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House Painting reviews in Permanente

  • A
    House Doctor Painting Inc
    Kelly, was very professional, provided me with various pamphlets to review in deciding on the exterior paint colors. The painters were able to complete the painting of the exterior home in one day. I am very satisfied, pleased and happy of the colors that I picked out, and the work that was done to the exterior painting of my home. I highly recommend their painting services. I felt that the cost of painting the exterior was reasonable
    - elizabeth m.
  • B
    El Gato Painting & Restoration Inc
    Initial estimate was timely, contract was handled electronically which was convenient. The paint job on the exterior is acceptable. Here are the issues I had- there was some communication breakdown between the individual who did the estimate & contract & the office staff so paint color choices for sample that were painted after the power wash were a last minute scramble and paint colors chosen did not seem clear to the workers. I was not impressed with the prep work that was done; nail holes not filled, areas that had peeling paint were not smoothed well so there is a texture variance. In the interior I had a new cabinet painted (had not been installed yet), another cabinet touched up and the interior side of the door to the outside painted. These were left to the last day & done in hurry up mode. There were a couple of problems with the work that was done on these that got corrected that same day but I was left on a wet weather day with an exterior door I couldn't close because the paint was sticky. I understand that weather is not always ideal but the workers should do the work in a way that minimizes the weather impact and causes the least inconvenience to the customer. This was a 2 1/2 day job but the more critical interior work was left to last when the workers were in a hurry to get the work done in the allotted half day. The workers left without giving me a heads up that the finish on the cabinet was still wet & would be wet for at least a day...I found out the hard way. I did ask the company to come back to fill the nail holes on the door jamb (this is something even an amateur would have known to do before painting), and to correct some ugly brush marks and areas that hadn't been adequately coated on the door & cabinet door. They did this with no complaint but the fact it was needed in the first place is the reason I would not use them again or give a recommendation to a friend. I was also disappointed to find paint spray on a window, several plants and a bit of walkway. Could be my expectations are not attainable but I do feel this company fell down on communication, preparation (which is something they make a big deal about in their advertising) and attention to detail in areas that are important (the interior side of the door & cabinet that are always viewed at close range).
    - Kimberly G.
  • A
    Ace Painting Co
    Alex and his crew did an outstanding job! They are very knowledgeable and professional in everything they do. Alex gave me a fair quote for the job and then worked with me to schedule it in the time frame that I needed. The painting crew was exceptional also. I believe they've been working with Alex for many years and I can see why. They are some of the best at what they do. Wish I could give an A+ rating - they deserve it!
    - Karen N.
  • F
    SOD Builders
    *Service:* ��� SOD Builders promised access to their online database giving us full access to their to-do list, upcoming events, and current schedule, but never entered any data regarding our project into that system, despite several requests from us. Sometimes weeks or even months would go by with no one showing up to work. Rarely did we know who was coming, when, or to do what and people often came when we did not expect them, or did not come when SOD said they would. ��� We had to generate our project���s to-do list --Shouldn���t that have been the job of the foreman, who stopped coming about halfway through the project? *Workmen:* ��� The workmen were hard working men who were certainly used to working cooperatively with each other and following the instructions of their foreman. ��� The foreman was really nice and at first he was here much of the time, but as time went on, fewer men came each day and the foreman came by less and less often. We never saw him again after Christmas (2014). ��� The men were polite and diligent and we liked them all, however with the foreman no longer coming, there was no one to keep the standards high or to realize that some things required more time or expertise than the men on site had. ��� In the days immediately before Christmas, there was a big push to ���finish the job��� and a few more men came. All the workmen hustled to complete what they could and did nice things like cleaning up remaining piles of trash, etc. so the place would look better for the holidays. ��� After the holidays, however, SOD seemed to think the project had been completed, and no one showed for over 3 weeks. Finally SOD called for a final inspection, which fortunately did not pass because the job was in no way complete. ��� Someone was immediately sent out and hastily tried to complete the unfinished work. The work done that day was unbelievably subpar! We did not appreciate needing to be gatekeepers for workmanship. ��� Working more closely with a recently hired office staff person named Allen and the site supervisor Efren, we were able to get SOD workmen back to work on our project. They were both extremely helpful. Daniel, a general manager, stopped by at one point and got some more things going and later Mario, Efren���s boss got some SOD workmen with needed expertise in specific areas to deal with some other problems as well. We would ask these members of the oversight staff if they thought something was SOD quality work. They agreed that it was not and they would get someone to fix it. *Major problems that had to be addressed:* Roof ��� The designer indicated that the roof of the sun room would be