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Find Top-Rated Pasadena Chimney And Fireplace Contractors

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Chimney & Fireplace reviews in Pasadena

  • A
    Vince was terrific. What I wanted done was out of my budget, but Vince was able to do what I needed to get done for a very reasonable fee. His office administrator Bill was so very courteous. Everyone a joy to work with.
    - Barbara C.
  • A
    Great. Not only did the work get done fast, Mike found an empty bird's nest and delicately got it down for my boys to inspect. Friendly fast service indeed. We will definitely call for future business.
    - Amber S.
  • A
    I strongly recommend Dino! 
    The city required a small repair to my chimney before they would issue an occupancy permit and I could not find a mason willing to take on such a small job.  Although he does not generally perform repairs, he returned my call and to my surprise offered to try to help me find someone who would take the job.  Ultimately, astonishingly, Dino agreed to do the repair, recognizing my plight! 
    He fit the job into his schedule quickly, was on time, did a great job, charged an very reasonable fee, and enabled me to finally schedule my last inspection with the city.  I cannot recommend him highly enough for his willingness to make an exception to help me out in a moment of great need.  I hope to have more masonry work so that I can hire him again for a larger job!
    - Dawn B.
  • B
    The 3 guys who showed up with the wood were very friendly and stacked the wood beautifully.  They also cleaned up after themselves and did the job very, very quickly.  They were fantastic.
    I wish I could say working with the folks on the phone went as well.  I called to schedule the delivery and was given the time slot of 1:00 - 5:00 p.m.  I left work early to make sure I was home on time.  When no one had arrived by 4:00, I called to confirm they were still coming.  I was told then it would be "closer to 5:00 p.m." which was fine, since that was still within the delivery window.
    When I called again at 5:10, I was told they were on their way.  They finally did arrive at 5:20.
    This is not the end of the world, but I was late for a dinner I was going to by about 15 minutes.
    If companies would just pick up the phone and let customers know when to expect them, it would do a world of good.  Instead, I had to call twice, get put on hold each time, and was treated like I was a bit of a nuisance by the people handling calls.
    Next time I need wood I'll call someone else to see if I can't get better customer service.
    - KATHY M.
  • A
    Thoroughly professional. Did not try to upsell unneeded and expensive services which is what some of these outfits are all about. Had great advice and recommendations. Will hire again. Thanks!
    - Sue P.
  • A
    Claudio, the owner, has a no-nonsense style that could rub some people the wrong way but he knows his stuff. We picked him because of his Angie's List reviews and his price--he outbid our previous contractor by nearly $3,000, a considerable sum on our budget. He started the work on time and his crew did a great job. My only beefs are two-fold: He didn't provide enough supervision to keep the workers busy all day. And he doesn't have much patience for or familiarity with the necessary bureaucratic paperwork or procedures. While he was there to meet and speak to the inspectors, I spent hours running around for the permits and in the end lost a $300 deposit with the City of Pasadena because he didn't use an approved vendor to haul away the demolition debris. Even with losing that money, it was much more economical to hire Claudio and we were satisfied with the results.
    - Anya R.
  • A
    I worked with Anesta and Guy to set up my gym, and they were AWESOME! ?Here are some highlights: *Guy, the owner, returned my first call and answered all my questions on a weekend?during off hours. *Guy himself came to our site to give us a free estimate. *When I called the office, Anesta knew me by name even though we had not talked yet. *Anesta set me up with a wonderful handyman when their guy hurt his back. *Anesta was able to accommodate last minute schedule changes on my part - twice - without missing my deadline. *The work their handyman, Danny, did was flawless and on time and under-budget! In addition to all of this, they were gracious and kind and lovely and honest the whole time. If you want this kind of experience, call them!
    - Meghann B.
  • A
    They were able to install the same day, which happened to be the day before Thanksgiving (we wanted to have a cozy fireplace for our guests). They sent someone out right away and did the install perfectly. We had no complaints. They were fast, prompt, professional, and courteous.
    - Dana B.
  • F
    Based on our phone conversation the gentleman I spoke to said that he knew what the problem was and it would cost $600.00. I ended up calling a different company and it was something simple and they were not going to charge me.
    - Clyde M.
  • A
    They were very flexible in their scheduling and we had to change the date of service once with no problem due to a work commitment.  The day of the service, they called 30 minutes prior to their arrival and arrived within the 2-hour window they had given me.  Upon arriving, they placed booties over their shoes before entering the home, then solved the issue in about 30-seconds.  Seems I forgot how to set the gas valve from pilot to run.  They did not want to charge us for the service, but we insisted.  So, they charged $49 rather than the quoted $69.  They were very professional, polite and prompt.  We will use them again should we need additional services.
    - Clyde M.
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Chimney And Fireplace Contractors in Pasadena

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