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Family Doctor reviews in Patterson

  • F
    I guess I had a balance owned on my account of $42.92 that I had no idea about until I called today 8.14.13 to make a check up appointment with my doctor. I have always paid my bills and not even sure what the left over balance was for. I was informed that this bill was not paid and after one letter attempt to collect was sent, a second certified letter was sent that was signed by someone that doesn't live in my home (the gardener) I was sent to hardcore collection and was dropped from their office. I had no idea this was even going on. I did not get a phone call. I wouldn't have let myself go into collections over $42.92. I wouldn't have lost my doctor over $42.92. The office staff was very rude and treated me like I owe them thousands of dollars and demanded for the doctor to still see me. I do not feel like Family Health Care Medical Grp cares enough about their patients to make a quick phone call to say and quot;Hey, you owe us 42 bucksand quot; I would have paid over the phone!!! Family Health Care Medical Grp wouldn't even talk to me long enough to clear this up and make an appointment with my doctor. Her words were and quot;YOU HAVE BEEN DROPPED AS A PATIENT HERE, CALL STANISLAUS COLLECTIONS AND PAY YOUR BILLSand quot; I am just in shock over the way they run their business and how I was treated. I would NEVER recommend this office to anyone and will be sure I share my experience with anyone and everyone that asks.

    - danielle f.
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Family Doctors in Patterson

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