tucked under that of the existing house, but because the new roof wouldn���t fit under the existing roof, they cut off the house roof overhang. They also opened up large areas of the existing attic so that metal straps could be put in place to anchor the new room. This damaged our new roof and most likely its warranty as well. ��� The roof repairs were sloppy, and in places patches were sealed over patches with lots of caulking and rubber cement, but a leak occurred during the next rainstorm. Eventually roofing over the entire disturbed area had to be removed, a new a waterproof barrier had to be installed and the shingles had to be more properly aligned. SOD hired out some of this work. These workmen even extended the water barrier along the edges where the main roof adjoins the new roof because they felt that the water barrier in that area was too narrow and might not withstand the abuse of heavy rainstorms. The roof repairs are now leak proof, and the shingles are more properly aligned. ��� At the time of the first ���final inspection���, an overhang of the original roof still had a gaping hole in it that was about 4x8 inches! We had to ask several times to get that repaired, and the first 2 times it looked like someone with no building skills had simply filled it with old dirty chunks of wood full of old nail holes. Finally it was professionally repaired. Gutters ��� Gutters cut off during construction needed to be extended and capped on their ends afterward. To fix the problem, chunks of old removed gutter sections were then overlapped and attached by one screw to the remaining gutters to close the gaps. Not only were the junctions left unsealed, but the outside ends were wide open. Again the SOD had to hire an outside company to come in and deal with these issues and installation of gutters, downspouts, etc. for the new room. They did a splendid job. *Floor* ��� We got none of the promised advice regarding tile selection. ��� Tiled floor was neither level nor flat, being over and inch higher in the middle than in the corners. SOD had to remove all the tiles, level the concrete slab, install new tiles and touched up the newly painted walls that were damaged in the process. *Doors and windows* ��� Because SOD waited until completion of the interior and exterior (stucco) walls before addressing the issue that the French doors would not close properly, they had to tear into the wall above the doors when the door company was called into ���fix the doors���. That company said not enough head room had been allowed above the doors. Not only that, but the hinges were bent by the workmen who had forced the doors shut during a storm. ��� SOD forgot to order the family room window even though we mentioned it several times. It came and was installed, but it is slightly smaller in height than the window on the adjacent wall and was not given a window sill. When I asked about it having a window sill, the foreman said he didn���t know where to get one. We never were able to get a window sill, so one window has one and the one nearby does not! It only needed a board with a rounded off edge. *Workmanship* ��� Where was the SOD oversight needed to prevent the countless problems that became evident before completion of our project? ��� Why were we expected to provide all the oversight? Only the things that we noticed were ���bad��� were addressed. ��� Despite the problems we ran into, the company did want to maintain decent standards and did not try to take advantage of us financially. ��� There were major problems with communication at all levels above the workmen and between all levels of the company. We would be told that someone was coming out to do something and no one would come, or that no one could come on a certain day and then someone would show up on that day. Even Oren, the owner, would schedule to come out and not show up sometimes without even a ���heads up��� ��� Allen and Efren persisted and work commenced. At one point, after realizing that the floor was going to have to be redone, the original work crew and foreman were taken off this job. Mario, Efren���s boss, was then given the task of selecting key SOD workers to repair or fix mistakes that had been made. Praise ��� SOD did live up to its word regarding most of what was to be built even when it was not in writing but had been discussed and agreed upon before the contract was written. ��� SOD never asked for more money other than for upgrades that we initiated. ��� SOD also did for us without charge, a number of extra minor things. We were very grateful for these little extras. ��� SOD also repaired anything that was damaged as a result of the project. ��� Whenever we pointed out that work seemed to be of lower quality than we would have expected from SOD, that problem was appropriately fixed without excuses. ��� Oren and Allen each came out to discuss with us all the problems that had occurred with our project, supposedly so that they could improve their business. They acted like they cared and wanted to improve their service, but��������������������������� Remaining Problems as of May 2017 ��� Many cracks have developed in the interior walls. Oren had told us to wait until Spring to give the room time to finish settling and cracking and that he would send one of his most talented people out to fix them. He also said that, at that time, he would have someone remove the tar drippings (which had resulted from the botched roof job) off the new patio. In the meantime the surface of the patio has cracked down the middle. We called in the Spring (2016) and Adi was sent out to inspect the problems, but said it would not be possible to get them repaired before we left for the summer. She took pictures and said we would be given top priority for getting the repairs made when we returned in the fall. It is now May 2017 and even after more than a dozen email contacts with SOD, no one has been scheduled to come out to fix these issues, even though we have given them our availability schedule several times at their request. We would not hire SOD Builders again or recommend them to anyone.
