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Hospital Care reviews in Pasadena

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  • They are superb. It is very nice, very clean and the people are courteous and attentive. The physicians and nurses are very skilled. People can expect respect, courtesy, responsiveness and attentiveness. The emergency room is sometimes crowded, but sometimes it is hard because they are busy.
    - John D.
  • They're fantastic. Their customer service is really good. They really care about their patients. They went really well. Nobody had any complaints and we have positive things to say about the staff. We would use them again if we have to.
    - Kenna H.
  • Kaiser I'm a Kaiser person. They are good and they are reasonable. My daughter had issues thirty years ago when she was born and I'm going to run out of money so we joined Kaiser and I've never been sorry. I got some medicine and left. My interaction was fabulous. They are always there. Keeping on top of your health needs and by that they send out notices they check with you, they prompt you to keep current on everything you need to keep current on. They are just communicate with their consumers now, their patients. And I get to pick my own doctor. If I don't like the one I have I can change. I have never had a problem with them, I know that people have various opinions and maybe they experienced something different but they live up to a positive reputation, not a negative reputation in my book.
    - Susie R.
  • I have been going to them for 30 years. This particular clinic is there from last 2 years. They take me in on time. It is convenient to use them. When I was hired by Kaiser they didn't offer any medical choices but they gave me Kaiser for free. They charge me for it now and offer other choices. I was used to having my healthcare taken care for me and Kaiser does just that. They are very efficient. I go in for an appointment and I am seen within 10 minutes usually. It is very unusual that I have to wait very long. The last two trips that I made to the emergency room to take my wife in they did it almost immediately and no questions asked because it is not a public hospital. The doctors are friendly. The Kaiser facility is absolutely clean and usually knew and if you walk into other facility one can smell it. I can send my doctor an email right now and get a reply for it. The treatment itself is good. Everything they have done for me and my wife is very well.
    - Mitchell D.
  • From pre-operative appointments to admittance and discharge from the hospital, the experience was above and beyond what I expected. The RN's (Registered Nurses) that were on duty on the day of my procedure are the best I have ever encountered in any hospital / health care facility in the United States. Their care and their professional exceeded my expectations. They went beyond their job descriptions to insure that I was both comfortable and well informed about the forthcoming events involved in the surgery. In my honest opinion, they all deserve medals.
    - Peter S.
  • I was very pleased. It’s a major hospital here. I like fact that it is neat and clean. It’s a huge facility. Most of my doctors practice out of there and that makes a difference. So, whenever I had to go to a hospital, that’s where I have gone. The staff has been very professional and very good.
    - Cheralyn O.
  • They provided me with excellent service. I went in for the flue and they said that I had bigger problems than the flue. Truly it depends on the doctor but I had an excellent surgeon and an excellent cardiologist. The nurses there were fantastic. They need to a special type of people to put up with people who are broken and sick. I had nurses there all the time. That is an excellent hospital. I was there for a week and the care that they give is unbelievable. They caught me just before I had a major heart attack. They called it a widow maker and they said if I had the heart attack I would not have survived. They caught me before that. It depend a lot of it not only on the surgeon but also on your insurance. My insurance paid most of it I can't complain. The care they are giving is natural it is not like it is a job that has to performed. For the nurses there it was not a 9 to 5 job. It is a special type of person who would perform that kind of work. It is not for anybody. It is a natural giving.
    - Ray D.
  • The care there is really good. Once you are admitted to the hospital they are good, I would have to give different comments on the ER. My husband was very well cared for and the environment was very calm and every time he has been hospitalized there he has had his own room. They are very responsive and flexible about visiting hours. In terms if you need a nurse they responsive, I don't know how you would grade a hospital on responsiveness because you always have to wait.
    - JOAN R.
  • The surgeons are teachers there at the school, they are affiliated to the Huntington Memorial Hospital in Pasadena, California and that is why I use them. My first surgery was in November, it was vascular surgery in my leg. It was in Thanks Giving last year when I went in on an emergency basis as I had stomach problems. They used the laparoscopic room. I had nodules in my lung and went back in and I am recovering from that now. All the surgeons who worked on me, only three are teachers at Keck Medical so I have pretty extensive doctors when I am looking up online. In terms of availability, they are very good now a days. It is all computerized. They call and they are outstanding. They are moving in to a new set of offices in addition to the Huntington Hospital, I have gone there for a lot of different treatments, it is all new and outstanding and they just move things along very quickly. The staff is very friendly. In terms of communication, they just keep up on everything. Medicare takes care of most of my billing, it is right there. I absolutely have no problems with that. I will continue to use their services in the future.
    - Rene P.
  • My experience with them was very good. It was a lovely room and the nurses were very attentive. They have great service there and they are very professional. It wasn't a problem getting into surgery; the doctors and staff were available.
    - Elaine G.
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Hospitals in Pasadena

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