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Hvac Repair reviews in Petaluma

  • A
    Moore Home Services
    They had sent me an ad or something in the mail. They were good, very professional company. They were very professional. I'd use them again. I think maybe 2 guys came out to install. They were very good.
    - Donald W.
  • A
    Moore Home Services
    Moore efficiently ordered a new part and replaced the bracket. Very simple, nice work. At the same time they did the inspection of the furnace (in our attic), found two problems and fixed them. The drain collecting water from the furnace had been damaged, and there was a error in installing the drain pipe in the attic. Some cost for these fixes but glad to have work done. We are members of Moore's "Club" so there was savings from that.
    - Doug and Sally C.
  • A
    Moore Home Services

    We contacted Moore's to do a furnace, dryer vent cleaning and air duct inspection after receiving a mailer for a special on this service.  We knew that our furnace would need to be replaced because of its age, however Moore's didn't pressure us.  The technician gave us the facts, showed me the issues with the furnace and explained energy efficiency possibilities with a new system.  We asked to meet with a salesman to discuss our options.  Eric Rosetti came to our house and showed us all of the options we had for replacing the furnace and air conditioning options.  We were curious about solar, and Eric explained the available tax credits for solar as well as financing through CalFirst.  Although the air conditioning and solar were outside of our original budget we felt very comfortable with the level of service and the reviews that we had found for Moore's and decided to proceed.

    Every interaction with Moore's was the best customer service I've ever experienced.  I met at least 10 employees from the first visit through installation until the last follow up and each person was courteous, professional and friendly to work with.  Curtis Moore (one of the owners) came out to do the walk through to determine what they would need and answer all of our questions prior to install and further explained their motto of 100% Right or 100% Free!  It is very refreshing to work with a company that projects great values and customer service throughout their entire organization.

    The installation went without fail and finished one day early.  The follow up appointments were easy to schedule and Moore's was there every step of the way with instructions on next steps with the city inspector, tax information and setting up PG&E with our solar panels.  Any time I have a question all I have to do is call and they are responsive and happy to help.  I wish more companies were like this.

    - WILLIAM D.
  • A
    Healthy Duct Cleaning
    Short visit as dryer is less than five years old. Also purchased a metal filter for the outlet vent of the heating and air conditioning system. $95 but is washable, no further need for the paper type.
    - Micala G.
  • A
    Lunt Heating & Air Conditioning Inc
    Mark was prompt, courteous, and professional.  He inspected our existing central air system and provided estimates for a couple of A/C options.  We decided to hold off on the project at the time and prioritize other house work, but we would consider hiring Lunt in the future.
    - Reginald R.
  • F
    Bigham���s One Hour Heating & Air Conditioning
    Two very unprofessional men arrived to install the system. They only spent about 6 hours installing the units and it didn't work properly after they left. We had to wait 3 days for them to come back and re-install the unit which still didn't work properly. It turned out they didn't install the system we had contracted for. We ultimately got the system uninstalled and hired another company to do the work properly.
    - Ranger E.
  • A
    Kelly Plumbing & Heating
    Ryan was really thorough in his evaluation of my heating and cooling systems. One small part in my heater was about to fail so we replaced it.  Kelly Plumbing was really thorough and professional, I'd really recommend them.
    - Linda R.
  • A
    Moore Home Services
    Service was great, but not so good for my furnace . Jeff the technician showed me what wasn't working on the furnace. I could see for myself what was not working correctly on it. He did a great job explaining what the problem was & what it would take to repair it. Thanks Jeff. Moore's Heating & Air Conditioning is a great company, honest & very reliable!! I will use them again. I very highly recommend them !!
    - Alise K.
  • A
    Moore Home Services
    Our interaction started with the telephone call which was handled professionally.  Dale, the technician, was exceptional.  We would recommend them HIGHLY and will not hesitate to call them again if the need arises.
    - richard l.
  • A
    Dryer Vent Wizard of Northern California
    They were excellent. I would recommend anybody to use their service. They provided a good service. They were very thorough and explained everything they were going to do. They had great concern making sure they didn’t mess anything up or leave a mess or anything when they wandered through the house. They cleaned after themselves. They checked all the connections and made sure nothing was sagging in or drooping. I don’t remember the price so I can’t say it. I am sure it was fine because my wife didn’t complain. They were very thorough and excellent in the work they did but it was the first time I had ever had it done. I was satisfied with everything they did. They were highly professional.
    - Kenneth C.
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HVAC Contractors in Petaluma

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