    - Hal V.
  • A
    El Gato Painting & Restoration Inc
    Everything was great from getting an initial estimate to the preparation of the house to the completion of the work. The painters were very organized, skilled and did a great job. I think you may pay a little more with El Gato, but you get a job that is done right, and the way you want it.
    - Michael F.
  • A
    N-Style Painting
    This is the third job Nick has done for me. He has painted the exterior of my house and almost the entire interior of my house and removed all the popcorn from my ceilings. Both jobs went well and we're pleased with the results. This job was to redo my family room. I wanted to put in wood floors but I had lots of built-in wood cabinets so I wanted Nick to paint them. I also wanted to get rid of the bricks on my fireplace and put in stacked stone. Nick coordinated all aspects of the remodel, bringing in all experts in each area needed ( I.e. Audio, cabinetry, fireplace...) Nick's crew was incredible and trustworthy. They were on time, professional, friendly and did a great job of cleaning up at the end of each day. They seemed to really care about the quality of their work, which was excellent. Nick was good at listening to any concerns and adjusted accordingly. My family room went from being dark and dingy to light and beautiful. Nick's pricing was competitive. I am very happy with the quality of the work provided by N-Style and would highly recommend their services.
    - JULIE I.
  • F
    A Better Choice Painting
    How did it cost $50,000? Instead of curb appeal, my home looks like crap. Angie's List gets an F too. Angies List provides the website calendar for scheduling the work. It looks like they will get right on your job within two weeks. That is Deception! On the scheduled date, Better Choice Painting sends a message that "my back is hurt". Rescheduling takes two more weeks. This is just past Angie's list 30 day window but the contractor is still acting as if they intend to perform. This routine is repeated until August and a "representative arrives for an estimate". WHAT ESTIMATE? I had the Big Deal to get the 1,500 sq ft single story stucco home painted for $1,500 as long as I provide the paint. I have on hand $1,200 of top quality exterior paint by a major manufacturer. The representative, aka the wife, left saying she would respond with a "quote". She now had two cell phone numbers and 3 emails to contact my family. But Hey, what am I missing? What is the BIG DEAL if you get a QUOTE after you pay cash for it? Still, I have already invested $2,700 so I continue to nag for the "Quote" so we have a starting point. In September, after no response except "look in your spam". I called Angies List. Out of 252 email messages soliciting, Angies List sent 3 regarding my BIG DEAL issue and these were not highlighted in any way. Their solution is to keep my $1,500 and let me spend it on something else I can paint with the huge buckets of green paint in the next 30 days. Really? My house was to be sold in Spring of 2016 looking great. Without the curb appeal of well painted home, it costs me $50,000.
    - Janice Lavergne M.
  • A
    El Gato Painting & Restoration Inc
    arrived on time.  stucco and shutters and trim.good job with a minimum mess. ( shrubbery had been cut away previously for easy painter access, because the house had been tented)..  after the paint job, had the house reroofed, (which made painting by spray gun easier). would use them again tho with my prep work, I think they were 10% or so high......
    - Larry J.
  • A
    community painters
    The work itself was done well. They scrubbed my curb and painted the white background the first day and then came back and painted the numbers and sealed the paint the second day. I'd guess that in all they spent about 30 minutes actually doing the work at my house. The numbers are very readable; however I would have preferred tham to be a little bolder. They use community pricing (good); but their literaturee is a bit too intense. However, they didn't attempt to contact me directly, just left literature in my mailbox. I would certainly use them again.
    - Dave G.
  • A
    ARJ Painting
    It went very well.  They were very responsible and careful.  They ended doing more than what was originally quoted. I felt as if they were really committed to doing a good job and satisfying the customer.
    - LEE M.
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