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Septic Tank Cleaning reviews in Pasadena

  • A
    SHOWALTER'S SANITATION CO
    Called provider we have used for 30 years and they were booked out 2 weeks. Found Showalters on Angies List. Contacted them and spoke with Debbie. Very nice, Very professional. She asked a few questions and set us up for the next morning. Called that morning to advise technician was close, which he was. Joe was very punctual and professional. He did a thorough job, took particular care of my yard and being clean. He also gave me some tips for the future. Pumping a septic tank is not a job that anyone looks forward to, but both Debbie and Joe were so nice and so professional it made even this kind of job a pleasure. Wouldn't even consider using anyone else in the future. Exceptional company and employees. Did exactly what they said they would do, when, and for the amount, they said it would be. Perfect.
    - Fred W.
  • A
    Paul Roberts
    We needed septic tank service/evaluation on a new property that we just moved into and was having major plumbing issues with. We were told by another plumber that we had a full septic tank the day after Thanksgiving and we were scrambling to find a provider the Saturday after Thanksgiving to come flush the tank. I called about 20 septic tank/plumbing companies and very few responded. They were not able to find us on their records to see whether we had been serviced by them in the past and ultimately were not able to find a septic tank, but they attempted and charged us for it (plus coming out)...thus the B rating, but it was fair. The C on professionalism was for all the swearing and use of foul language, but it was directed at the situation and not at me; however, not great behavior. (Side note: we found later in county records that Paul Roberts was actually the company that connected the property to the city sewer main. Would have been nice for them to have been able to tell us that without all the extra work, $$, and lack of plumbing we had to deal with over a holiday weekend)
    - Hann-Yu C.
  • A
    Paul Roberts
    I set an appointment on the 8th... In a senoir moment , I called and cancelled the appointment in error.. When they did not show in early AM, I called and figured out that I screwed up.. They were very undestanding and scheduled me for the next truck... about an hour later the pump truck arrived.. The drive (great guy), checked out my damaged riser, called the office, arrainged for a support crew the make the repair.... no up sell ..!!. no "have to replace the whole system"..!!!. The repair crew fixed the riser and the pumper completed the job... EVERYTHING was cleaned up, debris removed... outstanding job... could not be happier with the pumper drive( sorry I forgot his name) and the 2 repairmen.. I am in the construction as a State of Calif. Building inspecrtor. I watched the project, expectiong the same old song and dance from the contractor... To my suprise there was none..
    - Thomas S.
  • A
    SHOWALTER'S SANITATION CO
    They are pretty good; I am impressed. The person who came out couldn?t locate the septic tank so they recommended a plumber to me. They were very reasonable.
    - Peter S.
  • F
    Paul Roberts
    He doesn't give any warranty and didn't seem to pump it all out. It had been less than 30 days and he was trying to charge the full amount again to come back out and fix it.
    - June D.
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Septic Tank Services in Pasadena

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