldn't deliver. All in all, unless their tire prices skyrocketed overnight, we'll remain loyal Costco members as long as we continue possessing our vehicles.
    - Sophia Y.
  • A
    I had two tires worn out

    He explained that I can buy the Michellene tires right away and even though the Coupon for the Michellene was not there he said next week there will be a promo for $70 off. ANd They will refund the Money Next week All I had to do was bring the Receipt

    I did the same and got $70 back


    - Harshit I.
  • D
    America's Tire Co
    I ordered the tires by phone a week or more before taking the car in. The store called me back to inform me that they had the tires in now so I could bring the car in.
    I told them the exact day I would be there. On the day I said I would be there, I went in and the sales guys said they
    didn't have the tires and didn't know anything about it. Of course, they tried to sell me another brand of tires but I left.
    I went home, looked up the tire brand on American Tire's website and found another store that had it in Chino. They said they had the tires so I took the car in and had them installed. They said it would take 30 min. but it took a little over an hour. There were some people complaining about the wait (with their cars in the parking lot still waiting for the installation) and were ready to leave because of this delay.
    - Ichiro Y.
  • A
    I would recommend them over and over again.
    - PATTI M.
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Auto Repair Shops in Phillips Ranch

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