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Professional Work reviews in Perris

  • F
    Jackson Property Management Inland Empire
    I worked with one of their associates (M.B.) and we agreed to "test the market" to see if we would generate interest on my property, prior to signing any contracts. Within a week or two, I had some very positive feedback. Accordingly, I decided to purchase my second home. At this point, the first associate informed me that I would be working directly with a second associate (A.L.). Everything was fine up to this point.
    A.L. informed me that there was a very interested party and that they wanted so see the house. We arranged a showing.
    A few days later I contacted both associates to see if there was any feedback from the showing (they were not very proactive in contacting me). I was pleased to hear that the party was still very interested, but was surprised to hear that A.L. informed that party that the property would be available on specific date (about 6 weeks out). That was the first red flag.
    In the meantime I found a second home and made an offer and jumped into escrow right away (escrow would close prior to the 6 week time period, so I felt good). The sellers of my second home had not yet found a home for themselves, so even though my escrow would close on time, they would require up to a 60 day rent-back until they found a home and closed their escrow. I thought, OK I'll have to let Jackson know of this new development.
    A few more days passed with no communication from Jackson associates. Then, to my next surprise, I get an automated email stating that a deposit was placed for the rental of my home. I immediately contacted both associates (M.B. and A.L.) to inform them of the situation (delay) with my home buying process, but more importantly, to inform them that we don't even have a signed contract yet and that we would need to rectify this immediately.
    A few days later I received a call from A.L. letting me know that Jackson Office Management was not pleased with this situation and that they had to return the deposit to the interested party and also let them know that the property would not be available at the promised time. I am in total agreement that this was the right thing to do, and hope that the interested party was able to get their deposit back in a timely manner. In addition, I offer my apologies to that party for my part in the lack of communication.
    Now, back to Jackson. A.L. also informed me that they were going to discuss with the office management how to proceed and that as soon as I knew a more solid date for the house to be ready for rental, they would work with me to get all the proper documentation and follow the process.
    A few days later, I received good news that the sellers of my second home were in escrow and I now knew their estimated closing date. This was great because now I could establish an exact date that my rental home would be available. Excitedly, I contacted Jackson (A.L.) to let them know the good news. Through a series of emails I was informed that he would discuss with M.B. and that they would get back to me shortly. I suspected at this point that he was beating around the bush.
    After a few more emails from me to them I received an email from A.L. which read as follows:
    "Greetings,
    Thank you for your patience.
    After further review and discussions with upper management, it was decided that we are not the right company to manage your property.
    Our company policy and guidelines are in place to offer the best customer service to both our Owners and Tenants, and due to the previous situation, we have decided, that we are unable to work for you.
    Thank you and have a great day."

    To which I responded:
    "Thank you for the notification.
    I too have pondered whether I want to use a company that does not pay sufficient attention to detail and does not communicate well within their own organization nor with clients.
    The fact that you guys jumped the gun in accepting an application and a deposit without having a signed contract with me really concerns me about your business practices.
    I believe this was due to lack of communication between yourself and M.B. It wasn't until I raised the awareness and let you know of the situation that you realized there was an issue. I'm certain you probably communicated to your management that I was at fault, but the three of us know otherwise.
    Thank you again for the effort. Hopefully you will learn something from this and you can put in place better controls to avoid such incidents in the future; I'm sure your organization would benefit from implementing such controls."

    Shame on you, Jackson Property, for your lack of communication and lack of professionalism, to allow this situation to get to this point. I too am not without fault, and I recognize that. But being that you do this for a living I expected better from you.
    Fortunately, I have found, through Angie's List, a reputable Property Management company that has many positive reviews. I will be writing a review on that company soon so that you can see what a difference selecting the right company can make.
    - Jorge T.
  • A
    SPEECH LANGUAGE & ACADEMICS
    I can't express how highly I respect her professional skill and commitment to her clients. She helps children with a wide variety of challenges and has vision and confidence that each child can rise to their maximum potential. The price mentioned above is my estimate of what my school may have paid for her service; I do not actually know her fees.
    - Irene P.
  • D
    Geek Squad - Best Buy
    I didn't appreciate one single thing about this experience. I don't appreciate that when I asked the guy right inside the door where the video cameras are, he points across a football-stadium-sized box and says, "Over there". I ask him if somebody can help me find the one I'm looking for because I am really in a hurry, and he says, "I'm sure there will be someone there". I didn't appreciate how long it took for anyone to show up to help me. I didn't appreciate that they didn't have the camera on display. I didn't appreciate that they brought one camera in from the back room, and it just happens to cost more than the one shown on their computer "because it's black". I absolutely don't appreciate buying electronic items that are made in China and having to pay a restocking fee of 15% if it turns out to be not what I want, when the store won't even bother to put one on display to look at. I promise myself I will never shop at Best Buy again. My only other experience there was still worse than this.
    - Irene P.
  • A
    TALENT EDUCATION CENTER: SUZUKI VIOLIN
    Ms. Faisst trained for 4 years in Japan under Dr. Suzuki, and she knows her Suzuki method. She also studied the Montessori method of education, and has a Montessori teacher credential. She has studied the brain development of young children, and has a great understanding of young children and what works with them. She loves young people and is 100% committed to developing their ability in music. She is very demanding technically. She knows how playing violin fits in with the student's whole life, and her perspective is very true to Suzuki philosophy overall. This approach requires a lot from the parents.
    - Irene P.
  • A
    THE PATH BIKE SHOP
    They are really bike lovers at The Path, and they do not disdain beginning riders, as they seem to in some shops. We may not be up to their level, but they are courteous and helpful always. Two in my family have purchased bikes here and they are patient and willing to educate us about some things that we didn't stop to consider when making a selection. When I bought an "old lady" bike recently, they offered to install lights and reflectors that I was buying, which other bike shops would not have done. These people are kind of inspiring.
    - Irene P.
  • F
    OC BBQ Cleaning & Repair LLC
    unknown
    - David W.
  • A
    Continental Credit
    They are excellent.
    - Jeff A.
  • A
    Consumer cellular
    Overall they are excellent and I would use their services again in the future if needed.
    - Gail T.
  • C
    Time Warner
    Their quality is good and they were responsive. Most of the time they were punctual and professional.
    - Gail T.
  • A
    LORD SIGNS
    Overall I was very happy with their wonderful customer service and will definitely refer Lord Signs to anyone that may need their services.
    - Marcus P.
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